NHTSA ID Number: 10216680
Manufacturer Communication Number: 143020355911
TSB/Document Date: 2022-08-01
Summary
Customer reports hearing noises from the rear of vehicle or from fuel tank area. Normal fuel system pulsation can cause slight vibrations in the pressure regulator on the flange located on the right side of the fuel tank. This pulsation also causes the long, curved fuel lines (Figure 1) to vibrate and make a jarring noise in the tank.
Technical Service Bulletin
20 3.0 l TFSI: noises from tank
20 14 30 2035591/1 December 13, 2013.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7
2011 - 2014
000000 - 013967
3.0T
Condition
Customer reports hearing noises from the rear of vehicle or from fuel tank area.
Technical Background
Normal fuel system pulsation can cause slight
vibrations in the pressure regulator on the flange
located on the right side of the fuel tank. This
pulsation also causes the long, curved fuel lines
(Figure 1) to vibrate and make a jarring noise in the
tank.
Figure 1. The long, curved fuel lines that run across the
fuel tank from right to left.
Production Solution
Long, curved fuel lines fastened with a tie wrap.
© 2013 Audi
of America, Inc.
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Service
1. Open the flange lock on the right side of the fuel tank according to the instructions in Repair Manual >>
Engine >> Fuel Supply System >> 20 Fuel Supply >> Removal and Installation.
2. Slightly pull the right locking flange with seal out of the fuel tank.
3. Disconnect two electrical connectors on the underside of the
right locking flange (Figure 2).
Figure 2. Two electrical connectors on the
right locking flange to be disconnected.
4. Disconnect fuel line (Figure 3) by pressing release button.
Figure 3. Fuel line connected to the locking
flange.
© 2013 Audi
of America, Inc.
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
5. Disconnect the two black corrugated lines leading from the
suction jets and move them to the left in order to create
space for working on other fuel lines (Figure 4).
Figure 4. Black corrugated lines leading from
the suction jets to be moved.
6. Pull the curved fuel lines (Figure 5) as far to the right of the
vehicle as possible without using force.
Figure 5. Curved fuel lines (1), fuel supply
pipe (2), and fuel line.
© 2013 Audi
of America, Inc.
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
7. Tie the curved fuel lines, fuels supply pipe, and fuel line
together with a tire wrap (Figure 6).
The tire wrap must be close to the lower section of the curve
of the curved fuel lines to prevent any contact with the suction
jet pipes.
Figure 6. Curved fuel lines, fuels supply pipe,
and fuel line tied together with tire wrap.
8. Refit the two black corrugated lines leading from the suction
jets. Reconnect the rest of the lines and reconnect the two
electric connectors to the flange.
Reinstall the flange according to the instructions in Elsa, and
ensure that the flange seal is positioned correctly.
Figure 7. Two electrical connectors on the
right locking flange to be reconnected.
© 2013 Audi
of America, Inc.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.
Service Number:
2066
Damage Code:
0020
Labor Operations:
Loosen and attach fuel pump
2066 0999
190 TU
Attach fuel pump/pipe
2066 1399
10 TU
GFF
No allowance
0 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Diagnostic Time:
Technical diagnosis at dealer’ s discretion
(Refer to Section 2.2.1.2 and Audi
Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2035591/1
Required Parts and Tools
Part Number
Part Description
Quantity
N 90937702
Tie wrap
1
Additional Information
All parts and service references provided in this TSB (2035591) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2013 Audi
of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
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TSB/Document ID: 143020355911
Replacement Service Bulletin Number:
MFR Communication Date: 2013-12-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, GASOLINE
MFR Component System:
MFR Component Subsystem:
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