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NHTSA ID Number: 10206386

Manufacturer Communication Number: NTB21-115

TSB/Document Date: 2022-01-08


Summary

FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable.


HINT:
In the next steps, the reprogramming process will begin when Submit is selected.
33.

34.

Enter your Username and Password.

The CONSULT PC must be connected to the internet via cable or Wi-Fi.

If you do not know your username and password, contact your service manager.

Select Submit.

Figure 18
35.

Wait for both progress bars to complete.

Figure 19
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NTB21-115

When the screen in Figure 20 displays, the reprogramming is complete.

If the screen in Figure 20 does not display (indicating that reprogramming did not
complete), refer to ICC/ADAS 2 Recovery on the next page.

36.

Disconnect the battery maintainer or smart charger from the vehicle.

37.

Select Next.

Figure 20

HINT:
Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Continue with the reprogramming procedure on
page 18.

16/27

NTB21-115

ICC/ADAS Recovery
Do not disconnect the VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays, as shown in
Figure 21:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices are OFF.

All electrical loads are OFF.

Select retry and follow the on
screen instructions.

“Retry” may not go through on first
attempt and can be selected more
than once.

EXAMPLE

Figure 21

If reprogramming does not complete and the “X” icon displays as shown in
Figure 22:

Check battery voltage
(12.0 - 15.5 V).

CONSULT PC A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All CONSULT PC VI cables are
securely connected.

All C-III plus updates are installed.

Select Home, and restart the
reprogram procedure from the
beginning.

EXAMPLE

Figure 22

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NTB21-115

38.

Erase All DTCs as follows:
A. Turn the ignition OFF.
B. Turn the ignition ON.

ON

Turn ignition ON > OFF > ON

Figure 23

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NTB21-115

HINT:
When the entire reprogramming process is complete, the screen in Figure 24 will display.
39.

Verify the before and after part numbers are different.

40.

Print a copy of the screen below (Figure 24) and attach it to the repair order for
warranty documentation.

HINT:
If you cannot print the screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

41.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved
and printed at a later time.

Select Confirm.

284P1- XXXXX
284P1- XXXXX

xxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx
ICC/ADAS 2

xxxxxxxxxxxxxxxxxx

Figure 24

42.

Select Home (screen not shown).

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NTB21-115

43.

Select Re/programming, Configuration.

Figure 25

44.

Read the precautions on the C-III plus screen, check the box for Confirmed
Instructions, then select Next.

Figure 26

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NTB21-115

45.

Select Automatic Selection(VIN).

Example

Figure 27

46.

Make sure VIN or Chassis # matches the vehicle’s VIN.

47.

If the correct VIN is displayed, select Confirm.

XXXXXXXXXXX XXXXXX
XXXXXXXXXXX XXXXXX
XXXXXXXXXXX XXXXXX

Figure 28

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NTB21-115

48.

Select Confirm.

XXXXXXXXXXX XXXXXX

Figure 29
49.

Select ICC/ADAS 2.

Figure 30

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NTB21-115

50.

Select After ECU Replacement under VEHICLE CONFIGURATION.

Figure 31

51.

Select Manual selection.

Figure 32

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NTB21-115

52.

Select the applicable Type ID.

53.

Refer to the EPC to determine the applicable Type ID.

Select Next.

ICC/ADAS 2

284P4 - XXXXX
284P4 - XXXXX
284P4 - XXXXX
284P4 - XXXXX
284P4 - XXXXX

Figure 33
54.

Select OK.

ICC/ADAS 2

284P4 - XXXXX

Figure 34

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NTB21-115

55.

Select End.

ICC/ADAS 2

284P4 - XXXXX

Figure 35

56.

Select Home (screen not shown).

57.

Select Diagnosis (All Systems).

Figure 36

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NTB21-115

58.

Select ERASE.

Figure 37

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NTB21-115

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Perform Software Check ICC/ADAS 2
(1)
RX0NAA
ZE
32
0.3
(1) Refer to the electronic parts catalog and use the Warning Speaker Controller ASSY
(284P1-*****) part number as the Primary Failed Part (PFP).

OR
DESCRIPTION

(1)

PFP

OP CODE

SYM

DIA

FRT

Perform Software Check & Update
(1)
RX0PAA
ZE
32
1.0
ICC/ASAD2
Refer to the electronic parts catalog and use the Warning Speaker Controller ASSY
(284P1-*****) part number as the Primary Failed Part (PFP).

NOTE:
FRT allows adequate time to access DTC codes. No other diagnostic procedures
subsequently required. Do NOT claim any Diagnostic Op Codes with this claim.

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
December 17, 2021

NTB21-115

DESCRIPTION
Original bulletin published

27/27

NTB21-115

12

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TSB/Document ID: NTB21-115

Replacement Service Bulletin Number:

MFR Communication Date: 2021-12-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FORWARD COLLISION AVOIDANCE

MFR Component System:

MFR Component Subsystem:


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