TECHNICAL INSTRUCTIONS
LIMITED SERVICE CAMPAIGN 22LD02
OPTIONAL BODY-COLORED REAR SPOILER DESIGNED FOR:
CERTAIN 2021 MODEL YEAR IS 300 VEHICLES

The repair quality of covered vehicles is extremely important to Lexus. All dealership technicians
performing this recall are required to successfully complete the most current version of the ELearning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles
have the repair performed correctly; technicians performing this recall repair are required to
currently have completed all of the following courses:
•

L623 - Lexus Electrical Circuit Diagnosis

Always check which technicians can perform the repair by logging on to
https://www.LCTPReports.com. It is the dealership’s responsibility to select technicians with the
above certification level or greater to perform this repair. Carefully review your resources, the
technician skill level, and ability before assigning technicians to this repair. It is important to
consider technician days off and vacation schedules to ensure there are properly trained
technicians available to perform this repair at all times.

I.

OPERATION FLOW CHART

Verify Vehicle Eligibility
1. Confirm vehicle VIN matches the R.O.
2. Check the TIS Vehicle Inquiry System

Not
Covered

No further action
required

Covered

Perform connector drying process

Access website

Perform COMPONENT INSPECTION on the
following components to confirm if they are
damaged from water intrusion

1. Audio Amplifier Assembly
2. Back-up Camera Assembly
3. Luggage Compartment Door
Lock Assembly

Perform
ORGANIC GROWTH INSPECTION to confirm
if organic growth is present as a result of water
intrusion

Display needed replacement parts, materials,
And warranty Op Code on the website

REMEDIATE ORGANIC GROWTH
(Only if necessary*)

*Organic growth remediation is only needed if organic
growth is detected during the organic growth inspection
process

REPLACE COMPONENTS
(Only if necessary**)

**Only replace components that fail the component
inspection process Do not replace components that
do not require replacement

REPLACE SPOILER

Campaign completed, return the vehicle to the
customer

2

II. IDENTIFICATION OF AFFECTED VEHICLES
1. CHECK VEHICLE FOR CAMPAIGN ELIGIBILITY
a. Compare the vehicle’s VIN to the VIN listed on the Repair Order to ensure they match.
b. Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Campaign, and
that it has not already been completed.
NOTE: TMNA warranty will not reimburse dealers for repairs completed on vehicles that are not
affected or were previously completed, even by another dealer.

III. BACKGROUND
The involved vehicles were equipped with an optional body-colored rear spoiler. There is a
possibility that water could leak into the trunk area of the vehicle through the holes used to fasten
the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some
components in the vehicle could become damaged.

3

IV. PREPARATION
1. PARTS
Parts Look-Up and Warranty Op Code Look Up Website

Parts Look Up and Warranty
Op Code Look Up Website

1.

2.

As you inspect components and inspect for organic growth,
you will indicate your inspection results for each component
in the parts website.
When finished with all inspections, the parts look up site will
display the list of needed replacement parts, materials, and
the warranty Op Code based on your inspection results.

2. TOOLS & EQUIPMENT
o
o
o

Techstream
Standard Hand Tools
Flashlight

o
o
o

OSHA-Approved Air Blower (air blow gun)
Protective Eyewear
Other tools and materials may be needed based on
inspection findings

4

V.

PERFORM CONNECTOR DRYING PROCESS
1. REMOVE LUGGAGE LINER
a) Remove the 14 clips and luggage compartment door
cover.

2. LOCATE THE CONNECTORS TO BE DRIED
3. DISCONNECT THE CONNECTORS

4. Using an OSHA-approved air blow gun, blow on each connector to eliminate any residual
moisture in the correctors.
USE EYE PROTECTION

5. Blow in the BACK and FRONT of the connector to remove any residual moisture

5

6. RECONNECT ALL THE CONNECTORS
a) Do not reinstall the luggage liner. It will need to stay
off for spoiler replacement later.

6

VI.

PERFORM COMPONENT INSPECTION

COMPONENT
INSPECTION

1.

PERFORM COMPONENT INSPECTION
Inspect each of the following components for damage
caused by potential water intrusion by following the
instructions beginning on this page.
1.
2.
3.

2.

Audio Amplifier Assembly
Back-up Camera Assembly
Luggage Compartment Door Lock
Assembly

ACCESS PARTS LOOK UP AND WARRANTY OPCODE LOOK UP WEBSITE
URL: https://22LD02-parts-warrantyopcode.imagespm.info/login
User Name: dealer code (5-digits)
Password: input the default password if accessing for the first time → “xxxxx”

3. NAVIGATE TO THE AUDIO AMPLIFIER ASSEMBLY PAGE SHOWN BELOW

4. FOLLOW THE INSTRUCTIONS ON NEXT PAGE TO BEGIN INSPECTING THE AUDIO
AMPLIFIER

7

1.

COMPONENT INSPECTION #1 – AUDIO AMPLIFIER ASSEMBLY

A. CHECK FOR DTC B15D3
1. CONNECT A TECHSTREAM
2. CHECK FOR DTC B15D3

Is DTC B15D3 current?

NO

OK

YES

NG
1. Click YES in the website for amp replacement
(instructions on page 14). The audio amplifier
assembly needs to be replaced

Proceed to the next page to continue inspecting the audio
amplifier.

BEFORE YOU REPLACE ANY COMPONENTS:
2. Proceed to page 15 to continue inspecting the
rest of the components covered by the component
inspection, and perform the organic growth inspection

8

B. CONFIRM SOUND
1. TURN ON THE FM (OR AM) RADIO TO ATTEMPT TO

GENERATE SOUND/MUSIC.
If a good AM/FM signal cannot be achieved, attempt to
generate sound/music using other means such as a
Compact DISC, Bluetooth, or USB cable.

Does the audio system
produce sound?

YES

OK

NO

NG
1. Click YES in the website for amp replacement
(instructions on page 14). The audio amplifier
assembly needs to be replaced

Proceed to the next page to continue inspecting the
audio amplifier

BEFORE YOU REPLACE ANY COMPONENTS:
2. Proceed to page 15 to continue inspecting the
rest of the components covered by the component
inspection, and perform the organic growth inspection

9

C. CONFIRM BLUETOOTH
1. PAIR A SMART PHONE
BLUETOOTH SYSTEM.

TO

THE

VEHICLE’S

Make at least two (2) subsequent attempts to pair if your
initial attempt failed.

Was Bluetooth pairing
successful?

YES

OK

NO

NG
1. Click YES in the website for amp replacement
(instructions on page 14). The audio amplifier
assembly needs to be replaced

Proceed to the next page to continue inspecting the
audio amplifier

BEFORE YOU REPLACE ANY COMPONENTS:
2. Proceed to page 15 to continue inspecting the
rest of the components covered by the component
inspection, and perform the organic growth inspection

10

D. CONFIRM VOLUME ADJUSTMENT RANGE
1. TURN THE RADIO ON (OR USE A COMPACT DISC) TO
PLAY MUSIC/SOUND.

2. ADJUST THE VOLUME FROM ZERO (0) TO THIRTY
(30).

Was the volume able to be
adjusted from ZERO (0) to
THIRTY (30)?
YES

OK
The audio amp does not need replacement
Click NO in the website for amp replacement
(instructions on page X)

NO

NG
1. Click YES in the website for amp replacement
(instructions on page 14). The audio amplifier
assembly needs to be replaced
BEFORE YOU REPLACE ANY COMPONENTS:
2. Proceed to page 15 to continue inspecting the
rest of the components covered by the component
inspection, and perform the organic growth inspection

11

E. WEBSITE PROMT – AUDIO AMPLIFIER ASSEMBLY
Indicate on the website if the audio amp needs replacement

NG
Replacement
Needed

OK
Replacement
not needed

12

2.

COMPONENT INSPECTION #2 – BACK-UP CAMERA ASSEMBLY
START ENGINE

1. START ENGINE

DEPRESS
BRAKE PEDAL

2. DEPRESS THE BRAKE PEDAL

SHIFT
THOUGH ALL
GEARS

3. WHILE HOLDING THE BRAKE, SHIFT INTO ALL
GEARS: PARK, REVERSE, AND NEUTRAL

OBSERVE BU
CAMERA
DISPLAY IN ALL
GEARS

4. OBSERVE BACKUP CAMERA DISPLAY IN EACH
GEAR

13

Does the backup camera
display only in REVERSE as
designed?

YES

NO
The back up camera displays
in non-reverse gears
such as DRIVE

OK

NG

The back up camera assembly does not need
replacement

Click NO in the website for back up camera replacement
(instructions below)

1. Click YES in the website for amp replacement
(instructions below). The back up camera
assembly needs to be replaced
BEFORE YOU REPLACE ANY COMPONENTS:
2. Proceed to the next page to continue inspecting the
rest of the components covered by the component
inspection, and perform the organic growth inspection

WEBSITE PROMT – BACK UP CAMERA ASSEMBLY
Indicate on the website if the backup camera assembly needs replacement

NG
Replacement
Needed

OK
Replacement
not needed

14

3.

COMPONENT INSPECTION #3 – LUGGAGE COMPARTMENT DOOR LOCK
ASSEMBLY
CONFIRM PROPER FUNCTION
PRESS LUGGAGE
LOCK BUTTON

1. Press the luggage lock button to actuate the luggage
compartment door lock assembly
2. Close the trunk and actuate the luggage compartment door
lock assembly two (2) more times to confirm proper
operation

Is the luggage compartment lock
assembly functioning properly?

YES

NO

OK

NG

The luggage compartment door lock assembly does
not need replacement

Click NO in the website for back up camera replacement
(instructions below)

1. Click YES in the website for amp replacement
(instructions below). The luggage compartment
lock assembly needs to be replaced

BEFORE YOU REPLACE ANY COMPONENTS:
2. Proceed to the next page to perform the organic
growth inspection before replacing any components.
You will replace components at a later step

WEBSITE PROMT – BACK UP CAMERA ASSEMBLY
Indicate on the website if the luggage compartment lock needs replacement

NG
Replacement
Needed

OK
Replacement
not needed

15

VII.

PERFORM ORGANIC GROWTH INSPECTION

1. INSPECT THE TRUNK AREA FOR SIGNS OF ORGANIC GROWTH CAUSED BY WATER
INTRUSION
2. YOU WILL NEED TO REMOVE ALL OF THE INTERIOR
TRUNK COMPONENTS, SHOWN TO THE LEFT, BY
FOLLOWING THE REMOVAL INSTRUCTIONS BELOW

3. REMOVE LUGGAGE COMPARTMENT FLOOR MAT

4. REMOVE SPARE WHEEL COVER TRAY LH
5. REMOVE SPARE WHEEL COVER TRAY RH

6. REMOVE DECK SIDE TRIM BOX LH

a) Disengage the 2 claws and open the cover

16

b) Remove the bolt and rope hook assembly

c) Disengage the clip
d) Disengage the 5 guides and remove the deck side trim box
LH

7. REMOVE DECK SIDE TRIM BOX RH

e) Disengage the 2 claws and open the cover

f) Remove the bolt and rope hook assembly

17

g) Disengage the clip
h) Disengage the 5 guides and remove the deck side trim box
RH

8. REMOVE FRONT LUGGAGE COMPARTMENT TRIM
COVER
i) Remove the 3 clips
j) Disengage the 2 fasteners to remove the front luggage
compartment trim cover

9. REMOVE THE SPARE TIRE FROM THE VEHICLE