NHTSA ID Number: 10216263
Manufacturer Communication Number: TAIB1000
TSB/Document Date: 2022-07-25
Summary
Instructions on correct configuration settings on certain OEM installations to allow proper Low Oil Level Response Configuration.
Service Bulletin – Product
Subject: TCM Low Oil Level Response Configuration Incorrect Setting in DTNA and
Volvo
/Mack Vehicles – Endurant HD-N
Document Number: TAIB-1000
Date: May 16, 2022
Updated: May 19, 2022
Issue Description:
Transmission Control Module (TCM) configuration parameter Low Oil Level Response
(ACN 22) incorrectly set to “Locked (No Notification/ No Fault Codes)” in DTNA and
Volvo/Mack vehicles during Production; correct setting is “Installed, Notification Only”.
Containment/Corrective Action:
Effective 5/16/2022, engineering has provided DTNA and Volvo/Mack with correct Low
Oil Level Response configuration setting: “4” = “Installed, Notification Only”.
Affected Models:
• EHD-xxF112C-N
Suspect Population:
• Build date range: All DTNA and Volvo/Mack vehicles built before 5/16/2022
Field Strategy:
If vehicle/transmission is in for service and vehicle was built before 5/16/2022, create
a Service Activity Report (SAR) and confirm Low Oil Level Response configuration
setting in TCM:
•
If SAR indicates Low Oil Level Response is set to “Installed, Notification Only”,
test complete.
Correct Setting:
ACN
22
•
Description
Low Oil Level Response
Current Setting Description
Installed, Notification Only
If SAR indicates Low Oil Level Response is set to “Locked (No Notification/ No
Fault Codes)”, perform Change Low Oil Level Response Configuration and
transmission Oil Level Inspection Procedure below:
Incorrect Setting:
ACN
22
Description
Low Oil Level Response
Page 1 of 3
Current Setting Description
Locked (No Notification/ No Fault Codes)
Service Bulletin – Product
Change Low Oil Level Response Configuration
1. Key on.
2. Connect ServiceRanger.
3. Go To “Configuration”.
4. Select “Options”.
5. From the “Low Oil Level Response” New Value drop down:
a. Select “Installed, Notification Only”.
Page 2 of 3
Service Bulletin – Product
6. Select “Apply” and follow on-screen prompts.
7. Disconnect ServiceRanger.
8. Key off.
9. Perform Oil Level Inspection Procedure – TRSM0950.
Warranty Information:
Warranty Parts:
• No parts required, software configuration change only.
Warranty Labor:
• Diagnostics (OEM SRT up to 1.0 hour)
Note: Repairing customer/dealer to provide copy of SAR
• Software configuration change (OEM SRT up to 0.5 hour)
Warranty Coverage:
Standard warranty per Model and Vocation as published in the Eaton Cummins
Automated Transmission Technologies Warranty Manual ECWY3000 EN-US
The material contained in this bulletin is product improvement information. Eaton is not committed to, or liable for,
canvassing existing products.
FSUD: 2022-FSUD-4402
Page 3 of 3
- 3X Stronger than the leading full synthetic*
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- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
- Phosphorus Replacement Technology to help extend the life of...
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN...
- Or one year, whichever comes first
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TSB/Document ID: TAIB1000
Replacement Service Bulletin Number:
MFR Communication Date: 2022-05-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
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