NHTSA ID Number: 10210639
Manufacturer Communication Number: 37 12 72 2028985
TSB/Document Date: 2022-05-02
Summary
Customer may report transmission warning lamp illuminated in instrument cluster. Fault code P074100 Torque Converter Clutch Circuit Performance or Stuck Off is stored in TCM.
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TSB/Document ID: 37 12 72 2028985
Replacement Service Bulletin Number:
MFR Communication Date: 2012-11-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Technical Service Bulletin
37 Transmission warning message in cluster, P074100 stored in TCM
37 12 72 2028985/5 November 8, 2012. Supersedes Technical Service Bulletin Group 37 number 12-60 dated
July 30, 2012 for reasons listed below.
Model(s)
Year
A4, A5, A5
Cab
2011- 2012
Q5
2011- 2012
A8 A8L With
3.0L
2013
VIN Range
Vehicle-Specific Equipment
All
All with 0BK transmission
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised Service (Changed SVM code)
4
7/30/2012
Revised header data (Added model year 2013 A8)
3
7/6/2012
Revised Service (Added SVM table)
Revised Warranty
2
5/9/2012
Revised Service
1
3/16/2012
Original publication
Customer may report transmission warning lamp illuminated in instrument cluster.
Technical Background
Fault code P074100 Torque Converter Clutch Circuit Performance or Stuck Off is stored in TCM.
Production Solution
New software in the Transmission Control Module (J217) addresses the condition.
Page 1 of 4 plus attachment
© 2012 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating
instructions.
2. Update the Transmission control unit (J217) using the SVM action code as listed in the table below if
necessary.
Model
Engine and/or
Old Software
Old
New Software
New Software
SVM Action
Part Number
Software
Part Number
Version
Code
Version
A4, A5, A5
Cabriolet
A4, A5, A5
Cabriolet
(or higher)
2,0L with 8
Speed 0BK
8K0 927 158Q
All
8K0 927 158Q
1004
02A043
8K0 927 158S
All
8K0 927 158S
1006
02A043
8R0 927 158M
All
8R0 927 158M
1004
02A043
8R0 927 158T
All
8R0 927 158T
1008
02A041
1006
02A043
transmission
2,0L with 8
Speed 0BK
transmission
2,0L with 8
Audi
Q5
Speed 0BK
transmission
2,0L with 8
Audi
Q5
Speed 0BK
transmission
3.0L with 8
A8
speed 0BK
transmission
4H1 927 158
AR
All
4H1 927 158
AR
3. Clear adaptations and perform test drive adaptation through GFF for 2011 model year.
4. Clear adaptations and perform standstill adaptation for 2012 and 2013 model year only.
Page 2 of 4 plus attachment
© 2012 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Warranty
Claim Type:
Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.
Service Number:
3730
Damage Code:
0039
Labor Operations:
Update software of TCM
Perform Standstill adaptation.
(2012 and 2013 model year)
3735 2599
40 TU
3735 5799
60 TU
-OR-
Diagnostic Time:
Perform test drive adaptation (2011)
Included in GFF below
GFF to perform test drive adaptation.
0150 0000
Time stated on
diagnostic
(2011 model year only)
protocol (Max
100 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Technical diagnosis at dealer’ s discretion
(Refer to Section 2.2.1.2 and Audi
Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2028985/5
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Page 3 of 4 plus attachment
© 2012 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.
Page 4 of 4 plus attachment
© 2012 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
00 Software Version Management (SVM), operating instructions
00 12 32 2011732/9 February 7, 2012. Supersedes Technical Service Bulletin Group 00 number 10 – 02 dated
March 24, 2010 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All Audi![]()
2002 on
Not Applicable
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
9
-
Revised header data (Added model years)
Revised Technical Background
Revised Service (Added image)
8
3/24/2010
Revised Technical Background
Revised Service (Added Response Codes section)
7
5/13/2009
Revised Service (Step 6)
6
12/15/2008
Revised Service (Step 3 – added information concerning use of wireless
VAS 5054A transmitter head)
5
11/17/2008
Revised Title to include Repair Group
4
10/21/2008
Revised Service (Step 3 – added information concerning Windows power
savings settings)
This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management
(SVM) software update for any TSB or Update.
Troubleshooting information is included in the Additional Information section.
Please refer to the upcoming TSBs covering detailed aspects of SVM. They will be listed under group “99”.
Technical Background
SVM was developed with the main goal of ensuring each Audi
vehicle has the correct electronic control units with
the correct software versions installed when it leaves the dealership repair facility.
© 2012 Audi
of America, Inc.
Page 1 of 10
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
SVM is a feature of GFF that has a subset of
functions or components as seen in Figure 1. These
functions are explained below. A VAS 5051B, VAS
5052A, or VAS 6150(A/B/C) diagnostic tool is
required to read out the vehicle control unit data and
send it to the SVM server (also called an “SVM
communication”).
Figure 1. Subset of SVM functions
1. SVM – Specified/actual comparison
Goal: This function is designed to ensure all electronic control units installed in the vehicle have the correct
part numbers, software versions, coding and parameterization. It will not suggest a control unit software
update. During this SVM communication, the part numbers and software versions of the actual control units
installed in the vehicle will be sent to the SVM servers. This “actual” data is then compared to the “specified”
data in the SVM database for a particular vehicle. The specified data stored on the SVM servers is also
referred to as the vehicle “reference”.
What an SVM Spec/Actual can do:
• Document any changes to an electronic control unit’s hardware/software part numbers, hardware/software
versions, and provide feedback to the user if these changes are accepted or rejected.
• When new parts are installed, it will also calculate coding changes or parameterization changes. If a
“hardware replacement suggestion” is given, then a conflict exists with the vehicle reference for that
control unit (i.e. SVM expects a different part number or software version for the control unit in question).
1
• As a rule, SVM will not allow a control unit with the same part number as the original part to be installed if
the new part contains an older software revision. In this situation, SVM will return a hardware change
2
suggestion . In these special cases a new vehicle reference must be manually set by an Audi
Product
Support Engineer. Please contact the Technical Assistance Center Helpline if you suspect this is the
case.
2. SVM - Direct Input: SVM code for problem related update
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