* * TECHNICAL INFORMATION NOTICE * *
DATE:

June 29, 2022

TO:

Mitsubishi Motors US & Puerto Rico Dealer Service Managers and Technicians

RE:

2022 Outlander MUT3-SE/MEDIC Scan Tool Diagnostics

TIN NO.:

TIN-22-00-012

AFFECTED VEHICLES: 2022 Outlander
PURPOSE:
All dealer employees having a ‘G20’ Mitsubishi Dealer Link (MDL) assigned role, were sent an
email the week of 5/30/2022 containing a new login ID and initial password to access 2022
Outlander diagnostic functionality on MUT3-SE/MEDIC. The email was sent to the MDL Service
email address From: noreply.AS2_SYSTEM[DEV] with a Subject
line of [MMC] AS2 ID and Password notification/AS2. If you have not already accessed this
email, please do so NOW.
After receipt of the email referenced above, each user MUST register their account on the After
Sales Authentication System (AS2). This step MUST be taken before you can access 2022
Outlander diagnostics once the new MUT3-SE software is posted for MEDIC update. Until that
time, please continue to use your existing credentials. We anticipate the new MUT3-SE
software to be available very shortly – please do not delay account registration. Registering an
account only take a few minutes.
Key points:
•

Please register your After Sales Authentication System (AS2) account NOW

•

Utilize your existing credentials until the new MUT3-SE software is posted to MEDIC –
another communication will be sent out once this software is posted

•

Once the new MUT3-SE software is available, you will NOT be able to access 2022
Outlander diagnostics unless your AS2 account has been registered

To assist you in the account registration process, please see the step-by-step instructions on
the following pages.
We urge you to register your account now! Failure to do this will impact your dealerships’ ability
to satisfy and retain these very important 2022 Outlander customers AND will negatively
impact your ability to flag hours.
If you have any questions or need further assistance, please contact the MMNA MDL Helpdesk:
800.944.6978 or [email protected].

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MMNA AS2 SYSTEM
(After Sales Authentication System)

AS2 ACCOUNT REGISTRATION PROCESS TUTORIAL
****************************
Welcome to the AS2 registration process tutorial which will guide you through the simple process of
registering your newly created AS2 Account allowing you MUT access to our latest MITSUBISHI
models. For assistance – contact our Helpdesk: 800.944.6978 or [email protected]
1. First step: A new user account will be created by an AS2 administrator. The admin will need
the user’s First and Last Name and their email address to create this account.

2. The user will receive a
confirmation email with the
following details:
From: noreply.AS2_SYSTEM
Subject: “[MMC] AS2 ID and
Password notification”

3. There will be a total of 3 emails
during this registration process.
This is the first.

4. Open the email.

5. Note the Login ID and Initial
Password provided which you
will be using to complete the
registration process.

6. Either click on or copy the URL
for the registration page to start
the registration process.
AS2 REGISTRATION URL:
https://as2.exnet.mitsubishimotors.com/AS2EAIADM/Menu

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7. Use the provided Login ID and
Temporary Password to log into the AS2
system.

8. In the first window, update the
password to make it your own and take
note of it.
**NOTE: DO NOT SHARE YOUR ACCOUNT
OR PASSWORD WITH ANYONE ELSE. THIS
IS STRICTLY FORBIDDEN!
Confirm the new password and then
click on the Update Password button.

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9. The next screen is the registration
window. Verify that your name and
email are correct.

10. Confirm your email by re-entering it
then click on the Send Verification
Code button which will immediately
send a code to your email.
This will be your second email.
Retrieve the code and enter it into
the Verification Code section.

11. Click on the View Privacy Policy
button and then check that you have
read the Privacy Policy. The Save
button starts off disabled until you
perform these steps.

12. The Save button will now be enabled.
Click on the Save button to save your
information.

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13. The final screen is simply a
confirmation screen with all the
information that you just updated or
verified.

14. Click on the Confirm button.

15. Your registration is now complete.
You will now use your first name, last
name and the new password that you
just set up to log into the AS2 system
for newer model vehicle access via the
MUT tool on your MEDIC machine(s).

16. You will now receive a third email
confirming your AS2 Account
registration has been completed.

CONGRATULATIONS, YOU HAVE COMPLETED YOUR AS2 ACCOUNT REGISTRATION….
For assistance – contact our Helpdesk: 800.944.6978 or [email protected]

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