NUMBER:
GROUP:
DATE:

23-008-13
Body
February 22, 2013

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.

SUBJECT:
Left And/Or Right Door High Closing Effort
OVERVIEW:
This bulletin involves inspecting front door body mounted seal placement and if necessary,
adjusting seals and/or left and/or right front door striker to eliminate high closing effort.
MODELS:
2010- 2011

(KA)

Nitro

2010- 2012

(KK)

Liberty

SYMPTOM/CONDITION:
The customer may experience high closing efforts on the left and/or right front doors when
closing.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
NPN

3M 8682 Single Step Primer or Equivalent
(One 1oz.(30mL) bottle will service approximately 20 vehicles)

NPN

Rotary File or Equivalent

NPN

Feeler Gages or Equivalent

NPN

Straight Edge/Rule or Equivalent

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-2-

REPAIR PROCEDURE:
1. Open the door and check the body mounted seal for proper installation and correct as
necessary (Fig. 1).
NOTE: Seal should be fully seated all around the door perimeter.

Fig. 1 Inspect Seal Placement

2. Open and close the suspect door(s) several times. Does the door(s) still exhibit high
closing effort?
a. Yes>>> Proceed to Step #3.
b. No>>> Return the vehicle to the customer, the issue has been resolved.

-3-

23-008-13

3. Fully close the suspect door(s) and carefully check front to rear door flushness using a
straight edge/rule (1) across the front door (2) and rear door (3) surfaces near the latch
level (Fig. 2).

Fig. 2 Check Flushness
1 - Straight Edge/Rule
2 - Front Door Flush Line
3 - Rear Door Flush Line
4 - Door Handle

4. Is the suspect front door(s) under or overflush to the rear door(s)?
a. Underflush >>> Proceed to Step #7.
b. Overflush >>> Proceed to Step #5.

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5. Using a feeler gage or equivalent, carefully determine the amount of front door
overflush (Fig. 3).
NOTE: Maximum overflush should not exceed 1 to 1.5mm (.039”-.059”).

Fig. 3 Measure Overflush
1 - Straight Edge/Rule
2 - Front Door Flush Line
3 - Rear Door Flush Line
4 - Feeler Gage

6. Is the front door overflush to the maximum specification of 1 to 1.5mm(.039”-.059”)?
a. Yes>>> This bulletin does not apply, continue further diagnosis.
b. No>>> Proceed to Step #7.

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23-008-13

7. Open the suspect front door and place a piece of tape (1) at the bottom of the striker
plate (2) to mark its vertical position to the body before removing the two fasteners (3)
securing it (Fig. 4).

Fig. 4 Remove Striker
1 - Tape Location
2 - Striker Plate
3 - Retaining Fasteners (Striker Plate)

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8. Using a rotary file or equivalent, remove a maximum of 3mm(1/8”) of the outboard side
of the striker locating holes (1) to allow the striker to be adjusted properly and achieve
a more outboard location (Fig. 5).
NOTE: Apply 3M 8682 Single Step Primer or equivalent corrosion protection using a
brush.

Fig. 5 Modify Locating Holes
1 - Modification Area (Locating Holes)
2 - Outboard Direction
3 - Tape Location (Retains Striker Vertical Location)

9. Reinstall the striker plate and fasteners aligning the bottom of the striker with the tape
indicating the striker's previous vertical position to the body. Carefully recheck front to
rear door flushness and adjust the striker so that the front door is 1mm(.039”)
overflush to the rear door to eliminate high door closing effort.
10. Open and close the suspect door(s) several times. Does the door(s) still exhibit high
closing effort?
a. Yes>>> This bulletin does not apply, continue further diagnosis.
b. No>>> Return the vehicle to the customer.

-7-

23-008-13

POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:

Description

Amount

23-51-10-9D

Inspect and Adjust Front Body Seal(s) Only
(1 - Semi-Skilled)

0.2 Hrs.

23-41-04-95

Inspect and Adjust Front Body Seal(s) and One
Door Striker
(1 - Semi-Skilled)

0.3 Hrs.

23-41-04-96

Inspect and Adjust Front Body Seal(s) and Both
Door Strikers
(1 - Semi-Skilled)

0.4 Hrs.

FAILURE CODE:
ZZ

Service Action