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NHTSA ID Number: 10216840

Manufacturer Communication Number: A3422592067653_1

TSB/Document Date: 2022-08-03


Summary

This bulletin provides instructions to address DTCs P071800, P276800, P071800, and P276800.


Technical Service Bulletin
34 Function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737)
34 22 59 2067653/1 July 29, 2022.

Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All

DL 382 Transmission

A4 allroad, A4,
A5, A5 Cabriolet,
A5 Sportback,
A6, A6 allroad,

2020 – 2021

A7, A7 e quattro,
Q5, andQ5 e
quattro
Q5 Sportback

2021

Condition
Customer states:
• “Gearbox Malfunction” is displayed in the instrument cluster.
and/or
• Vehicle intermittently does not shift up or down.
and/or
• Vehicle is in limp home mode.
and/or
• “Reverse gear unavailable” is displayed in the instrument cluster.
and/or

Page 1 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• “You can continue driving (functions limited)” is displayed in the instrument cluster.
Workshop findings:
• The customer complaint(s) can be reproduced.
The following DTC(s) are stored in the transmission control module (TCM), J217 (address word 0002):
• DTC: P071800 “Input/Turbine Speed Sensor ‘A’ Circuit Intermittent”, passive/sporadic with Symptom Code:
20736.
and/or
• DTC: P276800 “Input/Turbine Shaft Speed Sensor ‘B’ Circuit Intermittent”, passive/sporadic with Symptom Code
20737.
Also possible in combination with above DTCs.
• DTC: P081100 “Excessive Clutch Slippage”, passive/sporadic with Symptom Code 20870.
and/or
• DTC: P081E00 “Clutch 2 excessive clutch slippage”, passive/sporadic with Symptom Code 20872.

Technical Background
Not applicable.

Production Solution
Improved Transmission Control Unit in Production.

Service
Required.

Page 2 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Try to reproduce the customer complaint (based on the description and DTCs), so that it can be clearly assigned to
this TSB.
Tip:
This TSB only applies to a specific date range of the transmissions. If the manufacturing date of the transmission is
not within the affected range this TSB does not apply.

• First determine it the Transmission was built within date range of June 15, 2020 and March 31, 2021.
• Check one of the transmission data stamps which are located on the bottom of the front differential and the top
of the bellhousing (Figure1).

Page 3 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Figure 1. Locations of data stampings.

The Data Stamping contains the following information:
Production Data: 006SVHC021170K180228
Transmission Code: SVH
Serial Number: C021170K

Page 4 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Production Date: 28.02.2018. Day/Month/Year format. Example shown would be February 28th 2018.

If the date is within the date range of June 15, 2020 and March 31, 2021:
• Event memory entry P071800 logged (active/static):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored

active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately. Open an AudieBay logo Technical Assistance (TAC) Contact. Upload your ODIS diagnosis to GFF paperless
or to the Technical Assistance Case. Contact an AudieBay logo Technical Assistance (TAC) for repair Authorization.
Please note for accounting that this scenario with the above fault active/static the repair should be claimed
under Service Number 3484 with damage code 0015.

• Event memory entry P071800 logged (passive/intermittent):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored

passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual. Please note
for accounting that this scenario with the above fault passive/sporadic the repair should be claimed under
Service Number 3484 with damage code 0016

• Event memory entry P276800 logged (active/static):
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is stored

active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately. Open an AudieBay logo Technical Assistance (TAC) Contact. Upload your ODIS diagnosis to GFF paperless
or to the Technical Assistance Case. Contact an AudieBay logo Technical Assistance (TAC) for Repair. Please note for
accounting that this scenario with the above fault active/static the repair should be claimed under Service
Number Service Number 3484 with damage code 0017.

Page 5 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• Event memory entry P276800 logged (passive/intermittent):
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is logged

passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual. Please note
for accounting that this scenario with the above fault passive/sporadic the repair should be claimed under
Service Number 3484 with damage code 0018.

Tip:
• Do not delete any learned values for the transmission in the TCM during diagnosis
• Do not perform the ODIS test plan for replacing transmission during diagnosis or the repair
• Do not perform the ODIS test plan for replacing the mechatronics unit during diagnosis or the repair
• Do not perform the ODIS test plan for replacing the valve body during diagnosis or the repair
• Do not perform any SVM updates to the TCM during diagnosis.

Test drive to confirm the concern is repaired.

Required Parts and Tools
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number: 3484
Damage Code:

0016 DTC P071800 (passive/sporadic) TSB Performed

Page 6 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
0018 DTC P276800 (passive/sporadic) TSB Performed
0015 DTC P071800 (active/static) TSB not performed – GFF labor only
0017 DTC P276800 (active/static) TSB not performed – GFF labor only
Labor
Operations:

Remove and install mechatronic unit

3511 19xx

See SRT

Remove and install control unit

3481 1950

See SRT

0150 0000

Time stated on

(some models may have predecessor
labor operations which may also be
claimed)
Diagnostic Time: GFF

diagnostic
protocol (Max
80 TU)
Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Claim Comment: As per TSB 2067653/1
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures

Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

Page 7 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
See ETKA

Fasteners, Bolts, Nuts and Screws as needed per the

See ETKA/ELSA

Repair Manual
Order to VIN

Control unit for 7 speed gearbox

01

Order to VIN

Gasket for oil pan, Plugs, tube from oil pan to

See ETKA/ELSA

transmission cooler.

Additional Information
All parts and service references provided in this TSB (2067653) are subject to change and/or removal.
©2022 AudieBay logo of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 8 of 8
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: A3422592067653_1

Replacement Service Bulletin Number:

MFR Communication Date: 2022-07-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

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