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NHTSA ID Number: 10214590

Manufacturer Communication Number: Z17

TSB/Document Date: 2022-06-27


Summary

Emissions Recall Z17 Transmission Control Module Software


May 2022
Dealer Service Instructions for:

Emissions Recall Z17
Transmission Control Module Software
Remedy Available
2022

(GU) Alfa RomeoeBay logo Stelvio

NOTE: This recall applies only to the above vehicles equipped with a 2.9L
engine (sales code EEC).
NOTE: Some vehicles above may have been identified as not involved in this
campaign and therefore have been excluded from this campaign.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Dealers should complete this campaign service on these vehicles
before retail delivery. Dealers should also perform this repair on vehicles in used
vehicle inventory and those vehicles in for service. Involved vehicles can be
determined by using the VIP inquiry process.

Subject
The calibration included on the Transmission Control Module (TCM) on about 125
of the above vehicles is incorrect. The software calibration was not designed to
meet emissions standards in North America.

© Copyright 2022, FCAeBay logo US LLC, All Rights Reserved (djt)

Emissions Recall Z17 – Transmission Control Module Software

Repair
Updated the TCM software.

Parts Information
No parts are required to perform this service procedure.

Parts Return
No parts return required for this campaign.

Special Tools
The following special tools are required to perform this repair:
➢ NPN

wiTECH MicroPod II

➢ NPN

Laptop Computer

➢ NPN

wiTECH Software

Page 2

Emissions Recall Z17 – Transmission Control Module Software

Page 3

Service Procedure
A. Reprogram the TCM
1. Open the hood and install a battery charger. Verify that the charging rate
provides 13.0 to 13.5 volts. Do not allow the charger to time out during the
flash process. Set the battery charger timer (if so equipped) to continuous
charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt
meter may not be sufficiently accurate. Voltages outside of the specified
range will cause an unsuccessful flash. If voltage reading is too high, apply
an electrical load by activating the park or headlamps and/or HVAC
blower motor to lower the voltage.
2. Connect the wiTECH micro pod II to the vehicle data link connector.
3. Place the ignition in the “RUN” position.
4. Open the wiTECH 2.0 website.
5. Enter your “User id” and “Password” and your “Dealer Code”, then select
“Sign In” at the bottom of the screen. Click “Accept”.
6. From the “Vehicle Selection” screen, select the vehicle to be updated.
7. From the “Action Items” screen, select the “Topology” tab.
8. From the “Topology” tab, select the “TCM” icon.
9. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU)
Part Number” with the “New ECU Part Number” listed.
➢ If the “Current ECU part Number” is the same as the “New Part
Number”, proceed to Step 13.
➢ If the “Current ECU part Number” is NOT the same as the “New Part
Number”, continue with Step 10.

Emissions Recall Z17 – Transmission Control Module Software

Page 4

Service Procedure [Continued]
10. From the flash ECU agreement page, agree to terms by checking the box.
NOTE: This flash procedure requires the ignition to be cycled “OFF” then
back to the “RUN” position. Follow the on-screen prompts.
11. Select “Flash ECU” and then follow the wiTECH screen instructions to
complete the flash.
12. Select “View All DTCs” then “Clear All DTCs” and select “Close”.
13. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
14. Remove the battery charger from the vehicle.
15. Close the vehicle hood and return the vehicle to the customer.

B. Complete Proof of Correction Form for California Residents:
This recall is subject to the State of California Registration
Renewal/Emissions Recall Enforcement Program. Complete a Vehicle
Emission Recall Proof of Correction Form (Form No. 81-016-1053) and
supply it to vehicle owners residing in the state of California for proof that
this recall has been performed when they renew the vehicle registration.
Process Steps to obtain the California Proof of Correction form:
a. Access the “DealerCONNECT” website.
b. Select the “Service” tab.
c. Under the “Publications” heading, select the “ePublishing” link.
d. Sign in using your Dealer Code and Password.
e. Select the “Proof of Correction form”.

Emissions Recall Z17 – Transmission Control Module Software

Page 5

Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCAeBay logo to record recall service completions and provide dealer
payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation
Number

Time
Allowance

Transmission Control Module (TCM)
– Inspect Software Level

18-Z1-71-81

0.2 hours

Transmission Control Module (TCM)
– Inspect and Reprogram TCM Software

18-Z1-71-82

0.3 hours

NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.

Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.

Owner Notification and Service Scheduling
All involved vehicle owners known to FCAeBay logo are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.

Emissions Recall Z17 – Transmission Control Module Software

Page 6

Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.

Additional Information
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCAeBay logo US LLC

This notice applies to your vehicle,

[Model Year and Model]

IMPORTANT EMISSIONS RECALL

VIN XXXXXXXXXXXXXXXXX

Transmission Control Module Software

Z17
Dear [Name],

LOGO
VEHICLE PICTURE

FCAeBay logo US LLC, has determined that certain [2022 Alfa Romeo Stelvio] vehicles equipped with a
2.9L engine may not meet Federal and California emissions requirements.
We are recommending the following improvements be performed on certain [2022 Alfa Romeo
Stelvio] vehicles equipped with a 2.9L engine.
WHY DOES MY VEHICLE NEED REPAIRS?
The calibration included on the Transmission Control Module (TCM) on your vehicle [1] is
incorrect. The software calibration was not designed to meet emissions standards in North
America.

YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Alfa RomeoeBay logo
dealership
2. Call Alfa RomeoeBay logo Premium Care at
1-866-932-3881. An agent can
confirm part availability and help
schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
MopareBay logo Owner’s Companion App.

QR Code

HOW DO I RESOLVE THIS IMPORTANT EMISSIONS ISSUE?
FCAeBay logo will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will reprogram the TCM. The estimated repair time is 30 minutes. In addition, your dealer
will require your vehicle for proper check-in, preparation, and check-out during your visit,
which require more time. Your time is important to us, so we recommend that you schedule a
service appointment to minimize your inconvenience. Please bring this letter with you to your
dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR ALFA ROMEOeBay logo DEALER TODAY
CALIFORNIA RESIDENTS
The State of California requires the completion of emission recall repairs prior to vehicle
registration renewal. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the Emission Recall service is performed. Be sure to save this form since
the California Department of Motor Vehicles may require that you supply it as proof that the
Emission Recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is
recommended that you have your vehicle serviced as soon as possible. Failure to do so could
be determined as lack of proper maintenance of your vehicle.

Get access to recall notifications, locate
your nearest dealer, and more through
this website or MopareBay logo Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Emissions Recall Z17

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your satisfaction. Thank
you for your attention to this important matter.
Customer Assistance/Field Operations
FCAeBay logo US LLC

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call Alfa RomeoeBay logo Premium Care at 1-866-932-3881 to update your information.
[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCAeBay logo Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

1

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TSB/Document ID: Z17

Replacement Service Bulletin Number:

MFR Communication Date: 2022-05-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

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