Technical Service Bulletin
17 Engine oil consumption too high, 2.0L TFSI (EA888) Model Year 2009 - 2011
17 13 43 2027731/5 October 16, 2013. Supersedes Technical Service Bulletin Group 17 number 13-42 dated
October 10, 2013 for reasons listed below.
Model(s)

Year

A4

2009 - 2011

A5

2010 - 2011

A5 Cab

2010 - 2011

Q5

2011

VIN Range

Vehicle-Specific Equipment

All

2.0L TFSI

Condition
REVISION HISTORY
Revision

Date

Purpose

5

-

Revised Warranty (Updated Labor Operations)

4

10/10/2013

Revised header data (Added customer code for Elsa display)

3

3/20/2012

Revised Service (Updated Figure 1)

2

11/11/2011

Revised header data

1

11/2/2011

Original publication

Based on customer complaint, follow the procedure below.

Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines
consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change
significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during
the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner’s Manual for
specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at
which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of
oil dilution from water condensation or fuel residue and the oxidation level of the oil.
Under certain driving conditions, internal engine pressure conditions in the 2.0 TFSI engine can negatively
influence the rate of oil consumption. This condition can occur while the vehicle is operated in metro driving
conditions; for example: stop-and-go traffic with extended idle periods.

© 2013 Audi of America, Inc.

Page 1 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Production Solution
Crankcase pressure reduction starting with model year 2012.

Service
1. Upon customer complaint of excessive engine oil consumption, proceed as follows:
• Replace crankcase pressure regulating valve with part number 06H103495J.
• Replace front crankshaft seal with part number 06L103085B. (Also requires front crankshaft bolt
WHT001760).
• Update the Engine Control Module software using SVM action code listed in the table below.
• Follow all instructions TSB 2011732: 00 Software Version Management (SVM), operating instructions.

Model

Engine

2009 – 2010
A4
2010 A5,

CAEB

A5 Cabriolet

2011 A4

CAEB

2011 A5

CAEB

2011 A5
Cabriolet

CAEB

2011 Audi
Q5

CAEB

© 2013 Audi of America, Inc.

Old Software
Part Number

Old Software
Version

8K2907115N

0001

8K2907115M

0001

8K2907115D

0001 – 0002

8K2907115AA

0001 – 0003

8K2907115AA

0005 – 0006

8K2907115AD
8K2907115T
8K2907115AD
8K2907115AD
8K2907115T
8R0907115H

All
All
All

All

New Software
Part Number

New Software
Version

SVM
Action
Code

8K2907115AL

0001

01A037

8K2907115AG

0002

8K2907115AM

0002

8K2907115AG

0002

B801A012

0002

B801A012

0002

B801A012

8K2907115AG
8K2907115AM
8R0907115P

B801A012

Page 2 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
2. Start oil consumption measurement, Part 1.
Tip: Ensure the VAS device is at software level (Base 19 and Brand 19.34) or higher
Tip: The electronic oil consumption measurement will only function on the 2.0 TFSI engine with engine
code CAEB.
• Park vehicle on a level surface, the GFF test plan will not continue if vehicle is tilt more than 0.5
degrees (side to side or front to rear).
• From GFF, select Function/Component Selection>>>Powertrain>>>CAEB –Engine>>>01-Oil consumption
measurement (electronic measurement).

Figure 1. 01 – Oil consumption measurement (electronic measurement).
• Follow the GFF test plan, Start oil consumption measurement exactly and observe all notes and cautions.

© 2013 Audi of America, Inc.

Page 3 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Only one oil consumption test will be reimbursed under Warranty within the next 25,000 miles (40,000 km).
Note:
Oil measurement plan must be performed independently. Time for additional tasks performed via GFF should not
be included in oil measurement time and is subject to removal.
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is
informational only.

Service Number:

1055

Damage Code:

0010

Labor
Operations:

Start oil consumption measurement, Part 1

1716 0199

Time on GFF
diagnostic log
(Max 60 TU)

Pressure regulating valve

remove + install

1726 1913

50 TU

Crankshaft vibration damper remove + install

1375 1913

90 TU

Crankshaft oil seal, pulley end remove + install

1374 1963

30 TU

SVM software update

2470 2599

Time on GFF
diagnostic log
(Max 40 TU)

0150 0000

0 TU

Diagnostic Time: GFF – Checking and clearing fault codes included in existing
labor operations

No
allowance

Road test prior to service procedure

No
allowance

0 TU

Road test after service procedure

0121 0004

10 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2027731/5

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

© 2013 Audi of America, Inc.

Page 4 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Required Parts and Tools
Required Parts

Part Number

Crankcase pressure regulating valve

06H103495J

Front crankshaft seal

06L103085B

Front crankshaft pulley bolt

WHT001760

Required Tool

Tool number

Dip stick tool

T40178

VAS Tester

Minimum software level: Base 19,
Brand 19.34

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2027731) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2013 Audi of America, Inc.

Page 5 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.