Technical Service Bulletin
91 MIB3: Garage opener/SXM/Online Radio or other various malfunctions B129B11, B129C22,
B123B13, B123C13 or B200000
91 22 24 2067021/4 August 26, 2022. Supersedes Technical Service Bulletin Group 91 number 22-18 dated
August 11, 2022, for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

2020

All

MIB3

A4 allroad, A4,
S4, A5, A5
Sportback, A5
Cabriolet, S5, S5
Sportback, and
S5 Cabriolet

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Update Condition (added additional customer statements)

3

08/11/2022

Update Warranty (updated damage code and labor ops)
Update Service (added note)

2

08/04/2022

Updated Service (added steps)

Please note: Check whether any open field campaigns are shown for the vehicle before performing
the repair described here. It is essential that any open field campaigns are performed before the

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© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
software update described here is run. If not all open campaigns have been performed, it may not be
possible to perform the repair described in this TSB. If this is the case, it will not be possible to run
the first SVM code.
Please note: This TSB describes a repair consisting of a software update with multiple steps and
multiple update procedures.
Customer states:
This software update addresses various MMI customer complaints on MY20 A4 and A5 vehicles, including:
• Garage door opener button in the drop-down menu is grayed out while driving.
• Garage door opener geolocation feature inoperable.
• Sirius XM tile grayed out.
• Online Radio tile grayed out.
• SOS Malfunction displayed in the instrument cluster.
• Connect / Bluetooth / WiFi inoperable.
• Control Module for Telematics (ConBox) -J949- (diag. addr. 0075), no communication.
• DTC B129B11 or B129C11 entered in Control Module for Telematics (ConBox) -J949- (diag. addr. 0075)
• DTC B129B13 or B129C13 entered in Control Module for Telematics (ConBox) -J949- (diag. addr. 0075)
• SOS Malfunction with DTC B200000 Control Module Faulty stored in the Control Module for Telematics
(ConBox) -J949- (diag. addr. 0075) – please also see TSB 2059528 in order to clear the fault prior to
running the update in this TSB.
• Voice recognition quality and keyword activation with “Hey Audi” cannot be used.
• Scratching / whistling noises when using the hands-free system.
• Various other technical malfunctions.

Page 2 of 8
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
A valid technical customer complaint is required for this TSB to be applicable.
Please note the customer complaint in the claim comments, otherwise, the claim may be denied by
warranty.

Technical Background
Software-related malfunctions may cause various issues.

Production Solution
New MIB3 software implemented in production with MY22.

Service

Please note: This TSB describes how to perform software updates for multiple control units in the
vehicle. It is essential that all of the software updates described are performed in full.
Required equipment:
• ODIS Tester.
• SVM code.
• MIB3 Software update on USB Flash drive (see Required Parts and Tools or download the software from
MirrorServer using the SD Creator Program).
Time to complete update:
• Approximately 90 minutes

Page 3 of 8
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Service work:

Please make sure that the Data Bus On Board Diagnostic Interface –J533- (diag. addr. 0019),
Information Electronics –J794- (diag. addr. 005F) and the Emergency Call Module and Communication Unit
(ConBox) –J949- (diag. addr. 0075) are accessible via diagnostics before starting the update procedure.
Should any of those modules not be accessible via ODIS diagnostics, please follow the appropriate test plans
/ TSBs to resolve the issue before starting the update described below.
Remark: While this update should prevent future no comm issues with the ConBox, it needs to be accessible
in order for this update to be run.
1. Activate flight mode in the emergency call module.
• Activate flight mode directly via “Self-diagnosis” in diagnostic address 0075. Path:

Adaptation>>Basic functions connect>>Flight mode>>Activate/deactivate.
The first SVM code may not start if all field campaigns haven’t been completed on the vehicle.
2. Update the MIB3 infotainment system using either Method 1 or Method 2 according to TSB 2060523: 91

MIB3 Software Update Instructions and use SVM Code CL35A001MLBNAR.

Should the update fail with the error ERP0058I, please exit the diagnostic session and update the
vehicle via the red engineering menu (method 2).
3. Perform a bus sleep cycle by removing the diagnostic dongle, turning off the ignition of the vehicle, and
locking the doors. Wait until the illumination of all buttons in the vehicle has turned off before continuing.
4. Switch ODIS to DoIP communication.
Select the following from the drop-down menu in the ODIS tester:

Administration/General/GFF Process/Communication path – option to select communication path to only
allow DoIP communication.
Then select “Flash” mode.

Page 4 of 8
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
5. Update the control module for telematics -J949- (0075) and the diagnostic interface for databus -J533(0019) using SVM code CL35A002MLBNAR.
This step includes an inactive period (flashing time) of approximately 40 minutes. This is taken into
consideration in the warranty accounting instructions.
6. Calibrate the diagnostic interface for databus -J533- (0019) using SVM code CL35A003MLBNAR.
7. Deactivate flight mode in the emergency call module.
Deactivate flight mode via “Self-diagnosis” in diagnostic address 0075. Path: Adaptation>>Basic

functions connect>>Flight mode>>Activate/deactivate.

8. Perform a bus sleep cycle by removing the diagnostic dongle, turning off the ignition of the vehicle, and
locking the doors. Wait until the illumination of all buttons in the vehicle has turned off before continuing.
9. If the DTC “U044700: Diagnostic interface for data bus module 1 implausible signal malfunction type
2: active/static, symptom 4125” is stored AFTER updating, proceed as follows:
a. Start the engine / establish readiness to drive.
b. Set the gear selector to D.
c. Wait 5 seconds.
d. Set the gear selector back to P.
e. Cycle the ignition.
f. Clear the DTC.
10. Before releasing the vehicle, check the status of the emergency call LED in the roof module. If it is not
green, follow applicable TSBs and repair steps. If necessary, this should be entered as a separate claim
as it is outside of the scope of this TSB.
Method 1: Automated update using ODIS.
Method 2: Manual update due to SVM code or Server issues.

Vehicle

SD Creator Part Number SVM Code

Page 5 of 8
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
A4/A5

Model

CL35A001MLBNAR

8W0906961R

Old Software

Old

New Software

New

Part Number

Software

Part Number

Software

Version

(or higher)

Version

SVM Code Input

(or higher)

A4, A5

*

*

4KE035282A

0239

4KE035282B

0190

4KE035283A

*

4KE035283B

Model

8W0907468F

0613

8W0035282A

0239

4KE035283F

0372

Old Target Data

Old Target

New Target Data

Container

Data

Container Number Data

Number

Container

(or higher)

Version

New Target

CL35A002MLBNAR

SVM Code Input

Container
Version
(or higher)

A4, A5

*

*

8W0909515VM

*

CL35A003MLBNAR

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.

Page 6 of 8
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:

Complaints about e-call or online services: 9145
Complaints about MMI functions: 9196

Damage Code:

T039

Labor Operations:

Software Update (Includes checking for

0151 0000

DTCs)

Time stated on
the diagnostic
protocol (Max
200 TU)

Software Update via REM (only if required, 9196 2599

70 TU

see note in step 2)
Diagnostic Time:

Claim Comment:

GFF

No allowance

0 TU

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB 2067021/4

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and

Procedures Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Part number for MMI update medium:

Model

USB Flash Drive

Quantity

Page 7 of 8
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
A4, A5

8W0 906 961 R

01 (Shop tool)

You must not use an SD card with an adapter USB stick.
The USB stick and the time to download the software via the SD creator cannot be billed for.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
• TSB 2060523: 91 MIB3 Software Update Instructions.
• TSB 2047812: 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software

updates via the MirrorServer.

All part and service references provided in this TSB (2067021) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check
the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed
written permission of the publisher.

Page 8 of 8
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.