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NHTSA ID Number: 10216664

Manufacturer Communication Number: 134320344391

TSB/Document Date: 2022-08-01


Summary

When vehicles are driven on gravel roads, there is a greater chance of front-end stone impact damage to the intercooler radiator (Figure 1).


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TSB/Document ID: 134320344391

Replacement Service Bulletin Number:

MFR Communication Date: 2013-07-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

MFR Component System:

MFR Component Subsystem:


Previous TSB

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Technical Service Bulletin
19 Low coolant warning on; stone damage to intercooler radiator
19 13 43 2034439/1 July 12, 2013.

Model(s)

Year

VIN Range

Vehicle-Specific Equipment

S4, S5, S5
Cabrio,

2010-2013

All

3.0 FSI Engine

A6/A7

2012-2013

All

3.0, 4.0 FSI Engine

Condition
• The coolant warning light is illuminated.
Coolant is leaking from the front intercooler radiator because of stone damage to the radiator.

Technical Background
When vehicles are driven on gravel roads,
there is a greater chance of front-end stone
impact damage to the intercooler radiator
(Figure 1).

Figure 1. Damage from front-end stone impact.

Production Solution
Beginning with CW15 2013, a protective grill has been added.

© 2013 AudieBay logo of America, Inc.

Page 1 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
1. Verify that the coolant is leaking from the front intercooler radiator, and that the cause is stone damage.
2. Replace intercooler radiator and install a radiator
protective grill (Figure 2) to prevent leaking. Follow
instructions in Elsa.

Figure 2. Radiator protective grill.

© 2013 AudieBay logo of America, Inc.

Page 2 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

Use 1SP claim type.

Service Number:

1980

Damage Code:

0010

Labor Operations:

For S4, S5, S5 Cab:
Front bumper cover remove+reinstall

6627 1900

30 TU

Additional radiator remove+reinstall

1980 1992

90 TU

1980 1941

90 TU

Additional radiator remove+reinstall

1980 1921

110 TU

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

For A6/S6, A7/S7 (3.0T):
Additional radiator remove+reinstall
For A6/S6, A7/S7 (4.0T):

Diagnostic Time:

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and AudieBay logo Warranty Online for DADP allowance
details)
Claim Comment:

As per TSB # 2034439/1

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Part number

Part Description

Quantity

8K0145804E

Radiator

1

8K0820746C

Protective grill

1

8K0867646

Clips

9

G 012A8G1G

Coolant (as needed)

1

© 2013 AudieBay logo of America, Inc.

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2034439) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2013 AudieBay logo of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

1


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