Technical Service Bulletin
72 Seat belt positioner intermittently inoperative
72 22 44 2048311/6 June 6, 2022. Supersedes Technical Service Bulletin Group 72 number 22-40 dated February 1,
2022, for reasons listed below.

Model(s)

Year

VIN Range

A5 Cabriolet, and

2017

All

S5 Cabriolet

2018

000001 - 003694

A5, S5, and RS 5

2018 – 2023

All

Vehicle-Specific Equipment

S Sport Seats (Q4Q)

Condition
REVISION HISTORY
Revision

Date

Purpose

6

-

Revised header (Added model years)
Revised Production Solution
Revised Service (Updated SVM Table)

5

02/01/2022

Revised header (Corrected an Elsa display issue)

4

09/17/2019

Revised header (Added MY2019 A5/S5/RS 5 Coupe)
Revised Condition (Added Static Concern)
Revised Technical Background (Updated Background)
Revised Service (Updated SVM Table)
Revised Warranty (Updated Labor Operation)

© 2021 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
Customer states:
• On the A5/S5/RS 5 Coupe and
Cabriolet that are equipped with S
Sport Seats (PR Code Q4Q) the
customer may report that the
seatbelt positioner is intermittently or
statically inoperative.
Note:
Only vehicles with S Sport Seats (PR

Figure 1. S Sport Seats, PR Code Q4Q in the S5 Cabriolet.

Code Q4Q) are affected. The seatbelts
function normally, only the seatbelt
positioner is an issue (Figure 1.)
Workshop findings:
• No DTCs are stored.

Technical Background
Depending on the seat version with which the vehicle is equipped, the seat could be adjusted to a position where
the seatbelt positioner arm could make contact with the seatback e.g. seat adjusted fully upward and seatback
tilted forward.
• The A5/S5/RS 5 Coupe, and Cabriolet equipped with S Sport Seats (PR Code Q4Q) are currently programmed
to not activate the seatbelt positioner when the seat is adjusted in this way.
• The A5/S5 Cabriolet equipped with S Sport Seats (PR code Q4Q) is not at risk for the contact between the seat
and the seatbelt positioner due to seat-to-belt positioner tolerances.

Production Solution

© 2021 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
For A5/S5 Cabriolet, a software change has been implemented in production that changes the behavior of the
seatbelt positioner.

Service
On the A5/S5/RS 5 Coupe and Cabriolet an update to both seat control modules with the SVM code indicated in
the table below is required. No further work is necessary. The seatbelt positioner will operate in all seat positions.
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update both seat control modules using the SVM action code as listed in the table below, if necessary:

Model

Address

Old Target

Old Target

New Target Data

New Target

SVM Code

Data Container

Data

Container Number

Data

Input

Number

Container

Container

Version

Version
(or higher)

0006

8W2909866B

*

8W2909866VB

0011

0006

8W2909866C

*

8W2909866VC

0013

0006

8W2909866D

*

8W2909866VD

0020

(Equipped

0006

8W2909866E

*

8W2909866VD

0020

with PR code

0036

8W2909856B

*

8W2909856VB

0013

0036

8W2909856C

*

8W2909856VC

0014

0036

8W2909856D

*

8W2909856VD

0020

0036

8W2909856E

*

8W2909856VD

0020

0006

8W5909866B

*

8W5909866D

*

0036

8W5909856B

*

8W5909856D

*

A5/S5/RS 5
Coupe

Q4Q S Sport

Seats)

A5/S5
Cabriolet
(Equipped

© 2021 Audi of America, Inc.

36A003

36A002

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
with PR code
Q4Q S Sport

Seats)

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If vehicle is outside any warranty, this Technical Service Bulletin is informational only.

Service Number:

6438

Damage Code:

0040

Labor Operations:

Software Update

0151 0000

Time stated on
diagnostic
protocol (Max
70 TU)

Diagnostic Time:

Claim Comment:

GFF

No allowance

0 TU

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

As per TSB 2048311/6

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures

Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:

© 2021 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2048311) are subject to change and/or removal. . Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

© 2021 Audi of America, Inc.

Page 5 of 5

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.