Technical Service Bulletin
17 Engine oil consumption - Customer complaints, 3.0T TFSI Model Year 2009 – 2012
17 13 37 2030197/9 March 13, 2013. Supersedes Technical Service Bulletin Group 17 number 13-36 dated
February 14, 2013 for reasons listed below.

Model(s)

Year

A6/A7

2009-2012

Q7

2011-2012

A4/S4

2010-2012

VIN Range

Vehicle-Specific Equipment

All

3.0L TFSI Supercharged

Condition
REVISION HISTORY
Revision

Date

Purpose

9

-

Revised Warranty (updated labor operations)

8

2/14/2013

Revised Service (added step)
Revised Condition (clarified condition)

7

12/12/2012

Revised Required Parts and Tools (updated part quantities)

6

11/23/2012

Revised Warranty (updated labor operations)

5

10/1/2012

Revised header data
Revised Service (updated SVM table)

4

9/5/2012

Revised Warranty (updated labor operations)

3

8/28/2012

Revised Service (updated SVM table)

2

8/24/2012

Revised Warranty (updated Labor operation)

1

7/16/2012

Original publication

Customer complains of excessive oil consumption.

© 2013 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines
consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during
the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner’s Manual for
specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature, and road conditions. Additional factors are the amount of
oil dilution from water condensation or fuel residue and the oxidation level of the oil.
Under certain driving conditions, internal engine pressure conditions in the 3.0 TFSI engine can negatively
influence the rate of oil consumption. This can occur while the vehicle is operated in city driving conditions, for
example: stop and go traffic with extended idle periods.

Production Solution
Crankcase pressure reduction starting with model year 2013.

Service
Upon customer complaint of excessive engine oil consumption, proceed as follows:
1. Replace crankcase pressure regulating valve (follow ELSA >> 17 >> cover with oil
separator) with part number 06E103547H.
Tip: Capture coolant for reuse.

Warning:
Do not perform the SVM code while the fuel lines are not connected, because the fuel pump
may be activated. This is to prevent fuel from spraying out of any open lines.

2. Update the Engine Control Module software using SVM action code as listed in the table
below these instructions. Follow all instructions in TSB 2011732 00 Software Version
Management (SVM), operating instructions.

© 2013 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
3. Perform Oil Consumption Test, part one:
Ensure that vehicle is on a level surface, then follow the path below to start electronic oil
consumption measurement, following all instructions closely:
Powertrain >> xxxx – Engine >> 01 – On Board Diagnostic (OBD) capable systems >> 01 –
Simos Fuel Injection and Ignition System TFSI >> Functions – engine >> 01 – Oil
Consumption measurement (electronic measurement)
4. Advise the customer to return the vehicle to the dealership for part two of the Oil
Consumption Test if the low oil level warning light illuminates. The customer should not add
any oil.
5. If the customer returns the vehicle to the dealership due to the low oil level warning light
illuminating, perform Oil Consumption Test, part two:
Ensure that vehicle is on a level surface, then follow the path below to start electronic oil
consumption measurement, following all instructions closely:
Powertrain >> xxxx – Engine >> 01 – On Board Diagnostic (OBD) capable systems >> 01 –
Simos Fuel Injection and Ignition System TFSI >> Functions – engine >> 01 – Oil
Consumption measurement (electronic measurement)
6. Contact Audi Technical Assistance Center (TAC) with all test results. Attach both the GFF
logs to the TAC ticket prior to contacting a TAC consultant.

Model

Engine

2009 – 2011
A6

CCAA

S4, S5
Cabriolet

2011 – 2012
Audi Q7

Old Software New Software
Version
Part Number

New
Software
Version

SVM Action
Code

4F1910551D

0050

01A092

4F1910551A

All

CCBA

8K0907551
A&B

All

8K0907551D

0003

01A092

CGXB

4G0907551A

All

4G0907551A

0007

01A092

CJWB

4L0910551K

0010

4L0910551K

0040

CJWC

4L0910551A

0010

4L0910551A

0050

CJWE

4L0910551J

0010

4L0910551J

0040

2010 – 2012
2012 A6 / A7

Old Software
Part Number

© 2013 Audi of America, Inc.

01A092

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Only one oil consumption test will be reimbursed under Warranty within the next 25,000 miles (40,000 km).
Tip: Brand CD V19.46 (or later version) has to be installed on the tester.

Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical
Service Bulletin is informational only.

Service Number:

1055

Damage Code:

0010

Labor Operations:

Audi Q7:
Pressure regulating
valve remove and install
(reduced for overlap)

1050 9999

80 TU

Fuel Rail remove and
install

2441 2089

70 TU

Compressor remove and
install

2114 1939

160 TU

1050 1941

370 TU

Pressure regulating
valve remove and install
(reduced for overlap)

1050 1999

50 TU

Fuel Rail remove and
install

2441 2091

70 TU

2114 1941

160 TU

1716 0199

Time on GFF diagnostic
log. - max. 150 TU
(electronic)

S4/S5 C:
Pressure regulating
valve remove and install
A6/A7:

Compressor remove and
install
All:
Start oil consumption
measurement, Part 1

© 2013 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin

Diagnostic Time:

Oil consumption
measurement, Part 2

1716 0299

Time on GFF diagnostic
log. - max. 150 TU
(electronic)

Fuel bleed

2003 00XX

See ElsaWeb

SVM software update

2470 2599

50 TU

GFF – Checking and
clearing fault codes
included in existing labor
operations

0150 0000

0 TU

Road test prior to service
procedure

No allowance

0 TU

Road test after service
procedure

0121 00 04

10 TU

No allowance

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2030197/9

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Parts Number

Part Description

Quantity

06E103213

Vent Tube

1

06E103547H

Crankcase pressure regulating valve

1

06E998907D

Repair kit

6

N 90316802

O-Ring Seal

1

079129717B

Seal

6

079129717D

Seal

6

G 012A8G1G

Coolant for top off

0.3

© 2013 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.

© 2013 Audi of America, Inc.

Page 6 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.