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NHTSA ID Number: 10215529

Manufacturer Communication Number: 60411

TSB/Document Date: 2022-07-07


Summary

Technical Instruction describing how to install pedestals to six cantilever seats.


INSTRUCTION TO SERVICE
ITS: 60411

06/03/2022

SECTION:

526

Seating and Stanchions

WRITTEN BY:

Kalman Takacs

SUBJECT:

Install Pedestals to Six Cantilever Seats

ISSUE:

Securement of the cantilever seats may weaken after 10 years in service

SUMMARY:

Install pedestals to six cantilever seats per this ITS.

ITS60411
Ref. NHTSA Recall No.
Not Applicable

Ref. Transport Canada Recall No.
Not Applicable

THIS ITS DOCUMENT SHOULD BE RETAINED AND REFERRED TO FOR FUTURE MAINTENANCE UNTIL
THE NEW FLYEReBay logo PARTS AND/OR SERVICE MANUAL IS UPDATED TO REFLECT WORK DONE AS A
RESULT OF THIS DOCUMENT. ENSURE THAT THIS DOCUMENT IS AVAILABLE FOR PARTS AND
MAINTENANCE STAFF GOING FORWARD.
This document and the contents discussed herein are the confidential and proprietary information of New FlyereBay logo Industries Canada
ULC and New FlyereBay logo of America Inc. and are disclosed by New FlyereBay logo in confidence. This document and the contents herein are not
to be disclosed by the intended recipient without the prior written authorization of New Flyer. Any unauthorized disclosure,
reproduction or other distribution of this document or information strictly prohibited and may result in action being taken against
the party making the unauthorized disclosure. This document and all copies hereof must be returned to New FlyereBay logo upon request.

INSTRUCTION TO SERVICE
ITS60411

SAFETY PRECAUTIONS MUST BE FOLLOWED ACCORDING TO ACCEPTED INDUSTRY STANDARDS
AND LOCAL/PROPERTY REQUIREMENTS.
PROCEDURE:
1. Park the bus over a service pit or where it can be raised up. Apply parking brake.
2. Turn the main battery disconnect switch to the “OFF” position. Place wheel chocks underneath the front wheels.
3. Inside the bus, locate the six cantilever seats. The below procedure details how to add pedestals underneath
these six seats. Refer to Figure 1.

Figure 1: Six cantilever seats that are subject for this repair
Note: the following steps need to be done underneath the bus. If bus lift is used, ensure to follow the
recommended safety instructions detailed in the New Flyer Maintenance manual and the instructions
noted on the lift. Only trained personnel can operate bus lift. Place jack stands underneath the official
jacking pads.
4. Underneath the bus, install six backing plates (PN 964411) to the locations shown on the drawings below
according to the followings:
a.

Clean mounting surface by using a wire brush and scraper.

b.

Mark the hole locations as shown on the drawings below and drill .397” diameter (drill size X) holes. Note
that there are two different distances between holes (6.87” or 8”) depending on locations
(depending on seat pedestals). Each backing plate has 3 holes to accommodate both type of
hole patterns. Use a backing plate as a template when drilling holes. Refer to Figures 2 and 3.

c.

Remove burr around holes.

d.

Degrease mating surfaces of the floor and plates with a lint free cloth lightly soaked with denatured
alcohol.

e.

Apply a bead of Sika 221 adhesive (PN 055701) around the inside perimeter of the backing plates and
bond them to the bottom side of flooring as show on the drawings below. Refer to Figures 2 and 3.

ITS60411

Page 2 of 8

Jun 03, 2022

INSTRUCTION TO SERVICE
ITS60411

Curb side (right side)

Street side (left side)

Enlarged view of the 3
backing plates of rear coach

PN 964411 – backing
plate (3 ea. / rear coach)

Figure 2: Locations of the 3 backing plates at the rear coach

ITS60411

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Jun 03, 2022

INSTRUCTION TO SERVICE
ITS60411

Curb side (right side)

Street side (left side)

Enlarged view of the 3
backing plates of front coach

PN 964411 – backing
plate (3 ea. / front coach)

Figure 3: Locations of the 3 backing plates at the front coach

ITS60411

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Jun 03, 2022

INSTRUCTION TO SERVICE
ITS60411

5. Inside the bus inspect the securement of the six cantilever seats. Ensure there is no gap between the upper
seat track and the side wall. Remove rubber insert and ensure all mounting rivets of the upper seat track are
present and tight. If seat track is loose or rivets are missing, then repair seat track securement per ITS-59048.
Refer to Figure 4.

Figure 4: Upper seat track and bracket inspection
6. Carefully loosen acorn nuts at the upper and lower seat brackets just enough to be able to move the seats
back and forward or up and down as required. The bottom of the upper seat bracket must be ¼” from the
ledge surface of the upper seat track. Refer to Figure 4.
7. Place the matching pedestal underneath the seat and secure it to the bottom of the seat frame with 4 ea. 3/81.25 L bolts (PN 20B06020), 8 ea. flat washers (PN 50W06000) and 4 ea. nuts (PN 42N06000). Leave bolts
loose so the pedestal can be adjusted if required. Refer to Figures 5,6 and 7.

PN 960126

PN 964390

PN 960124

Curb side (right side)

Street side (left side)
Figure 5: Pedestals for the 3 seats of rear coach

ITS60411

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Jun 03, 2022

INSTRUCTION TO SERVICE
ITS60411

PN 960124

PN 963708

PN 960124

Street side (left side)
Figure 6: Pedestals for the 3 seats of front coach
8. If required, move seat and/or pedestal until the holes at the bottom of the pedestal align with the recently
drilled holes on the floor.
9. Place 1 ea. flat washer (PN 50W06000) onto each 3/8-2.0L 2 ea. bolts (PN 20B06032) and push them
through the pedestal and the floor. Place flat washer and nut (PN 42N06000) on each bolt underneath floor.
Refer to Figure 7.

PN 20B06020 – 3/8-1.25L bolt, 4 ea.
PN 963708 - flat washer, 8 ea.
PN 42N06000 – nut, 4 ea.
PN 20B06032 – 3/8-2.0L bolt, 2 ea.
PN 963708 - flat washer, 4 ea.
PN 42N06000 – nut, 2 ea.
Figure 7: Upper and lower mounting hardware of the pedestals

ITS60411

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Jun 03, 2022

INSTRUCTION TO SERVICE
ITS60411

10. Ensure the T-bolts are fully engaged in the upper and lower seat tracks. Refer to Figure 8.

Figure 8: T-bolt engagement
11. Apply two small drops of medium strength Loctite 243 thread locker (PN 081034) onto the first two threads
of each acorn nut that were loosen. If new T-bolts are used (with supplier installed thread locker adhesive is
applied on the threads already) then additional Loctite is not required on the threads of the acorn nut. Torque
the acorn nuts to 25 ±5 ft-lbs. Apply torque seal onto acorn nuts.
12. Ensure all bolts of the pedestal (seat-side and floor-side) are aligned correctly then torque them to 35 ft-lbs.
13. Perform the work detailed between Step 6 and 12 on the rest of the five cantilever seats.
14. Reinstall rubber insert into the upper seat track. Refer to Figure 4.
15. Apply Sikaflex 221 Sealer (PN 055701) over the nuts underneath the floor to prevent water intrusion.
16. Apply undercoating (PN 606947) onto the backing plates and surrounding area where undercoating was
removed previously.
17. When rework is completed, remove all tools and debris and return the bus to service condition.
18. Turn the main battery disconnect switch to the “ON” position.

ITS60411

Page 7 of 8

Jun 03, 2022

INSTRUCTION TO SERVICE
ITS60411

LABOUR ESTIMATE
Operation
1

Install pedestals to six cantilever seats per this ITS

People

Hours

Labor Time

1

6.00

6.00

PARTS REQUIRED

Description

Qty.
per
Coach
12

Units

Item

Part Number

Notes

1

20B06032

BOLT-HEX SST 3/8UNC 2.00

2

20B06020

BOLT HEX SS 3/8" -16 UNC X 1 1/4" LG

24

EA.

3

42N06000

NUT-3/8-16 UNC NYLON LOCK SST

36

EA.

4

50W06000

WASHER FLAT SS 3/8"

72

EA.

5

960124

PEDESTAL-CANTILEVER LH

3

EA.

6

960126

PEDESTAL-CANTILEVER LH 1.5 DEG

1

EA

7

963708

PEDESTAL-CANTILEVER LH 3 DEG

1

EA

8

964390

PEDESTAL-CANTILEVER RH 1.5 DEG

1

EA

9

964411

PLATE-SEAT PEDESTAL MOUNTING

6

EA

10

055701

ADHESIVE-SIKA 221 WHITE

1

EA.

11

081034

LOCTITE-243 MEDIUM 10ML

0.1

EA.

12

606947

COATING-UNDERBODY CHIP RESISTANT

0.1

GA

13

NPN

Denatured alcohol

0.1

QT

Purchased locally

Units

Notes

EA.

SPECIAL TOOLS REQUIRED

Item

Part Number

1

NPN

Qty.
per
Coach

Description
Torque wrench capable of 35 LB-FTS

ITS60411

Page 8 of 8

Jun 03, 2022

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TSB/Document ID: 60411

Replacement Service Bulletin Number:

MFR Communication Date: 2022-06-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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