SUBJECT:

DRIVER'S SIDE WINDOW SWITCH
INOPERATIVE

No:

TSB-22-42A-001
March 2022

DATE:
MODEL:

See Below

CIRCULATE TO:

[ ] GENERAL MANAGER

[ X ] PARTS MANAGER

[ X ] TECHNICIAN

[ X ] SERVICE ADVISOR

[ X ] SERVICE MANAGER

[ ] WARRANTY PROCESSOR

[ X ] SALES MANAGER

PURPOSE
The Driver's Side Window Switch may become inoperative during certain conditions when
using the one touch function to open/close the window.
The power window automatic one touch open/close function may become inoperative due
to the following conditions:
•
•
•
•

The automatic open/close switch is used repeatedly
The passenger or rear window switch is abruptly operated in the reverse direction
The window switch is stopped before fully opening or closing
The switch to open is used when the window is already open

AFFECTED VEHICLES
All 2019-2020 and certain Eclipse Cross built before June 7, 2021
All 2019-2020 Outlander
All 2019-2020 and certain Outlander PHEV built before April 2, 2021

PROCEDURE
Software inside the driver's side switch has been changed to prevent the automatic one
touch open/close function from becoming inoperative.
On customer complaint basis for affected vehicles:
• If the automatic one touch open/close function is found to be inoperative, replace
the switch with a new countermeasure part
• If the window does not function at all, refer to the Service Manual

Copyright 2022, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
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PROCEDURE (Continued):
For removal and installation of driver's side switch refer to the Service Manual -> Group 52A ->
Interior -> Trims and Group 4A -> Body -> Door
1. Write down ALL electrical device settings such as A/C, radio and MID settings. The
settings should be restored after the repair is completed.
2. Before servicing, turn ignition switch OFF, disconnect main battery negative terminal and
wait for 3 minutes or more.
3. Be careful not to damage the front door inside handle cover and trim cap. Special tool
MB990784 may be used to aid in removal of components.
4. Remove the three screws.

5. When removing the door panel, use extra caution with the top left clip (see image below) as it will
easily break.

6. Gently pull the front door trim assembly to the inside of the vehicle to remove it and disconnect
wire connectors.

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7. Replace old SWITCH, P/W MAIN with a new one.

8. After reassembling the door trim and components, reconnect battery and restore all

presets or A/C, radio and MID settings. Operate window switch to the fully closed and fully
open positions of the window to program and verify repair.

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PARTS

WARRANTY
This bulletin is supplied as technical information only and is not an authorization to repair. If
an affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the information below.
OPERATION

CAUSE
CODE

NATURE
CODE

OP CODE

990

59Z

428201EL

Replace the driver's side switch

TIME
ALLOWANCE
0.4 H Outlander/
Outlander PHEV
0.5 H Eclipse Cross

Warranty Coverage: 5/60 Basic Coverage (Canada: 5/100)

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