Customer Notification
DEPARTMENT OF COMPLIANCE

VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218

Customer Notification: 51-1493

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Integrity

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Safety

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Quality

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Customer Service
March 2022

This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
Forest River is alerting you to a Mercedes Benz USA recall 21V131 involving certain 2022 Forester, Sunseeker, Dynamax
Isata, Coachmen Prism Class C and Coachmen Prism Class B Recreational Vehicles. Please see the information below,
which describes the issue and provides you with details on the steps you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that the torsion
bar on certain Sprinter vehicles from platform 907 (VS30) was not bolted to the torsion bar linkage in accordance with
design specifications during front axle assembly by the component supplier. The shim on the torsion bar was incorrectly
installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar.
Due to the incorrect assembly, the torsion bar may not meet operational strength requirements. Settling effects may occur
between the journal flange and the torsion bar. These effects reduce the bolt preload at the connection, which increases
fatigue on the journal and could lead to a fatigue fracture of the journal, increasing the risk of a crash.
OWNERS AND DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.

Sincerely,
Forest River
Office of Corporate Compliance

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News Channel Update | Vans Customer Service and Parts
TO: Mercedes-Benz Principals, General Managers,
FROM: Anthony Washington, Department
Sales Managers, Service Managers, Parts
Manager, Regulations and Certifications
Managers
Re: Initial Recall Campaign Notification
Model 907 (Sprinter)
Model Years 2021
Replace Torsion Bar Linkage

DATE: March, 2022

IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above

Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328

770.705.0600

News Channel Update | Vans Customer Service and Parts
Campaign No. :
2022030013p

Campaign Desc. :

Replace Torsion Bar Linkage

PDGVADREH

This is to notify you of an initial Recall Campaign to replace the torsion bar linkage on approximately 2,153 MY21 Mercedes-Benz
Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from
customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.

Background
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz Sprinter vans, has determined that the
torsion bar on certain Sprinter vehicles was not bolted to the torsion bar linkage by the component
supplier during front axle assembly in accordance with design specifications. The shim on the torsion bar
was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the
torsion bar. Due to the incorrect assembly, the torsion bar may not meet operational strength
requirements. Settling effects may occur between the journal flange and the torsion bar. These effects
might reduce the bolt preload at the connection, which could increase fatigue on the journal and lead to a
fatigue fracture of the journal, which could increase the risk of a crash.

Issue

MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz dealer will correct the position of

What We’re Doing the shim and replace the torsion bar linkage.
Parts are not yet available.

Parts

Vehicles Affected
Vehicle Model Year(s) Model Year 2021
Vehicle Model

Sprinter VS30, Platform 907
Vehicle Populations

Total Recall
2,153
Population
Dealer
Inventory
24
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory
covered by this notification until the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this
notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline

An owner notification letter to be mailed in April, 2022.

AOMS/SOMS

AOMs – This recall may generate questions from your dealers. Please forward this
notice to your dealers ASAP.

Rental Fleet Partners

This recall may affect vehicles in your fleet. Please contact your respective MBUSA
fleet representative for further information and next steps. For repairs, please
contact your preferred MBUSA dealer.

While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and
customer satisfaction.

Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328

770.705.0600