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SI B01 07 17
Warranties

June 2017
Technical Service

BRAKE SYSTEM'S ELECTRIC VACUUM PUMP: LIMITED
WARRANTY EXTENSION TO 10 YEARS/120,000 MILES
MODEL
F02H (ActiveHybrid
7) (N55 Engine)
Model Year 2013
produced
8/21/2012 to
3/27/2013* only

F10H (535i
ActiveHybrid) (N55
Engine) Model Years
2012 and 2013
produced 5/18/2012 to
3/28/2013* only

F30H (ActiveHybrid 3)
(N55 Engine) Model Year
2013 produced
7/16/2012 to 3/28/2013*
only

Note: The “Model” information above is for informational purposes only, it is not the only deciding
factor.
To determination vehicle eligibility and to confirm this “conditional” coverage applies, always perform a VINspecific DCSnet Warranty Inquiry first; please refer to the “Eligible Vehicles” section of this bulletin for further
details.

INFORMATION
For the eligible vehicles, BMW of North America, LLC (“BMW NA”) is extending the limited warranty for the
brake system’s electric vacuum pump to:
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10 years/120,000 miles as determined by the vehicle’s original in-service date

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Item #1: This “component-specific” limited warranty extension
applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility
requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.

Note*: This limited warranty extension only applies to the vehicles listed above that were
produced up to and including 3/27/2013 or 3/28/2013 as applicable only. Full model year 2013
production concluded in June, 2013.
The introduction and installation of an improved vacuum pump began with vehicles produced on or after
3/28/2013 or 3/29/2013 as applicable.

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This bulletin is notice of a “limited warranty extension.” This is NOT a notice of a Recall or Service
Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter – VIN and Component-specific Warranty Extension
Even though this is NOT a Recall, BMW NA sent VIN-specific customer notification letters.

ELIGIBLE VEHICLES
To assist you in identifying those vehicles that have this “component-specific” extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific
“Vehicle Comment” shown below:

For this vehicle, the brake system electric vacuum pump limited warranty for defects in
materials or workmanship has been extended to 10 year/120,000 mile as determined from the
original in-service date. This coverage is subject to the same vehicle eligibility requirements,
limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for
Passenger Cars and Light Trucks. Please see SI B01 07 17 (DC 34 33 90 01 00).

Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above
“Notice of Limited Warranty Extension” in the DCSnet Warranty Inquiry “Vehicle Comments” section.
The “model year” production start (SOP) and end date (EOP) for a specific “model variant” within a
“Series” will vary, please do not use a vehicle’s production date as the sole determent for this
coverage.
If you have related eligibility and/or coverage questions, please send an e-mail with the VIN(s) and your
questions to the appropriate regional “questions” e-mail address prior to performing any repairs.

PARTS INFORMATION
Note: Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to
locate the applicable replacement part numbers.
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•Only order this part in the quantities needed to address customers’ vehicles that have confirmed
failures

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“Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.

WARRANTY INFORMATION
The brake system’s electric vacuum pump component-specific limited warranty extension to 10 years/120,000
miles applies to “eligible US-specification BMW vehicles” that are registered, operated and have their covered
repair performed by an authorized BMW center in the United States (including Puerto Rico).
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
The existing limited warranty coverage for the whole vehicle and other components has not changed.

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Should this electric vacuum pump fail again, this component is covered by the remaining portion of the
extended limited warranty coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.
Component Replacement(s) related to an Illuminated Malfunction Light and/or Stored Fault(s)

Defect Code:

3433900100

Brake System Electric Vacuum Pump Limited Warranty Extension

Labor Operation:

Labor Allowance:

Description:

00 00 006

Refer to KSD2

Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Main work)

Refer to KSD2

Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Plus work)

Refer to KSD2

Connect an approved battery charger/power
supply(indicated in KSD2 as “Charging
battery”)

Work time (WT)

Performing vehicle diagnosis – test module

Refer to KSD2

Replacing electric vacuum pump

Or:
00 00 556
And:
61 21 528
And, as necessary:
61 00 006
And:
34 33 710

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an
individual punch time and an explanation on the repair order and in the claim comments.
Or:
Component Replacement not related to a Malfunction Light and/or Stored Fault(s)

Defect Code:

3433900100

Brake System Electric Vacuum Pump Limited Warranty Extension

Labor Operation:

Labor Allowance:

Description:

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34 33 210

Refer to KSD2

Replacing electric vacuum pump (Main work)

Refer to KSD2

Replacing electric vacuum pump (Plus work)

Or:
34 33 710

If you are using a Main labor code for another repair, use the Plus code labor operation 34 33 710 instead.
And, as necessary:
Sublet – Bulk Materials

Sublet Code 4

See sublet
reimbursement
calculation below

Reimbursement for the repair-related bulk
materials (BMW part number(s), please do not
use the part numbers for claim submission)

Sublet reimbursement calculation for claiming the “used quantities” of repair-related bulk materials (BMW part
numbers) is at dealer net plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Overlapping Labor Procedure
If invoicing the KSD2 flat rate labor operation codes for other repair work results in overlapping labor, for those
flat rate labor operations that are affected, you can now:
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Replace the stated KSD2 “FRU allowance” with a “reduced FRU value” to eliminate the overlapping labor.

For help in identifying the overlapping labor, please refer to the AIR FRU Plausibility Check (Overlapping Labor
Tool) that is located in the AIR Client.
Eligible other repair work being claimed under a different defect code will require separate punch times.
On the repair order and in the claim comment section, please identify and itemize those labor operations being
claimed with a “reduced FRU value.”
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC will provide reimbursement for “qualifying
customer-pay repairs” that were performed on an eligible vehicle prior to the release of this component-specific
limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that do not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to repairs that
were performed using (including those repairs that result from using) non-genuine BMW parts and/or used
BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a “qualifying customer-pay repair” performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please

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have him/her submit his/her reimbursement request “online” at www.BMW-RP.com under the following
reference:
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B-ELWR 2017 Brake System Vacuum Pump 10Y120M

Reimbursement Request Procedure
The online process is initiated by attaching/sending “PDF files” of the supporting documentation for the “prior
repair.”
The website and attached sample customer letter provides information as to “what” documentation is needed to
be supplied to support a prior repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2017 Brake System Electric Vacuum Pump 10Y120M
P.O. Box 561089
Dallas, Texas 75356
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.
Friday, June 16, 2017

ATTACHMENTS
View PDF attachment B010717_Customer Letter Vacuum Pump Draft.
[ Copyright ©2017 BMW of North America, Inc. ]

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