Technical product information
DTC P263500 with symptom code -10061 - Noise from within the fuel tank
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley

Topic
Market
area
Brand

Transaction
2066591/1
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0001 - Engine electronics
0001 - Engine electronics
0011 - Engine Electronics 2
0011 - Engine Electronics 2

Event memory entry
Fault type
P263500: Fuel Pump "A" Low Flow/Performance
P263500: Fuel Pump "A" Low Flow/Performance
P263500: Fuel Pump "A" Low Flow/Performance
P263500: Fuel Pump "A" Low Flow/Performance

New customer code
Object of complaint

Complaint type Position

engine -> engine operation
functionality
engine -> operation, engine control functionality
engine -> fuel supply
functionality

Vehicle data
Bentayga W12 and Bentayga W12 Speed
Sales types
Type
4V14A9
4V14A9
4V14A9
4V14A9
4V14A9
4V14A9
4V14G9
4V14G9
4V14G9

MY
2017
2018
2019
2020
2021
2022
2020
2021
2022

Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*

Documents
Document name
master.xml

Gearbox code
*
*
*
*
*
*
*
*
*

Final drive code
*
*
*
*
*
*
*
*
*

Fault status
Intermittent
static
Intermittent
static

Technical product information
DTC P263500 with symptom code -10061 - Noise from within the fuel tank

Transaction No.: 2066591/1

Customer statement / workshop findings
Customer statement
•

Engine warning light illuminated within the DIP

And/or
•

Drive system fault warning within the DIP (Figure 1)

Figure 1
Workshop findings
•

DTC P263500 - Fuel Pump "A" Low Flow/Performance evident within diagnostic address 01 and/or 11 - With symptom code 10061

•

Noise from within the fuel tank (fuel pump) - Refer to the video on the Bentley hub referencing TPI 2066591/-

Technical background
Prior to conducting the instructions within this TPI, the retailer must check and confirm there are no other issues evident with the
vehicle for example:
•

Misfire related DTC’s

•

Low pressure fuel DTC’s other than DTC P263500

•

Damaged fuel hoses and pipes – Examine all hoses and pipes external of the fuel tank

•

Fuel leaks

Reference should also be made to other VIN applicable fuel pressure related TPI’s where relevant
IMPORTANT: Should any issues be found these should be rectified and the vehicle tested to confirm the actual issue/symptoms described
within the Customer statement section of this TPI are evident prior to carrying out the onward instructions

Production change
Not applicable

Measure
Prior to starting any work, the operative must adhere to all instructions within Elsa pro Rep.Gr 20 - Fuel system - Safety
precautions - Fuel system - Rules for cleanliness and Special Instructions for Fuel System Quick Connectors

IMPORTANT: The use of safety glasses is recommended for the duration of this procedure
1) Referring to Rep.Gr 27 - Connect a battery charger
•

The engine must be running and at operating temperature, Do Not switch off the engine until advised CAUTION: Ensure that suitable
exhaust extraction is used whilst the engine is running within the workshop

•

Using ODIS Carry out a full GFF of all control modules

•

Clear all applicable DTC’s

•

Select Engine control module 1

•

Select Guided functions - Read measured values

•

Referring to Figure 2 (Point A) - Navigate to Measured value IDE00186 Fuel low pressure, actual value

Figure 2
•

Select OK (Point B)

2) Referring to Figure 3 - Select Starting update
•

Switch off the engine and leave the ignition on

•

Monitor the pressure decay of the low pressure fuel system for 10 minutes

Figure 3
•

Should the pressure drop below 300 kPa after 10 minutes and the fuel tank fuel pump is noisy (as per the video on the Bentley hub) the
operative should replace the fuel pump as instructed within Rep.Gr 20 - Fuel pump, fuel level sensors, and jet pump (RH) - To remove and
fit

TIP: When ordering replacement parts please refer to the ETKA parts catalogue and TPI 2055235/-

IMPORTANT NOTE: In the event that the fuel pump is NOT noisy and the pressure drop is below 300 kPa after 10 minutes, the
operative should open a new DISS query or respond via the open query and await feedback before conducting any further work
Please also ensure that all applicable information, ODIS screenshots and/or photographs, videos are attached to the DISS query
including an up to date ODIS log

Warranty accounting instructions
Time to replace the fuel tank pump
Warranty type - 110 or 910
Damage Service Number 20 66
Damage Code
01 00
Labour
Labour Operation Code 20 66 19 50
Time
50 TU
Time to remove and refit the rear seats (4 seat)
Labour Operation Code 68 16 19 01
Time
190 TU
Time to remove and refit the rear seats (5 seat)
Labour Operation Code 72 48 20 05
Time
100 TU
Time to remove and refit the seat sill panel
Labour Operation Code 68 05 19 00
Time
20 TU
Time to remove and refit the boot side trim panel
Labour Operation Code 70 03 19 00
Time
40 TU
Self Diagnosis
Labour Operation Code 01 50 00 00
Time
Taken from the ODIS log (Must not exceed 30TU)

Parts information
Refer to the ETKA parts catalogue and TPI 2055235/-