oil service interval programming/encoding is reimbursed
via a different Technical Campaign or repair during the
same workshop visit (all)

Labor Allowance

Refer to AIR

Or:
00 62 961

Performed with labor operation 00 62 112: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, all, and
E7x without CAS)

Refer to AIR

Performed with labor operation 00 62 112: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, E7x with
CAS only)

Refer to AIR

Or:
00 62 968

In conjunction with Labor Operation 00 62 113 (SI B11 06 14)
Labor Operation

00 62 955

Or:
00 62 962

Description
Performed with labor operation 00 62 113: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter. Modifying the
oil service interval programming/encoding is reimbursed
via a different Technical Campaign or repair during the
same workshop visit (all)

Labor Allowance

Performed with labor operation 00 62 113: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify

Refer to AIR

Copyright ©2022 BMW of North America, Inc.

Refer to AIR

the oil service interval (programming/encoding, all and
E7x without CAS)
Or:
00 62 969

Performed with labor operation 00 62 113: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, E7x with
CAS only)

Refer to AIR

In conjunction with Labor Operation 00 62 114 (SI B11 06 14)
Labor Operation

00 62 956

Description
Performed with labor operation 00 62 114: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter. Modifying the
oil service interval programming/encoding is reimbursed
via a different Technical Campaign or repair during the
same workshop visit (all)

Labor Allowance

Refer to AIR

Or:
00 62 963

Performed with labor operation 00 62 114: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, all and
E7x without CAS)

Refer to AIR

Performed with labor operation 00 62 114: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, E7x with
CAS only)

Refer to AIR

Or:
00 62 970

In conjunction with Labor Operation 00 62 115 (SI B11 06 14)
Labor Operation

00 62 957

Description
Performed with labor operation 00 62 115: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter. Modifying the
oil service interval programming/encoding is reimbursed
via a different Technical Campaign or repair during the
same workshop visit (all)

Labor Allowance

Refer to AIR

Or:
00 62 964

Performed with labor operation 00 62 115: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, all and
E7x without CAS)

Refer to AIR

Performed with labor operation 00 62 115: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, E7x with
CAS only)

Refer to AIR

Or:
00 62 971

In conjunction with Labor Operation 00 62 116 (SI B11 06 14)

Copyright ©2022 BMW of North America, Inc.

Labor Operation

00 62 958

Description
Performed with labor operation 00 62 116: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter. Modifying the
oil service interval programming/encoding is reimbursed
via a different Technical Campaign or repair during the
same workshop visit (all)

Labor Allowance

Refer to AIR

Or:
00 62 965

Performed with labor operation 00 62 116: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, all and
E7x without CAS)

Refer to AIR

Performed with labor operation 00 62 116: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval \ (programming/encoding, E7x with
CAS only)

Refer to AIR

Or:
00 62 972

In conjunction with Labor Operation 00 62 117 (SI B11 06 14)
Labor Operation

00 62 959

Description
Performed with labor operation 00 62 117: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter. Modifying the
oil service interval programming/encoding is reimbursed
via a different Technical Campaign or repair during the
same workshop visit (all)

Labor Allowance

Refer to AIR

Or:
00 62 966

Performed with labor operation 00 62 117: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, all, and
E7x without CAS)

Refer to AIR

Performed with labor operation 00 62 117: Check and
replace the timing chain (includes removing and installing
cylinder head), change engine oil and filter and modify
the oil service interval (programming/encoding, E7x with
CAS only)

Refer to AIR

Or:
00 62 973

In conjunction with Labor Operation 00 62 118 (SI B11 06 14)
Labor Operation

00 62 960

Or:
00 62 967

Description
Performed with labor operation 00 62 118: Check and
replace the timing chain (includes removing and
installing cylinder head), change engine oil and filter.
Modifying the oil service interval programming/encoding
is reimbursed via a different Technical Campaign or
repair during the same workshop visit (all)

Labor Allowance

Performed with labor operation 00 62 118: Check and
replace the timing chain (includes removing and
installing cylinder head), change engine oil and filter and

Refer to AIR

Copyright ©2022 BMW of North America, Inc.

Refer to AIR

modify the oil service interval (programming/encoding,
all, and E7x without CAS)
Or:
00 62 974

Performed with labor operation 00 62 118: Check and
replace the timing chain (includes removing and
installing cylinder head), change engine oil and filter and
modify the oil service interval (programming/encoding,
E7x with CAS only)

Refer to AIR

And, if applicable:
When other additional work and/or parts are required as a direct result of this issue, including the applicable
labor operations listed in AIR, claim these items under the defect code listed above.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code
Reimbursement for the repair-related bulk materials (Do not use the
Up to $100.00
4
BMW part numbers for claim submission)
Sublet reimbursement calculation for claiming the applicable repair-related bulk material (BMW part number)
is at the dealer net price amount for the quantity used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section
Claim Repair Comments
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the
latest software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that
apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair
order and in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim this work with the Defect Code and labor operations (including diagnosis)
in AIR that apply.
After the Engine Oil Service Retrofit is Completed, a CBS Data Reset and if applicable a CBS
Correction Must Be Performed
The engine oil service interval calculation will now be based on 12 months or approximately 10,000 miles;
one of the following steps should be performed:

Copyright ©2022 BMW of North America, Inc.

If the engine oil service task shows either Bundling Eligible (BE), Recommended or Due, reset the
engine oil service CBS data to 100%, or
If the engine oil service task does not show Bundling Eligible (BE), Recommended, or Due, reset the
engine oil service CBS data to 100% and perform a CBS correction to reduce the engine oil service
counter by one (1).
Combined and Other Required Maintenance Service Tasks
Please be sure to perform the service tasks that are combined with engine oil when applicable, as well as
any standalone maintenance tasks that qualify.
If eligible, claim these other items under the BMW Maintenance Program or, after reviewing with the
customer with his or her approval, invoice these items separately as customer-pay.
Previous Customer-pay Repairs
BMW of North America, LLC will provide reimbursement for qualifying customer-pay timing chain repairs
that were performed on an eligible vehicle prior to the release of the N63 Engine Timing Chain Inspection
Measure.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs performed on ineligible vehicles, or the diagnosis and repair of other unrelated issues do not qualify
for reimbursement.
To request reimbursement for a qualifying customer-pay repair, performed either by an authorized BMW
center or independent repair shop, please have your customer submit a reimbursement request online at
Previous Customer-pay Repairs
BMW of North America, LLC will provide reimbursement for qualifying customer-pay timing chain repairs
that were performed on an eligible vehicle prior to the release of the N63 Engine Timing Chain Inspection
Measure.
Customer-pay repairs, when they were performed, are subject to the applicable New Vehicle/SAV Limited
Warranty’s exclusions and limitations, in addition to the vehicle and coverage eligibility requirements.
Repairs performed on ineligible vehicles, or the diagnosis and repair of other unrelated issues do not qualify
for reimbursement.
To request reimbursement for a qualifying customer-pay repair, performed either by an authorized BMW
center or independent repair shop, please have your customer submit a reimbursement request online
at www.BMW-RP.com.
Reimbursement Procedure
To initiate the online process, the customer will be asked to attach PDF files of the required documentation;
this is outlined in the attachment below.
Alternatively, he or she may mail or fax his or her request and documentation directly to the BMW Customer
Reimbursement Center.

Copyright ©2022 BMW of North America, Inc.

For more information, please refer to the PDF attachment: B110614_Customer_CP_Reimbursement
Procedure that is included in SI B11 06 14. A copy of this attachment can be provided to the customer.

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department

Copyright ©2022 BMW of North America, Inc.