Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range To

All

2014-2023

All

All

All

All

(except Routan)

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2015173/31

6/22/22

46-19-02

Addition of mandatory
brake form and reference
to Volkswagen Warranty
Policy and Procedures
Manual.

2015173/30

02/3/22

46-19-02

To include model year
2022 applicability.

2015173/28

6/4/2020

46-19-02

To include model year
2021 applicability.

2015173/1

6/11/07

V46-07-01

Original publication.

Note:
As extracted from the Volkswagen Warranty Policy and Procedures Manual, in order to support a positive
customer experience, improve quality efforts and reduce repeat repairs, Volkswagen Warranty is
introducing the new Brake Diagnostic Worksheet. More information can be found under the Warranty
Heading of this Technical Service Bulletin.
When applying the brakes at highway speeds the following symptoms may occur:
 Brake Pedal pulsation
 Vibration felt in Vehicle Body
 Steering Wheel shakes

Page 1 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Transaction No:

2015173/31

Release date:

6/22/2022

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Technical Background
For brake vibration or pulsation concerns, brake rotor machining is allowed between 6 and 12 months or
6,000 and 12,000 miles (whichever comes first) from the warranty in service date.

Production Solution
No production change required.

Service
Note:
All policies and procedures outlined in this technical bulletin also apply to sublet brake rotor machining.
Improperly machined brake rotors may cause brake pulsation/vibration after several months in service.
The servicing facility will be responsible for these failures.
Procedure:
 Remove Wheels and separate Brake Calipers from Carrier as outlined in Repair Manual Group 44 in
Elsa.
Brake Rotor Inspection
A detailed brake rotor inspection is needed to determine if the brake rotor should be machined or
replaced.
Inspect the brake rotor friction surfaces on both sides of the brake rotor for:
 Severe discoloration (bluing)
 High heat surface damage (raised hard spots)
 Visible cracks
Note:
Brake rotors showing any of the above described conditions are NOT serviceable. Parts must be
replaced in accordance with the Volkswagen Warranty Policy and Procedure Manual.
Please see the example pictures below of damage NOT covered under warranty.

Page 2 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

Figure 1: Brake pad imprint.

Figure 2: Brake pad imprint.

Figure 3: Brake pad imprint.

Figure 4: Brake pad imprint.

Page 3 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

Figure 5: Corrosion.

Figure 6: Corrosion, brake pad stuck to brake rotor.

Figure 7: Corrosion, brake pad stuck to brake rotor.

Figure 8: Corrosion, brake pad stuck to brake rotor.

Page 4 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Figure 9: Brake pad stuck to brake rotor

Transaction No:

2015173/31

Release date:

6/22/2022

Figure 10: Brake pad stuck to brake rotor.

Figure 11: Brake pad imprint.

Page 5 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

Disc Thickness Measuring
Technician must record the beginning
thickness measurements on the back
of the repair order.
Each brake rotor has the minimum
allowed thickness cast, stamped or
laser-etched into the rotor hub.

 Measure the brake rotor thickness in 4 locations using a digital or mechanical caliper/micrometer.
Measurements MUST be taken at the same distance from the brake rotor outer circumference to
ensure consistency.

Page 6 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

Note:
The brake rotor thickness
measurement must exceed the
minimum specification after the
machining process is completed in
order to be re-used. If the brake rotor
thickness measurement does not
meet this requirement after machining,
replace the brake rotor.

Brake Rotor Machining
Note:
All Brake Rotors must be machined.
Recommended on-car brake lathe is the PRO-CUT International ™ PFM 9.2 (or equivalent – can be
locally sourced). This design of brake lathe will produce a surface quality which will provide proper brake
performance without a brake pad to brake rotor break-in period.
To ensure that a high quality brake rotor finish is produced, brake lathe cutting tools must be maintained
as directed by the lathe or tool manufacturer.

Page 7 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

 Follow the brake lathe
manufacturer’s instructions for
set-up and machining.
 Wash the brake rotor with a soap
and water solution upon
completion of resurfacing to
remove all machining particles.

Page 8 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

Technician must record the final
thickness measurements after
machining on the back of the repair
order.
 Re-measure brake rotor thickness
in 4 locations using a digital or
mechanical caliper/micrometer. If
recorded brake rotor measurement
is less than the minimum thickness
after machining, the brake rotor
MUST be replaced.

Note:
Always replace brake rotors in pairs (front axle or rear axle). Do not replace all 4 brake rotors unless it is
required.

Page 9 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

 Measure brake rotor lateral run out
using a caliper and dial gauge set.
 Run out must not exceed 0.1mm
after machining.
 If brake rotor exceed the 0.1mm
specification after machining
replace the applicable brake rotors.

Warranty
The Brake Diagnostic Worksheet is required to be filled out and uploaded to Doc-IT for warranty
reimbursement on all Brake claims including repair/replacement of Discs/Drums and Pads/Shoes, DICE
claims where the Customer’s concern involves Brakes and applicable Technical Service Bulletins. Claims
may be subject to cancellation when the worksheet is incomplete or missing.
This new worksheet was developed to provide greater detail and assist with documenting the warranty
justification. For your convenience, the worksheet can either be completed electronically online and
saved to your files or downloaded and printed. The Brake Diagnostic Worksheet replaces the Brake Disc
Measurement Form.
The Brake Diagnostic Worksheet is located in WISE under Resource Center > Forms > Brakes and is
also located on the attachment page of Technical Service Bulletin 2010245, 2015173 and 2067177 within
Elsa.
Note:
All documentation is needed for reimbursement and must be uploaded to WISE. For information on
uploading documents and pictures in WISE, go to WISE > Resource Center > Dealer Processes & Guide,
select pdf file: Wise Operations Section – Doc-IT Technical Bulletin Uploading Process Job Aid.

Page 10 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range
From

VIN Range To

2014-2023

All

All

All

All

Model(s)
All
(except
Routan)
Claim Type:

Use applicable Claim Type 1)
SAGA Coding

Service Number

Damage

HST

Code

Damage Location
001 – Left

4650

0013

--

4653

0013

--

002 – Right
001 – Left
002 – Right

Passat, CC, Tiguan, Eos, Touareg, Golf R, e-Golf
and MY14 Golf ,Atlas, Atlas Cross Sport, Arteon,
ID.4

WWO 2)

Parts Manufacturer
Jetta, Beetle, Beetle Cabrio, MY14 Jetta
SportWagen and MY15-20 Golf, Golf SportWagen,
Alltrack, Tiguan LWB, Taos

3ME 2)

On Car Lathe is available (All vehicles)
Labor Operation 3): Remove and Reinstall Front
and Rear Wheels

44052004 = See Elsa for latest time units

Labor Operation 3): Front and Rear Rotor
Resurfacing – On Vehicle

46504699 = 120 TU
And
46534699 = 120 TU
Or

Page 11 of 18 Plus attachment
© 2022 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

46-19-02 - Brake Rotor, Vibration / Pulsation (U.S. Only)

Transaction No:

2015173/31

Release date:

6/22/2022

If On Car Lathe is unavailable:
CC/Tiguan/Eos/Arteon
Labor Operation 3): Remove and Reinstall Front
and Rear Wheels

44052004 = See Elsa for latest time units
46142050 = See Elsa for latest time units

Labor Operation 3): Remove and Reinstall Front
and Rear Carriers

And
46152050 = See Elsa for latest time units
46502050 = See Elsa for latest time units

Labor Operation 3): Remove and Reinstall Front
and Rear Rotors

And
46532050 = See Elsa for latest time units
46504699 = 160 TU

Labor Operation 3): Front and Rear Rotor
Machining

And
46534699 = 160 TU
OR
Tiguan LWB

Labor Operation 3): Remove and Reinstall Front
and Rear Wheels

44052004 = See Elsa for latest time units
46142050 = See Elsa for latest time units

Labor Operation 3): Remove and Reinstall Front
and Rear Carriers

And
46152050 = See Elsa for latest time units
46502050 = See Elsa for latest time units

Labor Operation 3): Remove and Reinstall Front