5/12/22, 8:36 AM

N605v2 - Incorrect Emission Label Installed | TOPIx

SERVICE ACTION
Subject:

Incorrect Emission Label Installed

Service Action
Number: N605v2

Publication No.: N605v2
Model: Defender (LE)
Model Year: 2021
Date of Issue: 03 May 2022

To:
Jaguar Land Rover North America, LLC - USA and Canada
For the
The approved Jaguar Land Rover (JLR) retailer/authorized repairer
Attention
of:
Important: NOTE: The information in this campaign is intended for use by trained, professional technicians with the
knowledge, tools, and equipment required to do the job properly and safely. It informs these technicians
of conditions that may occur on some vehicles or provides information that could assist in proper
vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a JLR
retailer/authorized repairer, do not assume that a condition described affects your vehicle. Contact an
authorized JLR retailer/authorized repairer to determine if this campaign applies to a specific vehicle
This campaign has been issued to provide the relevant repair instructions, parts and warranty
information. This campaign is valid for two years only. Repairs must be completed prior to the expiry
date at the top of this campaign

DESCRIPTION OF DEFECT
A potential concern has been identified on specific vehicles within the above vehicle range.
On certain 2021 model year Defender vehicles, the emissions label states the incorrect Adjusted Load Vehicle
Weight (ALVW) class. In this state, the vehicles do not comply with respective emissions regulations.
Action to be taken
At the next opportunity, you are requested to repair the vehicle. This Service Action supersedes Update Prior to
Sale Notice UPS7321.
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer/authorized
repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
Check the JLR claims submission system to make sure affected vehicles are correctly identified prior to
starting this campaign. The claims submission system will be updated to reflect only those vehicles
affected.
At the time of confirming a booking for a vehicle repair, make sure that all outstanding bulletins are
identified to make sure the correct parts are available and adequate workshop time is allocated for repairs
to be completed at one visit.

Yours faithfully

Simon Barnes
Global Customer Service Quality Director

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Service instruction

SERVICE INSTRUCTION - N605V2
NOTE: The information in this campaign is intended for use by trained, professional technicians with the knowledge, tools, and equipment required to do
the job properly and safely. It informs these technicians of conditions that may occur on some vehicles or provides information that could assist in proper
vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Jaguar Land Rover retailer/authorized repairer, do not
assume that a condition described affects your vehicle. Contact an authorized Jaguar Land Rover retailer/authorized repairer to determine if this
campaign applies to a specific vehicle.

Parts Information
The parts below should be ordered through Jaguar Land Rover (JLR) in the normal manner.
Description

Part Number Qty

Emissions label

LR172480

1

SROs
Description

SRO

Time

Emissions label - Renew 05.10.10 0.1
Drive in/drive out

02.02.02 0.2

NOTE: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only.
Always refer to TOPIx to obtain the latest repair time.

Warranty Information
Warranty claims should be submitted quoting program code N605 with the relevant option code from the table below. As option codes are used there is
no requirement for you to enter SROs or parts, these are included for information only.
Program Code Option

Description

SRO

Time Part Number/Sundry code Qty/value

N605

C

Emissions label - Renew

05.10.10 0.1

LR172480

1

N605

D

Emissions label - Renew
Drive in/drive out

05.10.10 0.1
02.02.02 0.2

LR172480

1

Warranty claims should be submitted in accordance with the current JLR Global Warranty Manual, and its amendments, unless stated otherwise in this
bulletin.

NOTE: The option that contains the drive in/drive out allowance may only be claimed when the vehicle has been brought back into the workshop for this
action alone to be undertaken.

SERVICE INSTRUCTION
NOTES:

Some components shown removed for clarity.

Some variation in the illustrations may occur, but the essential information is always correct.
1. Open the hood.

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Service instruction
2. NOTES:

The new emissions label must be installed in the same position as the previous
emissions label.

Apply a small amount of heat to the emissions label to aid the removal of the
label.
Remove and discard the emissions label.
Clean the surrounding area.
Remove the adhesive backing from the new emissions label.
Install the new emissions label.

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