Technical Service Bulletin
55 Status of the charging port door(s) is displayed incorrectly
55 22 69 2064953/3 June 13, 2022. Supersedes Technical Service Bulletin Group 55 number 21-64 dated October
31, 2021, for reasons listed below.

Model(s)

Year

VIN Range

e-tron GT

2022

000001 – 007101

Vehicle-Specific Equipment

Not Applicable
RS e-tron GT

2022

900001 – 903527

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised header (Corrected Elsa display issue)
Revised Production Solution
Revised Required Parts and Tools (Modified part number)

2

10/29/2021

Revised header (Corrected Elsa display issue)

1

10/26/2021

Initial publication

Customer states:
• The status (open/closed) of the charging port door(s) is displayed incorrectly in the driver information system
(DIS).
Workshop findings:

Page 1 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• The status of one or both charging port doors is not detected correctly. The charging port door actuator(s) is
defective.

Technical Background
Oxidation and/or contamination of the charging port door actuator can lead to this concern.
The DIS in the Audi virtual cockpit displays the message that the charging port door needs to be closed (Figure 1).

Page 2 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Figure 1. DIS message incorrectly requesting to close the charging port door.

Production Solution
Optimized charging port door actuators in series production in CW03/2022.

Service
Replace both charging port door actuators (left + right) according to the Elsa Repair Manual.

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

5544

Damage Code:

0040

Labor Operations:

2 Fuel door positioning motors remove +

5544 2099

60 TU

0150 0000

Time stated on

reinstall
Diagnostic Time:

GFF

the diagnostic
protocol (Max 50
TU)

Page 3 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Claim Comment:

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB 2064953/3

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures

Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
The part numbers mentioned in this TSB are different than the ones listed in ETKA. Only use parts listed in this
TSB, this includes superseding part numbers!
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the

See ETKA/ELSA

Repair Manual
9J1962625B

Actuator

02

Additional Information
All parts and service references provided in this TSB (2064953) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any

Page 4 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 5 of 5
© 2022 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.