NHTSA ID Number: 10213601
Manufacturer Communication Number: RCA-78-22-007-1
TSB/Document Date: 2022-06-07
Summary
Rivian
is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles that may have been paired with a key fob with older firmware. If the key fob firmware has not been updated, the key fob may experience rapid battery drain and possible loss of function. If the key fob experiences a battery drain, the driver will receive a notification on the driver display. If there is a loss of key fob function, the vehicle can still be unlocked, accessed, and activated through other means. These include Rivian-provided access cards and wrist bands, the Rivian smartphone app, or a remote unlock from Rivian Service. Rivian will replace the batteries in all key fobs and update the key fob firmware. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
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TSB/Document ID: RCA-78-22-007-1
Replacement Service Bulletin Number:
MFR Communication Date: 2022-05-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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RCA-78-22-007-1: Update Key Fob Firmware and
Replace Key Fob Battery
Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T vehicles that may have
been paired with a key fob with older firmware. If the key fob firmware has not been updated, the key fob may
experience rapid battery drain and possible loss of function. If the key fob experiences a battery drain, the
driver will receive a notification on the driver display. If there is a loss of key fob function, the vehicle can still be
unlocked, accessed, and activated through other means. These include Rivian-provided access cards and wrist
bands, the Rivian smartphone app, or a remote unlock from Rivian Service. Rivian will replace the batteries in
all key fobs and update the key fob firmware. Rivian is launching this campaign for customer satisfaction and to
ensure the quality of Rivian vehicles.
Document Type
Customer Satisfaction Campaign
Bulletin
Date
May 13, 2022
Affected Region(s)
USA
Affected Model(s)
R1T
Model Year(s)
2022
Approximate Build Dates
August 2021 - December 2021
Refer to the FSA Dashboard to determine if this
document applies to a specific vehicle.
Vehicle System
78 - Low Voltage Electrical
Minimum Service Location
Mobile
Required Parts
Part Number
Quantity Engineering Name
Service Name/Notes
PT00183630-A
As
needed
Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts.
Always review the bulletin and all potentially related Service Manual procedures before ordering parts
and beginning work.
Procedure
Note: Perform this procedure on all key fobs.
1. Update the key fob firmware.
2. Replace the key fob battery.
RCA-78-22-007-1: Update Key Fob Firmware and Replace Key Fob Battery, Page 1
Labor Codes
Labor Code
Description
RCA782200700
RCA-78-22-007-1 not applicable
RCA782200701
1 key fob: Update key fob firmware, replace key fob battery
RCA782200702
2 key fobs: Update key fob firmware, replace key fob battery
RCA782200703
3 key fobs: Update key fob firmware, replace key fob battery
Contact ServiceDocumentFeedback@rivian.com regarding labor codes and
document content.
RCA-78-22-007-1: Update Key Fob Firmware and Replace Key Fob Battery, Page 2
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