NHTSA ID Number: 10214907
Manufacturer Communication Number: SBW83-030
TSB/Document Date: 2022-07-02
Summary
Updated Western Star
Service Bulletin for HVAC Actuator Replacement
HVAC Actuator Replacement
> 4700
4800
> 4900
83-030
Western Star![]()
Service Bulletin
> 5700
> 6900
49X
Description of Revision: This bulletin replaces the version dated
05/10/2022. The service kit part number has been revised.
General Information
This service bulletin applies to Western Star
vehicles with Red Dot heating, ventilating, and air conditioning
(HVAC) systems manufactured in Portland, OR and Cleveland, NC from December 19, 2005 to December 23,
2020.
The wiring harness of the actuator of the fresh air recirculation door on Western Star
vehicles equipped with
Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion. See Fig. 1.
04/20/2022
f832250
Fig. 1, Fresh Air Recirculation Door Actuator
If signs of water intrusion or corrosion are found, replace the actuator and wiring using service kit WWS RD-39069-0.
NOTE: Windshields are highly consumable items and may be replaced by third party vendors outside
of Daimler Truck’s knowledge. Leaky windshields may cause progressive corrosion damage to the
recirculation door actuator connector pins. Damaged windshields should be replaced as soon as
possible.
Before installing the service kit, verify the wiring harness has the correct sealed connector.
Western Star
Service Bulletin, 06/28/2022
Page 1
83-030
HVAC Actuator Replacement
Western Star![]()
Service Bulletin
> 4700
4800
> 4900
> 5700
> 6900
49X
Parts
Part Number
WWS RD-3-9069-0
Parts
Description
Actuator and wiring service
kit
Quantity
1
Table 1, Parts
HVAC Actuator Wiring Harness Inspection and Replacement
1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.
2. Disconnect the battery.
3. Depending on the model, open and remove the glove box liner or PDM3 cover and power distribution
module (PDM) to gain access to the actuator.
For instructions, see Group 60 in the vehicle Workshop Manual.
4. Disconnect the wiring harness from the fresh air recirculation door actuator.
5. Remove the two hexhead screws shown in Fig. 2 and remove the actuator from the HVAC unit.
NOTE: Each screw has a spacer located between the actuator and HVAC unit.
04/20/2022
f832251
Fig. 2, Actuator Hexhead Screws
6. Inspect the wiring harness connector for corrosion.
6.1
If there is no corrosion, install the actuator on the HVAC unit, connect the wiring harness, and go to
step 11.
6.2
If corrosion is found, continue to step 6 to replace the actuator.
Page 2
Western Star
Service Bulletin, 06/28/2022
83-030
HVAC Actuator Replacement
> 4700
4800
> 4900
Western Star![]()
Service Bulletin
> 5700
> 6900
49X
7. Before installing, use a grinder to trim 0.19 inch (3 mm) off the front tab of the new actuator (part number
RDHRD3 22065 OP) as shown in Fig. 3.
A
04/20/2022
f832252
A. Trim off 3 mm of material.
Fig. 3, Area of the Actuator to Trim
8. Install the new sealed actuator using two hexhead screws and spacers as shown in Fig. 4.
04/20/2022
f832253
Fig. 4, New Actuator Screws
9. Connect the jumper harness to the new sealed connector on the existing HVAC harness as shown in Fig. 5.
Ensure the connectors are fully engaged.
Western Star
Service Bulletin, 06/28/2022
Page 3
83-030
HVAC Actuator Replacement
Western Star![]()
Service Bulletin
> 4700
4800
> 4900
04/20/2022
> 5700
> 6900
49X
f832254
Fig. 5, Jumper Harness Connected to the New Sealed
Connector
10. Turn the key ON and observe fresh air door movement to verify the actuator is operating normally.
Troubleshoot as necessary.
11. When a functioning actuator is verified, turn the key OFF.
12. Install the glove box lining or PDM3 cover and PDM.
For instructions, see Group 60 in the vehicle Workshop Manual.
13. Connect the battery.
Warranty
This is an informational bulletin only. Warranty does not apply.
Page 4
Western Star
Service Bulletin, 06/28/2022
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TSB/Document ID: SBW83-030
Replacement Service Bulletin Number:
MFR Communication Date: 2022-06-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY
MFR Component System:
MFR Component Subsystem:
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