NHTSA ID Number: 10211990
Manufacturer Communication Number: NTB15-049X
TSB/Document Date: 2022-05-20
Summary
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
56. Select Connected Search.
Figure 28
19/25
NTB15-049X
57. Enter a POI (Point of Interest) location, and then select “OK” or “Search”.
Example: “Starbucks”
EXAMPLE
Figure 29
58. Confirm the POI location displays.
EXAMPLE
Figure 30
59. If the “Connected Search” does not complete successfully:
If the vehicle has been sold, the customer will need to be enrolled in
NissanConnectSM Services for the SOS light to be illuminated and for
NissanConnectSM Services to be enabled.
If TCU registration with SXM has just been performed, allow up to 48 hours and try
again. If the customer is enrolled in NissanConnectSM Services, make sure they are
informed features may not be available for up to 48 hours.
For an unsold vehicle, call NissanConnectSM Services Powered by SiriusXM at
1-844-711-8100.
60. Turn the ignition OFF.
20/25
NTB15-049X
CHECK OFF SHEET
IMPORTANT:
If all of the steps below are not completed, telematics services will not operate
properly.
Follow all of the steps in this bulletin and use the Check OFF Sheet provided below.
If the TCU was replaced and the steps were not followed, the warranty claim will be
charged back to the dealer.
Staple the completed Check OFF Sheet to the repair order.
Perform the following if TCU has been replaced:
Complete the vehicle-specific action in the order listed.
Check off each action when it is completed.
CHECK
BOX
APPLIED VEHICLES
ACTION
1
All Vehicles
Write VIN to TCU
(1)
2
2018 - 2022 Altima
2018.5 - 2020 Armada *
2019 - 2021 GT-R
2018 - 2022 LEAF
2018 - 2020 Maxima
2018 - 2022 Murano
2018 - 2020 Pathfinder
2018 - 2020 Rogue
2018 - 2019 Rogue Hybrid![]()
2018.5 - 2022 Rogue Sport *
2018 - 2019 Titan/Titan XD
Configure TCU
(2)
3
2016 - 2022 Altima
2018 - 2020 Armada
2016 - 2020 Maxima
2017 - 2022 Murano
2017 - 2020 Pathfinder
2018 - 2020 Rogue
2018 - 2019 Rogue Hybrid![]()
2018.5 - 2022 Rogue Sport*
2016 - 2019 Titan/Titan XD
Register Intelligent Key
(3)
4
All Vehicles
Turn ON TCU
(4)
5
All Vehicles
Register TCU with SXM
(5)
(1) Refer to page 8, step 16, Section Write VIN to TCU
(2) Refer to page 9, section Configure TCU
(3) Refer to page 13, step 32, Section Intelligent Key Registration
(4) Refer to page 14, section Turn ON TCU
(5) Refer to page 17, section TCU Registration
* If TCU ID begins with "2047"
21/25
NTB15-049X
Manually Enter VIN Data (if needed)
This is needed ONLY if automatic “SAVE VIN DATA” or “WRITE VIN (SAVED DATA)” did
not complete correctly.
1. Select WRITE VIN (MANUAL
INPUT).
2. Select Start.
Figure 1a
3. Enter the VIN.
a. Touch the VIN (1ST TIME)
input field and type in the VIN.
b. Touch the VIN (2ND TIME)
input field and type in the VIN
again.
XXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
4. Select Start.
Figure 2a
5. Select End.
Return to step 20 on page 9.
Figure 3a
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NTB15-049X
Turning ON the TCU During PDI
NOTE:
This procedure is for 2016-2017 APPLIED VEHICLES only.
In most instances, the TCU is ON when delivered to the dealership. See the steps
below to determine if the TCU is ON or OFF.
1. With the vehicle in an area of known good reception, turn
the ignition ON and check whether or not the green light on
the SOS button is illuminated (see Figure 4a).
Light not
illuminated
NOTE: It may be difficult to tell if the green light is
illuminated if the vehicle is outside in bright sunlight.
If the green light is illuminated, the process to turn ON
the TCU is complete and no further action is needed.
Figure 4a
If the green light is not illuminated, go to Turn ON
TCU on page 14.
2. After the TCU is turned ON, check whether or not the green light on the SOS button is
illuminated.
If the green light is still not illuminated, verify the vehicle is unsold.
o If the vehicle has been sold, the customer will need to be enrolled in
NissanConnectSM Services for the SOS light to be illuminated and for
NissanConnectSM Services to be enabled.
3. Perform steps to Check TCU Cellular Reception - see page 18.
4 Turn the ignition OFF.
5. Pull OUT the extended storage switch to return the vehicle to shipping mode.
NOTE: If the Turning ON the TCU During PDI procedure is not followed correctly, the
vehicle cannot be used in Dealer Demo mode or enrolled in NissanConnectSM Services.
Should this occur, the Turning ON the TCU During PDI procedure will need to be
performed again.
23/25
NTB15-049X
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
May 22, 2015
NTB15-049
Original bulletin published
June 8, 2015
NTB15-049A
APPLIED VEHICLES and Turning ON the
TCU During PDI sections revised
August 10, 2015
NTB15-049B
SERVICE INFORMATION and Turning ON
the TCU During PDI sections revised
September 21, 2015
NTB15-049C
APPLIED VEHICLES section and service
procedures revised
November 10, 2015
NTB15-049D
Intelligent Key Registration not needed for
Rogue vehicles note added
November 17, 2015
NTB15-049E
APPLIED VEHICLES section revised
December 16, 2015
NTB15-049F
APPLIED VEHICLES section revised
March 21, 2016
NTB15-049G
SERVICE INFORMATION section and service
procedures revised
June 3, 2016
NTB15-049H
APPLIED VEHICLES section revised, and
steps to perform a Connected Search added
October 10, 2016
NTB15-049I
Information added for 2017 Altima, Murano,
Pathfinder, Sentra, and Titan/Titan XD
November 14, 2016
NTB15-049J
Information for 2017 Rogue and Rogue Hybrid![]()
vehicles added
August 23, 2017
NTB15-049K
APPLIED VEHICLES section revised, and
TCU configuration information added
September 28, 2017
NTB15-049L
Information for several 2018 vehicles added
November 14, 2017
NTB15-049M
Changes made throughout
January 4, 2018
NTB15-049N
Correction made to page 23
February 16, 2018
NTB15-049O
Changes made throughout
August 3, 2018
NTB15-049P
September 11, 2018
NTB15-049Q
January 24, 2019
NTB15-049R
Changes made to page 10
Required Actions by Model and Year table
added to page 2, Check OFF Sheet added to
page 21, and information reorganized
throughout
Information for several 2019 vehicles added
June 21, 2019
NTB15-049S
Changes made to pages 3, 17, 20, and 23
February 4, 2020
NTB15-049T
Model years updated on pages 1, 2, 4, 9, 11,
13, and 21.
Continued on next page.
24/25
NTB15-049X
AMENDMENT HISTORY (continued)
PUBLISHED DATE
REFERENCE
DESCRIPTION
June 4, 2020
NTB15-049U
SiriusXM phone number changed on pages 17,
20, and 23
January 27, 2021
NTB15-049V
Added 2021 models to APPLIED VEHICLES
and throughout the bulletin
March 24, 2021
NTB15-049W
Classification number updated
NTB15-049X
APPLIED VEHICLES revised, SOS Light
Diagnosis Information (if needed) section
removed, and changes made on pages 2, 3, 4,
9, 11, 13, and 21
March 3, 2022
25/25
NTB15-049X
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TSB/Document ID: NTB15-049X
Replacement Service Bulletin Number:
MFR Communication Date: 2022-03-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: COMMUNICATION:MANUFACTURER TELEMATICS
MFR Component System:
MFR Component Subsystem:
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