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NHTSA ID Number: 10211861

Manufacturer Communication Number: B520221

TSB/Document Date: 2022-05-16


Summary

Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather.


SIB 52 02 21
SECOND ROW SEAT LEATHER CLOUDY/DISCOLORED

2022-03-11

This Service Information Bulletin (Revision 3) replaces SI B52 02 21 dated June 2021.
What’s New (Specific text highlighted):
Production range of affected vehicles added
Only Merino leather-equipped vehicles affected

MODEL
G01 X3 Sports Activity
Vehicle
G07 X7 Sports Activity
Vehicle
F98 X4 M Sports
Activity Coupe

G02 X4 Sports Activity
Coupe
F95 X5 M Sports
Activity Vehicle

G05 X5 Sports Activity
Vehicle
F96 X6 M Sports
Activity Coupe

G06 X6 Sports Activity
Coupe
F97 X3 M Sports
Activity Vehicle

Affects vehicles with Merino leather produced from August 1, 2020 until December 31, 2020.

SITUATION
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests
and/or headrests. Refer to attachment for details.
This only affects vehicles with the Merino leather.

CAUSE
An unfavorable leather tanning process can result with isolated cases of grease residue accumulating in the
second-row seat leather surfaces.
The stains or discolorations are not harmful to health.

CORRECTION
Only for the specific issue identified in the attachment, remove the tanning process-related residue in the
second-row seat leather as outlined in the PROCEDURE section below.
This cleaning process can be repeated a second time during the same workshop visit if necessary.
If the vehicle returns because the stain formations reoccurred in the same locations that were previously
cleaned, the affected leather seat covers can be exchanged on a case-by-case basis.

PROCEDURE
A. Proceed as follows.

1. Using a hot air blower held at 4” to 8” from the affected area, heat the leather surface with circular
movements at a temperature above 160 °F/ 70 °C until the greasy residues disintegrate completely.
Ensure that the temperature of the affected area does not get warmer than 195 °F/ 90 °C as
otherwise the leather can be damaged.

2. Wipe the treated surface with a clean, absorbent cleaning cloth.
3. Use a microfiber cloth (yellow 6 pack, part number 51 91 2 466 423 or blue 6 pack P/N 51 91 2 466
842) soaked either with leather cleaning foam (P/N 83 12 2 298 210) or with the leather and

Copyright ©2022 BMW of North America, Inc.

upholstery cleaner (P/N 83 12 5 A16 459), clean the surface with circular movements.

4. Wipe the treated surface with a clean, absorbent cleaning cloth until it is dry.
5. Wipe over the surface with a clean, absorbent cleaning cloth coated in thick paraffin oil.
Don’t use excessive paraffin oil (don’t allow drops to form).

6. Apply a leather lotion (included in kit P/N 83 19 2 339 687) using a leather care cloth included in the
kit until the surface has a uniform appearance.
The above-mentioned treatment steps 1 to 5 must be carried out directly one after another without
interruption.
B. If the stain formation occurs again during the same workshop visit, repeat the cleaning procedure.
C. If the stain formation occurs in the same location again, then the affected leather can be exchanged on a
case by case basis.
If you are replacing the leather upholstery for returning stains, please submit an INFO ONLY TSARA
case with pictures of the stained pieces.
The replaced upholstery parts are to be held for warranty callback and vendor analysis via normal parts
return process.
Reference the prior repair attempt described in this bulletin (RO and claim number) on the RO and in the
repair comment section for the follow-up claim to replace the affected second row rear seat leather
upholstery.

PARTS INFORMATION
Bulk Materials
Part Number
51 91 2 466 423

Description
Microfiber cloths 6 pack (yellow)

Quantity
Sublet as
needed

Or:
51 91 2 466 842

Microfiber cloths 6 pack (blue)

Sublet as
needed

And:
83 12 2 298 210

BMW Foam Leather cleaner (300 ml)

Sublet as
needed
83 12 5 A16 459
BMWeBay logo Leather and upholstery cleaner (300 ml)
Sublet as
needed
83 19 5 A3A DA7
BMWeBay logo Leather Care Kit w/ UV protection (250
Sublet as
ml)
needed
83 19 5 A65 351
Paraffin Oil
Sublet as
needed
**Paraffin Oil is only orderable via IDS Recall Parts Ticket and only to be used for this warranty
repair**

WARRANTY INFORMATION
Covered under the terms of the BMWeBay logo New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

Copyright ©2022 BMW of North America, Inc.

Defect Code:
Main work
Labor
Operation
00 70 238
Or:
00 70 246
Or:
00 70 239
Or:
00 70 240
Or:
00 70 241

5188900100

F95 F96 G05 G06 G07 Leather upholstery white stains /
discolorations
Only select one (1) of the following labor operations that applies when no other
Main work will be claimed during the workshop visit
Description (Main work)

Labor Allowance

Leather stain treatment door trim front/rear left or right

8 FRU

Leather spot treatment rear left and right side panel

8 FRU

Leather spot treatment headrest front/rear left or right

5 FRU

Leather spot treatment front seat/rear seat left or right

10 FRU

Leather stain treatment center console

5 FRU

And/or:
Plus work
Labor
Operation
00 70 770
And/or:

Additional work, excluding the Plus work variant below that was already
claimed as Main work from the list above, or the vehicle was already in the
workshop for another repair that includes Main work
Description (Plus/Associated work)

Labor Allowance

Leather stain treatment door trim front/rear left or right

6 FRU

Leather stain treatment door trim front/rear on the other
side

6 FRU

Leather spot treatment rear left and right side panel

6 FRU

Leather spot treatment headrest front/rear left or right

4 FRU

00 70 771

Leather spot treatment headrest front/rear on the other
side

4 FRU

And/or:
00 70 772
And/or

Leather spot treatment front seat/rear seat left or right

9 FRU

00 70 772

Leather spot treatment front seat/rear seat on the other
side

9 FRU

Leather stain treatment center console

4 FRU

00 70 770
And/or:
00 70 778
And/or:
00 70 771
And/or:

And/or:
00 70 773

Based on which applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your
diagnosis work time, job/repair work time, and for the RO/claim repair and work time explanation procedures
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)

Copyright ©2022 BMW of North America, Inc.

Sublet Code Up to 50.00
4

Reimbursement for the repair-related bulk materials (Do not use the
BMWeBay logo part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part
numbers) is at the dealer net price amount for the quantities used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section

QUESTIONS REGARDING THIS BULLETIN
Technical
inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department

Supporting Materials
picture_as_pdf Attachment B520221.pdf

Copyright ©2022 BMW of North America, Inc.

Attachment to SI B52 02 21

February 2021

1

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TSB/Document ID: B520221

Replacement Service Bulletin Number:

MFR Communication Date: 2022-03-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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