Technical Service Bulletin
92 Repairing corrugated hose for windshield washer system
92 22 28 2065963/1 February 8, 2022.
Model(s)

Year

© 2022 Audi of America, Inc.

VIN Range

Vehicle-Specific Equipment

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of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
A3
Cabriolet,
RS 5, RS 5
sportback,
and e-tron
quattro

2019

All

Not Applicable

A3, S3, and
RS 3

2019 – 2020

All

Not Applicable

A8

2019 – 2021

All

Not Applicable

A4, A4
allroad, S4,
A5, A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
S5
Sportback,
A6, A7, Q3,
Q5, SQ5,
Q7, Q8, TT,
TTS, TT
RS, and TT
Roadster

2019 – 2022

All

Not Applicable

S8

2020

All

Not Applicable

A6 allroad,
S6, S7, etron
Sportback
quattro, Q5
2020 – 2022
e quattro,
SQ7, SQ8,
RS Q8, R8
V10, and R8
V10 Spyder

All

Not Applicable

RS 5, RS 5
Sportback,
RS 6 Avant,
A7 e
quattro, RS
7, e-tron
quattro, Q5
Sportback,
SQ5
Sportback

2021 – 2022

All

Not Applicable

A3, S3, etron GT,
and RS etron GT

2022

All

Not Applicable

© 2022 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
Condition
Customer states:
The customer may describe one or more of the following symptoms:
• When the windshield washer system is operating the wash pressure is diminished.
• The carpeting inside the cabin is wet.
• There is an odor of windshield washer solvent inside the cabin.
• Various malfunctions relating to the electrical system are experienced.

Technical Background
A windshield washer solvent leak has developed in
the corrugated windshield washer hose inside the
cabin, specifically the hose that is wrapped among
the wiring harness bundle. See figures 1 and 2 for
examples of the damage.

Figure 1. Rupture in corrugated windshield washer hose
accompanied by a wiring abrasion.

© 2022 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin

Figure 2. Ruptured corrugated windshield washer hose.

Production Solution
This investigation is ongoing.

Service
1. Before repair, additional information is required. Please take photos clearly showing the damage (at a
distance and close-up) and post them to DocIt. After this documentation is posted remove a section of the
corrugated washer hose that contains the damage 50 mm to each side of the damage. The removed section
will then be 100 mm and contain the damaged area. This section will be requested for return to the WPRC to
assist us in gathering additional information for the investigation.

© 2022 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
2. Elsa describes the repair procedure for ruptured corrugated windshield washer hoses using the following
navigation path:
Electrical System >> Electrical Equipment General Information >> 92 Windshield Wiper/Washer System >>
Washer Fluid Hoses >> Corrugated Hose Washer Fluid Line, Repairing
3. The repair components can be found in ETKA
using the VIN of the vehicle being
serviced. Figure 3 shows the typical illustration
found in ETKA.

Figure 3. ETKA illustration of windshield washer hose repair
components.
4. Make all necessary repairs including any wiring damage. Package the removed washer hose section and
retain for WPRC request for return.

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles
• G10 for CPO Vehicles – Verify Owner

© 2022 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:

9254

Damage Code:

0050

Labor Operations:

Windshield washer system hose repair (after

9254 4100

access gained to damage site.)

See SRT with
associated
operations

Diagnostic Time:

GFF – Checking and clearing fault codes

0150 0000

included in existing labor operations

Time stated on
the diagnostic
protocol (Max 10
TU)

Claim Comment:

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB 2065963/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures

Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

Use the appropriate convoluted tubing material, coupling pieces and shrink fit sleeves specified in ETKA using
the VIN of the vehicle being serviced.

© 2022 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
See ETKA

0.01

Convoluted tubing
See ETKA

1.0

Male coupling piece
See ETKA

1.0

Female coupling piece

© 2022 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
See ETKA

0.2

Shrink fit sleeves

Tool Number

Tool Description

VAS1978/14A

Hot Air Blower
-or-

© 2022 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.

Technical Service Bulletin
VAS1978B

Wiring Harness Repair Set with Hot Air Blower
VAS6228A (or equivalent)

Hose Cutting Pliers

Additional Information
All parts and service references provided in this TSB (2065963) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

© 2022 Audi of America, Inc.

Page 9 of 9

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.