NHTSA ID Number: 10213890
Manufacturer Communication Number: TJ3606314
TSB/Document Date: 2022-06-13
Summary
Information only on Hands-Free Power Operated Tailgate (FMDM)
Service and Parts Business
Technical Journal
TITLE:
Information only on Hands-Free Power Operated Tailgate (FMDM)
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36063.1.4 en-US
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo
Car USA
2022-05-03
2022-05-06
FUNC GROUP:
FUNC DESC:
8300
Doors, lids and convertible top
Page 1 of 2
“Right first time in Time”
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If the customer concern is that the hands-free power operated tailgate is not working, please see
information under service.
*New Structure weeks
CSC Customer Symptom Codes
Code
42
Description
Power Operated Tailgate/Opening with foot movement does not work
4B
1K
Power Operated Tailgate/Opening with foot movement does not work
Tailgate/trunk lid/Automatic opening/closing does not work
DTC Diagnostic Trouble Codes
Type
235
236
238
246
246
Eng
Eng
Desc
Sales Body Gear
Steer
Model
Year
2022-2022
2022-2022
2022-2022
2022-2022
2022-2022
Plant
Chassis range
Struc Week Range
21
21
35
21
36
0177235-0178399
0146611-0148140
0254643-0260660
0952442-0982331
0947786-0985451
202139-202145
202139-202145
202141-202147
202136-202145
202141-202148
Produced and printed in the USA and available as an electronic document.
© 2022 VOLVO CAR USA, LLC
Technical Journal 36063.1.4
SERVICE:
Due to the global semi-conductor shortage, the sensor for the hands-free function (kick sensor) of the
Power Operated Tailgate/Trunklid will be temporarily removed from the MY22 XC60, S90 and V90
Cross Country.
Affected cars will not have the hands-free feature but will retain the Power Operated Tailgate/Trunklid
functionality.
The supply of semi-conductors for the Power Operated Tailgate remains stable and will continue to be
included as a stand-alone option per the MY22 offer structure.
The removal timing is staggered across the affected models for a total of five weeks of production for
each model without the feature.
XC60 21w36 through 21w48
V90 Cross Country 21w39 through 21w45
S90 21w41 through 21w47
How do I know which cars don’t have this feature?
Cars without the hands-free function will have a decal to inform you and your customers the feature is
missing.
The decal should be removed by the customer after delivery and not before. Any MY22 car with the
hands-free function will continue to come with a decal attached to the rear bumper to help instruct
customers on how and where to kick. No price adjustment will be made.
Will the customer be able to receive this feature in the future?
We are investigating the possibility to add the hands-free sensor at a later time. The ability to update will
be addressed in a future communication.
We are continuously monitoring the semi-conductor situation and will keep you informed of any further
changes via Product Bulletin.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern
area “Vehicle Report” and sub concern area “Support not needed”, use function group 8300.
Page 2 of 2
2022-05-06
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TSB/Document ID: TJ3606314
Replacement Service Bulletin Number:
MFR Communication Date: 2022-05-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY:TAILGATE
MFR Component System:
MFR Component Subsystem:
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