NHTSA ID Number: 10217039
Manufacturer Communication Number: SRV-TSB-22-007
TSB/Document Date: 2022-08-03
Summary
Gear change lever fastening update - Streetfighter V4 SP MY22 . This technical service bulletin informs dealers and service managers of customers reporting difficult gear engagement due to a loose adjustment screw. The bulletin also informs that this condition does not compromise the safety of the rider. If further provides a service solution and parts information. This document has been redacted for sensitive pricing information.
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TSB/Document ID: SRV-TSB-22-007
Replacement Service Bulletin Number:
MFR Communication Date: 2022-07-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VEHICLE SPEED CONTROL
MFR Component System:
MFR Component Subsystem:
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CR232 – Gearchange Lever Fastening Update
Streetfighter V4 SP Model Year 2022 (all versions)
Technical Service Bulletin SRV-TSB-22-007
Date:
To:
From:
July 7, 2022
Dealer Principal, General Manager, Service Manager, North American Dealer
Network
Richard Kenton, Technical Director
Dan Schwartz, Service Area Manager
Dear Dealers,
As a result of continuous quality checks on the products in the field, together with your
reports on the involved model, we have found that in some circumstances a Customer reports
a difficult gear engagement due to excessive play in the gearchange lever adjustment slot
where it attaches to the gearchange lever connecting rod (resulting from the loosening of the
adjustment screw).
NOTE
This phenomenon has NO impact on riding safety.
To increase strength, the components listed below must be replaced.
a) Screw M6x20: Part number 77156673C
b) NordLock toothed washer M6: Part number 85540071A
c) Slotted spacer: Part number 96212191A
Ducati
North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
1/7
CR232 – Gearchange Lever Fastening Update
Streetfighter V4 SP Model Year 2022 (all versions)
Technical Service Bulletin SRV-TSB-22-007
Application
You can find the precise list of VIN numbers involved in CR232 on the DCS, in sections:
VIN
HISTORY
CAMPAIGNS
It is possible to search by individual frame number.
It is possible to search for all the frame numbers that you received
from Ducati Motor Holding.
Customer Impact
Ducati will contact all Customers via email informing them of the availability of this update.
This will allow the Customers to contact you to arrange an appointment.
All motorcycles in your inventory (to be registered or already registered) and to be delivered to
final Customers must be updated during pre-delivery operations and always before delivery to
the final Customer. All motorcycles already delivered to final Customers must undergo this
inspection as soon as they come to your workshop. Note: this is NOT a safety recall.
Parts Distribution
The components required to carry out the upgrade under this Workshop Campaign must be
ordered for each affected frame number.
•
•
•
77156673C: Screw M6x20
85540071A: NordLock toothed washer M6
96212191A: Slotted spacer
Warranty Reimbursement Rules
Reimbursement for work associated with this Service Campaign will be made through the
regular warranty claim procedure using the “VIN History” section of the DCS. The warranty
claim is pre-filled and is identified as CR232.
The dealership will be reimbursed for the required parts listed for the operation; screw M6x20
part no. 77156673C, NordLock toothed washer M6 part no. 85540071A, slotted spacer part no.
96212191A; and labor of
(
) that includes the time necessary for:
•
Vehicle reception
•
Installation of the slotted spacer, toothed washer, and screw M6x20
•
Consumables for carrying out the work
•
Soft cleaning of the vehicle
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
2/7
CR232 – Gearchange Lever Fastening Update
Streetfighter V4 SP Model Year 2022 (all versions)
Technical Service Bulletin SRV-TSB-22-007
Table of contents
Page
Introduction
1
Application
2
Customer Impact
2
Parts Distribution
2
Warranty Reimbursement Rules
2
Spare Parts
3
Service Solution
4
Spare Parts
PART NO.
COMPONENT
96212191A
Slotted spacer
1
77156673C
Screw M6x20
1
85540071A
NordLock toothed
washer M6
1
Ducati North America
www.ducati.com
IMAGE
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
QUANTITY
3/7
CR232 – Gearchange Lever Fastening Update
Streetfighter V4 SP Model Year 2022 (all versions)
Technical Service Bulletin SRV-TSB-22-007
Service Solution
For a better understanding of this operation, we would like to inform you that a video has
been made and can be viewed at the following YouTube link: https://youtu.be/tJ-nM1Ok7ME
1. Position the motorcycle on the rear paddock stand
2. Use a felt-tip pen to mark the position of the gearchange lever (1), as shown in the figure,
so that the lever can be refitted according to the adjustment set by the Customer.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
4/7
CR232 – Gearchange Lever Fastening Update
Streetfighter V4 SP Model Year 2022 (all versions)
Technical Service Bulletin SRV-TSB-22-007
3. Remove circlip (2) from gearchange lever (1) retaining screw (3) M6x20 (Figure A). Loosen
gearchange lever (1) retaining screw (3) M6x20 (Figure B). Collect self-locking nut (4) M6
(Figure C).
Figure A - Backside view
Figure B – Frontside view
Figure C - Backside view
4. Take NordLock toothed washer M6 part no. 85540071A. Should it separate, couple it by
having the close toothing facing out, as shown in the figure.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
5/7
CR232 – Gearchange Lever Fastening Update
Streetfighter V4 SP Model Year 2022 (all versions)
Technical Service Bulletin SRV-TSB-22-007
5. Insert the 2 washers (C) on the threading of gearchange lever retaining screw (A).
6. Insert spacer (B) Part no. 96212191A inside gearshift connecting rod slot.
INSIDE VIEW
7. Set the height of gearchange lever (1) according to the adjustment set by the Customer,
respecting the mark made before disassembly. Start screw (A) M6x20 and tighten it to a
torque of 13 Nm ± 10% while holding nut (4) M6 on the opposite side.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
6/7
CR232 – Gearchange Lever Fastening Update
Streetfighter V4 SP Model Year 2022 (all versions)
Technical Service Bulletin SRV-TSB-22-007
8. Check the movement of the gearchange lever and verify there is no interference with other
components and that the gear change operations are performed correctly, both with
upshift and downshift operations.
9. Clean off the reference mark you made on the gearchange lever from before disassembly.
10. Remove the rear paddock stand.
For questions on this Service Update Campaign,
please contact your Service Area Manager.
Ducati North America
www.ducati.com
1292 Reamwood Ave.
Sunnyvale CA, 94089
Tel +1 650 933 9800
7/7
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