NHTSA ID Number: 10206514
Manufacturer Communication Number: T-SB-0102-21
TSB/Document Date: 2022-01-18
Summary
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota
. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures that apply specifically to 2022 model year C-HR vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2022 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
E
A
Type A
B
Type B
C
Type C
D
Type D
E
Type E
F
Type F
1
Emergency Towing Eyelet
© 2021 Toyota Motor Sales, USA
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T-SB-0102-21
December 14, 2021
Page 8 of 13
2022 C-HR Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal and Hole Cover Installation (continued)
3. Install the front and rear emergency towing
eyelet hole covers, which are stored in the
glove compartment, onto the front and
rear bumpers.
Figure 4.
1
z
3
A. Insert the arrow-shaped part of the
emergency towing eyelet hole cover “A”
into the eyelet hole “B” as shown.
z
B
z
A
B. Install the front emergency towing eyelet
hole cover to the hole of the
front bumper.
z
NOTE
Make sure the front emergency towing
eyelet cover is installed in the front and
the rear emergency towing eyelet cover
is installed in the rear.
2
z
4
z
B
z
A
z
1
Front
2
Rear
3
Front Emergency Towing Eyelet Hole Cover
4
Rear Emergency Towing Eyelet Hole Cover
A
Arrow-shaped Part
B
Eyelet Hole
© 2021 Toyota Motor Sales, USA
T-SB-0102-21
December 14, 2021
Page 9 of 13
2022 C-HR Pre-Delivery Service (PDS)
Front Wheel Opening Extension Pad Installation
The front wheel opening extension pad set (right and left front wheel opening extension pads
and 10 self-tapping screws) is loaded in the luggage compartment at the assembly plant to avoid
damage in transit. Install the front wheel opening extension pads to the vehicle before delivery to
the stomer according to the procedure below.
NOTE
Use the same procedure for the left-hand side and the right-hand side.
The procedure below is for the left-hand side.
There is a distinguishable mark on each pad.
1. Place the left front wheel opening
extension pad on the installation position
and tighten the five self-tapping screws.
Figure 5.
1
1
2. Repeat the procedure for the
right-hand side.
© 2021 Toyota Motor Sales, USA
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T-SB-0102-21
December 14, 2021
Page 10 of 13
2022 C-HR Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate bracket and two self-tapping screws are stored in the luggage
compartment. Follow this procedure to install the front license plate bracket and front license
plate in states where it is required by law.
1. Align holes “A” of the mounting bracket
with the dimples on the front bumper cover
and mark the location of holes “B” on the
bumper cover.
Figure 6.
A
A
z
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NOTE
Holes “A” are used for installation of the
mounting bracket to the bumper cover.
Holes “B” are used for the installation of
the front license plate to the
mounting bracket.
B
z
2
1
z
2. Drill two relief holes with a diameter of
11 mm (0.43 in.) at the hole “B” marks on
the front bumper cover to prevent the
license plate retaining bolt end from
contacting the bumper cover.
3
z
NOTICE
1
Mounting Bracket
Do NOT pre-drill holes into the dimples
of the front bumper.
Do NOT overtighten the
self-tapping screws.
2
Mark and Drill Hole
3
Dimple
© 2021 Toyota Motor Sales, USA
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T-SB-0102-21
December 14, 2021
Page 11 of 13
2022 C-HR Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
3. Install the mounting bracket to the front
bumper cover by attaching the two selftapping screws into the dimples.
Figure 7.
1
2
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3
4. Install the front license plate to the
mounting bracket at holes “B” using two
noncorroding bolts with the
following dimensions:
3
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1
2
3
Front License Plate
Figure 8.
Length: 15.0 mm (0.59 in.)
2
Diameter: 6.0 mm (0.24 in.)
1
1
Length
2
Diameter
© 2021 Toyota Motor Sales, USA
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T-SB-0102-21
December 14, 2021
Page 12 of 13
2022 C-HR Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs
1. Confirm the number of plugs in the glove box. If two plugs are present, perform
substep 2A ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install the plugs according to the instructions below by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear side member hole or rocker inner hole as shown.
B. Install two plugs in the torque box hole or rocker inner hole as shown.
Figure 9.
1
2
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6
3
z
5
z
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6
1
Front Side
2
Rear Side
3
Torque Box Hole or Rocker Inner Hole
4
Rear Side Member Hole or Rocker Inner Hole
5
Rocker Inner
6
Install Plug Here (if Applicable)
z
4
z
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NOTICE
The installation of these plugs is required to prevent rust.
These plugs are stored in the glove box.
The number of plugs may vary according to production locations in the same
vehicle model.
© 2021 Toyota Motor Sales, USA
T-SB-0102-21
December 14, 2021
2022 C-HR Pre-Delivery Service (PDS)
Entune™ 3.0 App Suite Connect Initialization/Update
Refer to T-SB-0039-20 Entune™ 3.0 App Suite Connect to initialize/update the
Entune™ 3.0 App Suite Connect.
© 2021 Toyota Motor Sales, USA
Page 13 of 13
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- 【Car Stereo Double Din Inputs】- USB /SD/AUX input. car...
- 【Standard Double Din Stereo with Backup Camera】- Parking...
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TSB/Document ID: T-SB-0102-21
Replacement Service Bulletin Number:
MFR Communication Date: 2021-12-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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