Release Date

Technical Service Bulletin

05/24/2022

06F2 UPDATE
Owner’s Manual Supplement – (NVLW)

Applicable Vehicles

Country

Beginning Model Year

Ending Model Year

Vehicle

Vehicle Count

USA
CAN

2021
2021

2023
2022

ATLAS FL
ATLAS FL

82,588
9,292

Revision History
Revision

Date

Purpose

1

05/24/2022

Original publication

Condition/Technical Background
This Update has been proactively released to prevent the following condition(s) from occurring in the vehicle:
Criteria

Technical Background

01

The subject owner’s manual contains an incomplete description of the red unlocking mark on the vehicle’s
backrest.

Remedy
Criteria
01

Remedy
Print out the owner’s manual supplement and place it in the glove compartment.

This Update is in effect until removed.
Vehicle must meet all of the following criteria:
 Procedure is valid only for vehicles that show the 06F2 code in the ELSA Campaign/Action Information screen
on the day of repair.
 Vehicle must be within the New Vehicle Limited Warranty (NVLW).
 Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
 Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
May, 2022

06F2 Page 1 of 5

Release Date

05/24/2022

Technical Service Bulletin

06F2 UPDATE
Owner’s Manual Supplement – (NVLW)

Service
NOTE:


ELSA is the only valid inquiry/verification source. Check ELSA on the day this vehicle UPDATE will be
performed to verify vehicle eligibility for the UPDATE. Status must show “open”. Attach an ELSA printout
showing the “open” status to the repair order.



If this UPDATE appears to have already been performed but the code still shows open in ELSA, contact
Warranty before proceeding further. Another dealer may have recently performed this UPDATE but not
yet entered a claim for it in the system.



ELSA may also show additional open action(s); if so, inform your customer - this work can be done while
the vehicle is in for this UPDATE.



Contact the Warranty Helpline (U.S.) or the Warranty Campaign Specialist (Canada) if you have any
questions.



Enter the VIN in ELSA and proceed to the
“Campaign/Action” screen.

TIP
On the date of repair, print this screen and keep a
copy with the repair order.


Confirm the Campaign/Action is open . If the status is closed, no further work is
required.



Note the Applicable Criteria ID for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP

STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.


All Safety Recalls must be completed prior
to completing this campaign.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
May, 2022

06F2 Page 2 of 5

Release Date

05/24/2022

Technical Service Bulletin

06F2 UPDATE
Owner’s Manual Supplement – (NVLW)



U.S.A.: Print out the English owner’s manual
supplement found on one of the ELSA
attachment tabs or in ServiceNet.



CANADA: Print out the English and French
owner’s manual supplements found on one of
the ELSA attachment tabs or in ServiceNet.



When printing, select “Booklet” for page sizing.



Place the printed owner’s manual supplement
in the vehicle glove compartment.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
May, 2022

06F2 Page 3 of 5

Release Date

Technical Service Bulletin

05/24/2022

06F2 UPDATE
Owner’s Manual Supplement – (NVLW)
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:


U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.



Canada dealers: Upload the repair order [signed by customer] to Volkswagen WIN/Operations/Campaign
Closure.
Service Number

06F2

Damage Code

0099

Parts Vendor Code
Claim Type

WWO
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner

Mark labor as causal
Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims information
and reimbursement details.
Canada: Loaner/rental coverage cannot be claimed under this action. Please refer to the
Volkswagen Service Loaner Program to determine loaner eligibility.

Criteria I.D.

01
LABOR
Labor Op

Time Units

Description

0671 33 99

10

Print and place owner’s manual supplement
in glovebox

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
May, 2022

06F2 Page 4 of 5

Release Date

05/24/2022

Technical Service Bulletin

06F2 UPDATE
Owner’s Manual Supplement – (NVLW)
Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your
ELSA Campaign/Action Information screen so that any additional required work can be
done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the ELSA Campaign/Action
Information screen. The ELSA system is the only binding inquiry and verification system;
other systems are not valid and may result in non-payment of a claim.

Help for Claim
Entry

For questions regarding claim entry, contact Volkswagen Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and all work that
was conducted on the vehicle, including any and all updates completed under this Update.

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check
ELSA for the most current version of this document.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Volkswagen dealer. 2022 Volkswagen of America, Inc. and Volkswagen Canada. All Rights Reserved.
May, 2022

06F2 Page 5 of 5

Seats and head restraints
Atlas, Teramont
This supplement describes revisions that have been produced after publication of the Owner’s Manual. The new section replaces the corresponding section “Seats and head restraints” in the Owner’s
Manuals:
— 2020/07
— 2021/01
— 2021/08
Please refer to the other sections of the Owner’s Manual for all other information, descriptions, and
specifications for the operation and handling of your vehicle, such as information you should know
regarding your personal safety and the safety of your passengers.

Seats and head restraints
Atlas, Teramont
V1, R1, Nachtrag 1, en_US
Print status: 06.09.2021
English USA: 2021.11
Teile-Nr.: 3CN012723FC

3CN012723FC

Fig. 1

Volkswagen AG works constantly to improve all of its products. Due to ongoing vehicle development, changes
in design, equipment, and technology are possible at any time. The information regarding equipment, appearance, performance, dimensions, weights, fuel consumption, standards, and functions of the vehicle is the information that was available at the time of the editorial deadline for this manual. Some of the equipment and
functions may not be available until later or may be available only in certain countries. Contact your local authorized Volkswagen dealer or authorized Volkswagen Service Facility for more information.
The vehicle shown may be equipped with optional equipment for an additional price and is only offered in
certain markets. An authorized Volkswagen dealer can inform you about differences in your particular country.
Subject to change. No legal obligations or commitments may be derived from the information, illustrations,