T-SB-0043-22

April 27, 2022

2023 bZ4X Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market USA

Applicability
YEAR(S)

MODEL(S)

2023

bZ4X

ADDITIONAL INFORMATION

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:


Careful inspection for paint chips/scratches and body dents/dings.



Proper operation of electrical accessories (including interior light, clock, and radio reset).



Interior cleanliness.



Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures that apply specifically to 2023 model year bZ4X
vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2022 model year
Toyota vehicles has been developed. To properly perform a complete PDS, you must complete
all procedures contained in this TSB as well as the universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.

© 2022 Toyota Motor Sales, USA

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2023 bZ4X Pre-Delivery Service (PDS)
Warranty Policy

If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.

Warranty Information
OP CODE

DESCRIPTION

MODEL

TIME

OFP

T1

T2

001013

Pre-Delivery Service (PDS)

bZ4X

1.1

–

–

–

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream ADVI*

QTY

TSADVUNIT

Techstream 2.0
Techstream Lite

PART NUMBER

TS2UNIT
ADE

Techstream Lite (Green Cable)

TSLITEPDLR01
TSLP2DLR01

*Essential SST.

NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 17.00.020 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.

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2023 bZ4X Pre-Delivery Service (PDS)
Procedures



D/C Cut Fuse Installation ........................................................................................................... 4



Power Back Door Initialization* .................................................................................................. 5



Customize ACC Function ........................................................................................................... 5



Enable Hybrid Battery Thermal Keep Control Mode*.................................................................. 6


Confirm Hybrid Battery Thermal Control Mode State .............................................................6



Set Hybrid Battery Thermal Keep Control Mode ....................................................................7



Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation* ..................... 8



Front License Plate and Mounting Bracket Installation* ............................................................ 10



Tire Pressure Warning System (TPWS) Initialization ................................................................ 12



Navigation — Set Date & Time by GPS ................................................................................... 12



Set Hybrid Radio Feature to OFF ............................................................................................. 12

*If applicable.

© 2022 Toyota Motor Sales, USA

T-SB-0043-22

April 27, 2022

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2023 bZ4X Pre-Delivery Service (PDS)
D/C Cut Fuse Installation

To minimize battery discharge, the D/C cut fuse (30A) has been removed and stored in the
engine compartment relay block. Install the D/C cut fuse (30A) and confirm ALL related
Diagnostic Trouble Codes (DTCs) are cleared.
Figure 1.
1

z

2
3

1

Relay Block

2

Remove D/C Cut Fuse (30A)

3

z
z

Install D/C Cut Fuse (30A)
(Original Location)

NOTE
With the D/C cut fuse (30A) removed, the DTC is detected when the ignition is turned on during
transportation. Using Global Techstream Software (GTS), clear ALL DTCs AFTER ensuring that there
are no malfunctions.

© 2022 Toyota Motor Sales, USA

T-SB-0043-22

April 27, 2022

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2023 bZ4X Pre-Delivery Service (PDS)
Power Back Door Initialization

Initialize the power back door system AFTER installing the D/C cut fuse during PDS by fully
closing the back door manually.

Customize ACC Function

The pre-startup function detects when a user enters the vehicle and energizes the audio head
unit (+BA) so that the multimedia system can quickly be used. This function is not enabled at the
factory to reduce parasitic current draw in transit and storage. To enable this function, it is
necessary to set the ACC customization function in the navigation display to OFF.
Turn the engine switch (power switch) to the ON position (ON mode).
Enter the following menus: Settings – Vehicle Customization – Utility – ACC Customize.
Change the setting to OFF (toggle at left with gray background).

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April 27, 2022

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2023 bZ4X Pre-Delivery Service (PDS)
Enable Hybrid Battery Thermal Keep Control Mode

HV/EV battery may be frozen in extremely cold areas. As a result, the HV/EV battery may
become excessively weak, and the system may NOT be able to be started. By enabling HV/EV
Battery Thermal Keep Control Mode, it is possible to warm the HV/EV battery and maintain its
current temperature in order to prevent it from becoming excessively weak.
When this mode is set to ON, the timer charging settings are canceled at temperatures of 14°F
(-10°C) or lower. Charging will begin immediately when the charging cable is connected to
the vehicle.
Table 1. HV/EV Battery Thermal Keep Control Mode
PURPOSE

Prevent HV/EV
battery from freezing

CONDITION

OPERATION

 Ambient temperature is 14°F
(-10°C) or lower

 Begins to warm the HV/EV battery to
maintain its current temperature when the
ambient temperature drops to 14°F
(-10°C) or lower when the charging cable
is connected to the vehicle.

 Charging cable is connected
to vehicle

 To prevent the HV/EV battery from
freezing when a charging start time is set,
when the HV/EV Battery Thermal Keep
Mode is enabled, the charging timer will
be disabled, and charging will begin
immediately when the charging cable is
connected to the vehicle.

To enable HV/EV Battery Thermal Keep Control Mode, it is necessary to use GTS during PDS at
the dealership.

Confirm Hybrid Battery Thermal Keep Control Mode State

Connect the Techstream to the DLC3.