NHTSA ID Number: 10216257
Manufacturer Communication Number: TAIB0877
TSB/Document Date: 2022-07-25
Summary
Software download process in service tool and updating Transmission Control Module.
Service Bulletin – Product
Subject: Software Download Process of SW-18187-P (5516009 or 5516010) –
Endurant and PACCAR Transmissions
Document Number: TAIB-0877
Date: October 1, 2018
Updated: October 1, 2020
Issue Description:
Updating Transmission Control Module (TCM) software to 55161009 or 5516010
requires additional file downloads; a total of 5 compared to a typical download of 2 files
(Monitor and TCM). These additional file downloads are required to support product
security enhancements. 5 key switch cycles and “OK” button prompts are required as
part of the download process.
Note: Reference TAIB-0882: DAVIE4 Required for Software Updates and Configuration
Changes When Connected to a PACCAR 12-Speed Transmission (PACCAR AMT)
Containment/Corrective Action:
The following is required to support a successful software download:
• Ensure the vehicle batteries are properly charged.
o If equipped, ensure the Low Voltage Disconnect (LVD) does not activate
due to low battery voltage during the software download process.
• Ensure to close the vehicle cab doors and, if equipped, disable any telematics
system to limit activity on the vehicle data link.
• Ensure the computer performing the software download remains properly
powered or charged and the communication adapter remains connected.
• Ensure timely execution of the 5 key switch cycles and “OK” button prompts.
Each file download may vary in time and duration.
NOTICE: Complete and timely execution of all on-screen prompts are required during
the software download process, explicitly the key switch cycles and “OK” button
prompts.
Note: A failed software download typically occurs due to not following the key switch
cycles and “OK” button prompts, disconnection of the communication adapter, an
issue with the computer performing the download or low vehicle battery voltage. If the
download failed, contact Eaton
at 1-800-826-HELP (4357) for assistance, in most
cases the TCM can be recovered from a failed software download.
After a successful download of 5516009 or 5516010, previous software versions are
not available.
Page 1 of 11
Service Bulletin – Product
Affected Models/Population:
Endurant Transmission (5516010)
PACCAR Transmissions (5516009)
Endurant
PACCAR
Note: This software package includes five different continuous downloads, each
with a key switch cycle and “OK” button prompt. Promptly follow on-screen
prompts to avoid a failed download.
•
If the “Connection Failed” prompt appears: Follow recovery instructions
on page 3
•
If the “Download Completed Successfully” prompt appears: No additional
action is required, process complete.
•
If the “Download Failed” prompt appears: Take a screenshot of the error
message (example below). The steps required to recover the ECU vary based
on the error message indicated. Go to Recovery Instructions with
Screenshot.
•
If the “Download Failed” prompt appears and a screenshot of the error
message is not available, go to Recovery Instructions without Screenshot.
Recovery Instructions with Screenshot
Disconnect ServiceRanger, key off and remove battery power to TCM and wait 30
seconds. After 30 seconds reconnect battery power to TCM, key on and connect
ServiceRanger.
Page 2 of 11
Service Bulletin – Product
General instructions:
1.
2.
3.
4.
5.
6.
7.
Key on.
Connect ServiceRanger.
When prompted, select “Recover ECU”.
From the Product Family dropdown, select “Endurant” or “PACCAR”.
From the Model dropdown, select the transmission model.
From the ECU dropdown, select “TCM – Endurant” or “TCM - PACCAR”.
From the Hardware dropdown, Download Recovery phases 1 through 3
consecutively until a “Download Completed Successfully” prompt appears”.
Ensure Recovery Package SW-18187-P is selected.
8. Complete download by updating to newest Software Version; for PACCAR
reference 2020-FSUD-4168, Service Bulletin TAIB-0882.
9. Verify Engine calibrations in TCM settings are correct as fault codes 206 & 215
may set active during this procedure.
Select the appropriate Step based on the failed software download:
Failed software download:
5568408
5538102
5538103
5538104
5538105
Monitor software 5516501
Monitor software 5516502
TCM software 5516009
TCM software 5516010
Go to:
Step A
Step B
Step C
Step D
Page 3 of 11
Service Bulletin – Product
Step A: Recovering from failed download of 5568408 software:
1. Key on.
2. Connect ServiceRanger.
3. When prompted, select “Recover ECU”.
4. From the Product Family dropdown, select “Endurant” or “PACCAR”.
5. From the Model dropdown, select the transmission model.
6. From the ECU dropdown, select “TCM – Endurant” or “TCM - PACCAR”.
7. From the Hardware dropdown, select “Gen 4 ECU – Gen 4 ECU”.
8. From the Available Updates, select “SW-18187-P”.
Note: Selecting this option downloads the following versions:
Endurant Software Version
5568408
5538102
5538103
5516010
PACCAR Software Version
5568408
5538104
5538105
5516009
9. From the Connect to Vehicle prompt, select “Ok.”
10. Go To Programming.
11. From the Available Updates, select “SW-18187-P”. Process complete.
Note: Selecting this option downloads the Monitor software.
Page 4 of 11
Service Bulletin – Product
Step B: Recovering from failed download of 5538102, 5538103, 5538104 or
5538105 software:
1. Key on.
2. Connect ServiceRanger.
3. When prompted, select “Recover ECU.”
4. From the Product Family dropdown, select “Endurant” or “PACCAR”
5. From the Model dropdown, select the transmission model.
6. From the ECU dropdown, select “TCM – Endurant” or “TCM - PACCAR”.
7. From the Hardware dropdown, select “Gen 4 ECU Dev – Gen 4 ECU Dev”.
8. From the Available Updates, select “SW-18187-P”.
Note: Selecting this option downloads the following software versions:
Endurant Software Version
5538102
5538103
5516010
PACCAR Software Version
5538104
5538105
5516009
9. From the Connect to Vehicle prompt, select “Ok.”
10. Go To Programming.
11. From the Available Updates, select “SW-18187-P”. Process complete.
Note: Selecting this option downloads the Monitor software.
Page 5 of 11
Service Bulletin – Product
Step C: Recovering from failed download of 5516501 or 5516502 Monitor
software:
1. Key on.
2. Connect ServiceRanger.
3. When prompted, select “Recover ECU.”
4. From the Product Family dropdown, select “Endurant” or “PACCAR”
5. From the Model dropdown, select the transmission model.
6. From the ECU dropdown, select “Monitor – Endurant” or “Monitor - PACCAR”.
7. From the Hardware dropdown, select “Gen 4 ECU Endurant” or “Gen 4 ECU
PACCAR”.
8. From the Available Updates, select “SW-18187-P”.
Note: Selecting this option downloads the Endurant Monitor software version
5516502 or the PACCAR Monitor software version 5516501.
9. After this download completes, download the Endurant TCM software version
5516010 or the PACCAR TCM software version 5516009, go to Step D.
Page 6 of 11
Service Bulletin – Product
Step D: Recovering from failed download of 5516009 or 5516010 TCM software:
1. Key on.
2. Connect ServiceRanger.
3. When prompted, select “Recover ECU.”
4. From the Product Family dropdown, select “Endurant” or “PACCAR”
5. From the Model dropdown, select the transmission model.
6. From the ECU dropdown, select “TCM – Endurant” or “TCM - PACCAR”.
7. From the Hardware dropdown, select “Gen 4 ECU Endurant” or “Gen 4 ECU
PACCAR”.
8. From the Available Updates, select “SW-18187-P”. Process complete.
Note: Selecting this option downloads the Endurant TCM software version
5516010 or the PACCAR TCM software version 5516009.
Page 7 of 11
Service Bulletin – Product
Recovery Instructions without Screenshot.
Disconnect ServiceRanger, key off and remove battery power to TCM and wait 30
seconds. After 30 seconds reconnect battery power to TCM, key on and connect
ServiceRanger.
Step A: Recovering from failed download of 5568408 software:
1. Key on.
2. Connect ServiceRanger.
3. When prompted, select “Recover ECU”.
4. From the Product Family dropdown, select “Endurant” or “PACCAR”.
5. From the Model dropdown, select the transmission model.
6. From the ECU dropdown, select “TCM – Endurant” or “TCM - PACCAR”.
7. From the Hardware dropdown, select “Gen 4 ECU – Gen 4 ECU”.
8. From the Available Updates, select “SW-18187-P”.
Note: Selecting this option downloads the following versions:
Endurant Software Version
5568408
5538102
5538103
5516010
PACCAR Software Version
5568408
5538104
5538105
5516009
9. From the Connect to Vehicle prompt, select “Ok.”
10. Go To Programming.
11. From the Available Updates, select “SW-18187-P”.
a. If the Download Completed Successfully, process complete.
b. If the Download Failed, 5568408 has already been installed successfully,
Go to Step B.
Page 8 of 11
Service Bulletin – Product
Step B: Recovering from failed download of 5538102, 5538103, 5538104 or
5538105 software:
1. Key on.
2. Connect ServiceRanger.
3. When prompted, select “Recover ECU.”
4. From the Product Family dropdown, select “Endurant” or “PACCAR”
5. From the Model dropdown, select the transmission model.
6. From the ECU dropdown, select “TCM – Endurant” or “TCM - PACCAR”.
7. From the Hardware dropdown, select “Gen 4 ECU Dev – Gen 4 ECU Dev”.
8. From the Available Updates, select “SW-18187-P”.
Note: Selecting this option downloads the following software versions:
Endurant Software Version
5538102
5538103
5516010
PACCAR Software Version
5538104
5538105
5516009
9. From the Connect to Vehicle prompt, select “Ok.”
10. Go To Programming.
11. From the Available Updates, select “SW-18187-P”.
a. If the Download Completed Successfully, process complete.
b. If the Download Failed, 5538102, 5538103, 5538104 or 5538105 has
already been installed successfully, Go to Step C.
Page 9 of 11
Service Bulletin – Product
Step C: Recovering from failed download of 5516009 or 5516010 TCM software:
1. Key on.
2. Connect ServiceRanger.
3. When prompted, select “Recover ECU.”
4. From the Product Family dropdown, select “Endurant” or “PACCAR”
5. From the Model dropdown, select the transmission model.
6. From the ECU dropdown, select “TCM – Endurant” or “TCM - PACCAR”.
7. From the Hardware dropdown, select “Gen 4 ECU Endurant” or “Gen 4 ECU
PACCAR”.
8. From the Available Updates, select “SW-18187-P”.
a. If the Download Completed Successfully, process complete.
b. If the Download Failed, replace TCM.
Note: Selecting this option downloads the Endurant TCM software version
5516010 or the PACCAR TCM software version 5516009.
Endurant
PACCAR
Page 10 of 11
Service Bulletin – Product
Field Strategy:
The 5516009 and 5516010 software are in ServiceRanger Application 4.5.1327
database update version 1807-01-C-2635 at an RFM License and above.
To verify software version open ServiceRanger > select Help > select About
ServiceRanger:
The latest ServiceRanger software version is available at the link below:
http://www.roadranger.com/rr/CustomerSupport/Support/ServiceRanger/index.htm
Affected Models
Endurant Transmissions
PACCAR Transmissions
Current Release
Part Number
5516004 and
5516006 (Navistar)
5516004 and
5516006 (Navistar)
New Release
Part Number
5516010
Date
5516009
7/27/2018
7/27/2018
Warranty Information:
Warranty Parts:
• No parts required if download successful.
• TCM kit number based on transmission model (pending inspection).
The material contained in this bulletin is product improvement information. Eaton Corporation is not committed to,
FSUD: 2018-FSUD-2640
or liable for, canvassing existing products.
Page 11 of 11
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: TAIB0877
Replacement Service Bulletin Number:
MFR Communication Date: 2020-10-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford, for Lincoln, and for Mazda ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.