Toyota Motor Sales, USA, Inc.
6565 Headquarters Drive
Plano, TX 75024
(469) 292-4000
Original Publication Date: April 7, 2022
To:

Toyota Over-The- Air (OTA) Pilot Program Team Members

SPECIAL SERVICE CAMPAIGN 22TC01 (Remedy)
Hello TMNA Lease Member,
You have been identified as someone who has an applicable vehicle for an Over-the-Air (OTA) pilot program
that TMNA Quality is conducting.
This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data
Communication Module) Reprogramming for Safety Connect, which includes your vehicle. If you have an
active Toyota/Lexus App account, you are encouraged to complete this campaign using this Over-the-Air
(OTA) update by following these steps:
1) To complete this update, each Team Member first must have an active telematics account and the
Toyota/Lexus App installed on their phone.
2) Please follow the attached process on how to install the App and link your vehicle to your account.
3) Within a few days of your account setup, we will send a notification to your Toyota/Lexus app to
schedule and install the update on your vehicle.
4) Click on either the notification on your lock screen or the tile in the app to review the update and then
continue in the App to approve the update.
5) The night after you approve the update, the telematics module will perform the update, and you will
receive a confirmation notification through the app.
Thank you for your time and helping us to make the best ownership experience for our customers!

© 2022 Toyota Motor Sales, USA

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Where to Download Toyota App
You can find the application in Android’s Google Play Store or the iPhone App Store.

For Android, scan the QR code or follow the link below.

https://play.google.com/store/apps/details?&id=com.toyota.oneapp

For Apple, scan the QR code or follow the link below.

https://apps.apple.com/us/app/toyota/id1455685357

How to Create A Toyota OneApp Account
1. After downloading the Toyota App from the iPhone App Store or Android’s Google Play Store, create a
Toyota Owner's account by registering the proper information
2. Enter the emailed verification code to confirm your account
3. Enter or scan your Toyota VIN in the Toyota App
4. Add a vehicle in the Toyota App
5. Agree to the Terms and Conditions
6. Complete the setup and access the Toyota My Garage Dashboard

© 2022 Toyota Motor Sales, USA

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How to Sign up for Toyota Services
In order to do an Over-the-Air update via Toyota’s OneApp, you will need to subscribe to one or more
Connected Services through the app. Each of the Connected Services provides a complimentary trial
subscription term that varies depending on the service.
NOTE: Please avoid clicking “No Thanks” on the top right corner of the screen, as this would waive your
subscription trials.

After pressing “Continue”, you will be taken to a description of each service. Here, you can choose to accept
any of the services by pressing the “Accept” button at the bottom of each service. Please accept one or more
of these services if you want Over-the-Air updates to be available for your vehicle.

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After agreeing to at least one service, you do not need to accept any additional services offered to be able to
get Over-the-air updates.
Finally, you should get a screen that confirms you have agreed to starting a subscription trial for Connected
Services.

© 2022 Toyota Motor Sales, USA