NHTSA ID Number: 10216062
Manufacturer Communication Number: TSB 22-068
TSB/Document Date: 2022-07-20
Summary
Technical Service Bulletin for Firefly tank sensor failing. Instructions for SeeLevel Tank Sensor Monitoring Retrofit
SeeLevel Tank Sensor Monitoring Retrofit
Bulletin Type:
TSB
Bulletin #(s):
22-068
Make(s):
Entegra
Coach
Job Code(s):
9803577
Model(s):
Aspire, Anthem,
Cornerstone
Flat Rate(s):
1.25 Installation
Incident:
Affected Units:
Publication Date:
Model Year(s):
July 2022
2020-2022
Firefly Tank Sensor failing
Certain 2020-2022 Entegra
Aspire, Anthem & Cornerstone
Parts Kit #: 22-068JM
Parts Kit:
Misc. Tools & Supplies:
1 - HARNESS,SNSR TK LVL W/4 TK SNSR (Jayco
Part #0256439)
1 - HARNESS,MON TK RTROF SEELEVEL (Jayco
Part #2031682)
2 - CONNECTOR,M 4-WAY 3M MINI
CLP IDC PLUG 20-24GA (Jayco![]()
Part #0230430)
3 - SENSOR,12.00 FIELD EFF FLUID W/CONN (Jayco
Part #0221890)
1 - PANEL,MON W/RV-C CONN W/WTR PMP SW W/LED
"SEELEVEL" (Jayco
Part #0269404)
Screw Gun with Square Bit
5/16” Socket
3 foot pex line or flexible pull-wire
Rubbing Alcohol
Flashlight
Zip-Ties
Parts Return Information: N/A
22-068_TSB Firefly Sensor Replacement
July 2022
Page 1 of 5
REPLACEMENT OF FIREFLY TANK SENSOR INSTRUCTIONS
Preparation for replacement:
1. Prepare the 12 inch SeeLevel Sensors to be installed on
the black and grey tanks.
A. Grey Tank Sensor - cut the top of the GRY tab
for the grey tank. (Figure 1)
B. Black Tank Sensor - cut the top of the BLK tab
for the black tank. (Figure 2)
i. NOTE: The wire in the tab being cut
must be broken.
Fig 1
Fig 2
Fig 3
2. Prep both of the 12 inch black and grey tank sensors by
cutting 3 inches from the bottom of the sender to overall
length of 9 inches. This cut must be completed at the
bottom and between the pads. (Figure 3)
3. On the passenger side of the unit, locate the electrical distribution
panel. (Figure 4)
A. Disconnect the network cable from the tank sensor module.
Opposite end can be removed from G12 and Red wire
removed from double wago with Purple wire. Discard the
network cable.
B. Remove plug from the tank sensor module.
C. Remove the tank sensor module and discard. The plug
removed should be covered with electrical tape for future
protections and will not be re-installed. (Figure 4)
4. On the passenger side of unit, remove access cover to access the
Black, Grey and Freshwater tanks.
A. Front Side – using a square
Fig 4
A
B
Fig 5
Fig 6
bit, remove fasteners
securing the cover (Figure
5)
B. Rear Side – using a 5/16
socket, loosen clamp and
remove flex hose from the
fill by removing the clamp
(Figure 6)
22-068_TSB Firefly Sensor Replacement
July 2022
Page 2 of 5
5. Using 5/16 socket, remove fastener and tank strap to
access the interior sides of the grey and black tanks.
(Figure 7)
Fig 7
6. Prep all three tanks – black, grey, and freshwater – for sensor installation. Clean the area well (ex. rubbing
alcohol) so that there is no dust, grease, oil, water, etc., this step should prevent the adhesive on the sender
from sticking.
7. Install SeeLevel Sensor to the side of the freshwater tank. (Figure 8)
Fig 8
8. Install the 9 inch black tank sensor on the black tank (Figure 9)
A. NOTE: The sensor cannot touch and must be mounted 1/2 inch away from metal.
B. NOTE: Wiring must be routed and secured to the right side of the sensor. An error will occur if routed
and secured to the left.
Fig 9
22-068_TSB Firefly Sensor Replacement
July 2022
Page 3 of 5
9. Install the 9 inch grey tank sensor on the grey tank. (Figure 10)
A. NOTE: The sensor cannot touch and must be mounted 1/2 inch away from metal.
B. NOTE: Wiring must be routed and secured to the right side of the sensor. An error will occur if routed
and secured to the left.
Fig 10
10.
11. Locate the harness and tape the connector with the blue tape (Fig. 12) to something flexible and can reach
to the opposite side of the coach. (Fig. 13 shown with a Pex Waterline).
Fig 11
10. Connect Sensor Harness to the three installed sensors. (Figure 11)
A. Plug with Black tape to Black Tank Sensor.
B. Plug with Grey tape to Grey Tank Sensor.
C. Plug with White tape to Freshwater Tank Sensor.
11. Routing the Sensor Harness Plug with Blue tape:
A. Locate hole for the Vacuum system on the
forward side of the freshwater tank.
B. Tape connector to the flexible guide.
C. Route the guide and wire up towards the
floor. (Figure 12)
D. In the compartment forward, retrieve the
guide and plug. (Figure 13)
22-068_TSB Firefly Sensor Replacement
July 2022
Fig 12
Fig 13
Page 4 of 5
Fig 14
12. Route the Plug into the distribution panel. (Figure 14)
13. Retrofit Monitor Harness connections (Figure 15)
A. Sensor Harness Plug with Blue tape to Retrofit Harness.
B. Network Cable (Orange) to G12 where network cable was
removed in step 1.
C. Connector (Blue & White) to SeeLevel Tank Monitor.
D. Connector (Red, Black & Blue) to SeeLevel Tank Monitor.
14. Mount SeeLevel Tank Monitor next to Firefly Panel. (Figure 16)
15. Complete Firefly update:
A. Firefly Update:
Anthem/Cornerstone updates will be completed over the
air to 1.4.15 or later.
Aspire updates will require a jump drive dependent upon
model year of the unit. Please click on the following link
https://www.fireflyint.com/TSB-22-068.html for the files
containing updates for the below model years. Contact
Firefly Integrations for the software at 574-825-4600 or by
email to [email protected] if the link is not working
o
o
Fig 15
B
2022: 12.12
2021: 11.10
2020: 10.19
Fig 16
o
B. Select SeeLevel Option.
16. Verify functionality.
17. Re-secure tank strap and bundle
excess sensor harness with a tiestrap. (Figure 17)
18. Re-install
access
panels.
Fig 17
A
C
D
Jayco
’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco
in our sole discretion. Jayco
reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco
designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco
makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco
, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco
directly when attempting to pursue remedies under state or federal law.
903 South Main Street • P.O. Box 460 • Middlebury, IN 46540
22-068_TSB Firefly Sensor Replacement
July 2022
Page 5 of 5
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TSB/Document ID: TSB 22-068
Replacement Service Bulletin Number:
MFR Communication Date: 2022-07-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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