NHTSA ID Number: 10206386
Manufacturer Communication Number: NTB21-115
TSB/Document Date: 2022-01-08
Summary
FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable.
HINT:
In the next steps, the reprogramming process will begin when Submit is selected.
33.
34.
Enter your Username and Password.
The CONSULT PC must be connected to the internet via cable or Wi-Fi.
If you do not know your username and password, contact your service manager.
Select Submit.
Figure 18
35.
Wait for both progress bars to complete.
Figure 19
15/27
NTB21-115
When the screen in Figure 20 displays, the reprogramming is complete.
If the screen in Figure 20 does not display (indicating that reprogramming did not
complete), refer to ICC/ADAS 2 Recovery on the next page.
36.
Disconnect the battery maintainer or smart charger from the vehicle.
37.
Select Next.
Figure 20
HINT:
Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Continue with the reprogramming procedure on
page 18.
16/27
NTB21-115
ICC/ADAS Recovery
Do not disconnect the VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays, as shown in
Figure 21:
Check battery voltage
(12.0 - 15.5 V).
Ignition is ON, engine OFF.
External Bluetooth® devices are OFF.
All electrical loads are OFF.
Select retry and follow the on
screen instructions.
“Retry” may not go through on first
attempt and can be selected more
than once.
EXAMPLE
Figure 21
If reprogramming does not complete and the “X” icon displays as shown in
Figure 22:
Check battery voltage
(12.0 - 15.5 V).
CONSULT PC A/C adapter is
plugged in.
Ignition is ON, engine OFF.
Transmission is in Park.
All CONSULT PC VI cables are
securely connected.
All C-III plus updates are installed.
Select Home, and restart the
reprogram procedure from the
beginning.
EXAMPLE
Figure 22
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NTB21-115
38.
Erase All DTCs as follows:
A. Turn the ignition OFF.
B. Turn the ignition ON.
ON
Turn ignition ON > OFF > ON
Figure 23
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NTB21-115
HINT:
When the entire reprogramming process is complete, the screen in Figure 24 will display.
39.
Verify the before and after part numbers are different.
40.
Print a copy of the screen below (Figure 24) and attach it to the repair order for
warranty documentation.
HINT:
If you cannot print the screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.
41.
A copy of the screen is now saved in the CONSULT PC. It can be retrieved
and printed at a later time.
Select Confirm.
284P1- XXXXX
284P1- XXXXX
xxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxxx
ICC/ADAS 2
xxxxxxxxxxxxxxxxxx
Figure 24
42.
Select Home (screen not shown).
19/27
NTB21-115
43.
Select Re/programming, Configuration.
Figure 25
44.
Read the precautions on the C-III plus screen, check the box for Confirmed
Instructions, then select Next.
Figure 26
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NTB21-115
45.
Select Automatic Selection(VIN).
Example
Figure 27
46.
Make sure VIN or Chassis # matches the vehicle’s VIN.
47.
If the correct VIN is displayed, select Confirm.
XXXXXXXXXXX XXXXXX
XXXXXXXXXXX XXXXXX
XXXXXXXXXXX XXXXXX
Figure 28
21/27
NTB21-115
48.
Select Confirm.
XXXXXXXXXXX XXXXXX
Figure 29
49.
Select ICC/ADAS 2.
Figure 30
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NTB21-115
50.
Select After ECU Replacement under VEHICLE CONFIGURATION.
Figure 31
51.
Select Manual selection.
Figure 32
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NTB21-115
52.
Select the applicable Type ID.
53.
Refer to the EPC to determine the applicable Type ID.
Select Next.
ICC/ADAS 2
284P4 - XXXXX
284P4 - XXXXX
284P4 - XXXXX
284P4 - XXXXX
284P4 - XXXXX
Figure 33
54.
Select OK.
ICC/ADAS 2
284P4 - XXXXX
Figure 34
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NTB21-115
55.
Select End.
ICC/ADAS 2
284P4 - XXXXX
Figure 35
56.
Select Home (screen not shown).
57.
Select Diagnosis (All Systems).
Figure 36
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NTB21-115
58.
Select ERASE.
Figure 37
26/27
NTB21-115
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Perform Software Check ICC/ADAS 2
(1)
RX0NAA
ZE
32
0.3
(1) Refer to the electronic parts catalog and use the Warning Speaker Controller ASSY
(284P1-*****) part number as the Primary Failed Part (PFP).
OR
DESCRIPTION
(1)
PFP
OP CODE
SYM
DIA
FRT
Perform Software Check & Update
(1)
RX0PAA
ZE
32
1.0
ICC/ASAD2
Refer to the electronic parts catalog and use the Warning Speaker Controller ASSY
(284P1-*****) part number as the Primary Failed Part (PFP).
NOTE:
FRT allows adequate time to access DTC codes. No other diagnostic procedures
subsequently required. Do NOT claim any Diagnostic Op Codes with this claim.
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
December 17, 2021
NTB21-115
DESCRIPTION
Original bulletin published
27/27
NTB21-115
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TSB/Document ID: NTB21-115
Replacement Service Bulletin Number:
MFR Communication Date: 2021-12-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FORWARD COLLISION AVOIDANCE
MFR Component System:
MFR Component Subsystem:
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