Classification:

Reference:

AT19-015B

Date:

NTB19-116B

November 30, 2021

MIL ON WITH DTC P0742 STORED IN THE TCM
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2020 Altima (L34) – PR25DD engine only
2020 Murano (Z52)
2020-2021 Rogue Sport (J11)

IF YOU CONFIRM
The MIL is ON and only DTC P0742 (TORQUE CONVERTER) is stored in the TCM.
OR
The MIL is ON and only DTC P0742 (TORQUE CONVERTER) and DTC P187E (T/M
SYSTEM MALFUNCTION) are stored in the TCM.
NOTE:


If any DTCs other than P0742 or P187E are stored in the TCM, this bulletin does not
apply. Refer to the ESM for diagnostic information.



If the customer reports an engine stall concern, this bulletin does not apply. Refer to
the ESM for diagnostic information.

ACTION
1.

Confirm the current TCM part number.

2.

Reprogram the TCM, if applicable.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
Using C-III plus, confirm the current TCM part number and write it on the repair order.

1.

 If it matches one of the part numbers in Table 1, continue to step 2.
 If it does not match any of the part numbers in Table 1, this bulletin does not
apply. Go back to ASIST for further diagnostic and repair information.

Table 1
MODEL

YEAR

CURRENT TCM PART NUMBER: 31036 -

Altima

2020

6CE0A, 6CE0B, 6CE0C
6CE2A, 6CE2B, 6CE2C

Murano

2020

5NA0A, 9UH0A, 9UH0B

Rogue Sport

2020-2021

6MR0A, 6MT0A

Perform the following before starting the reprogramming procedure to prevent damage to
the control unit.







Connect the AC Adapter to the CONSULT PC.
Connect the CONSULT PC to the internet via Wi-Fi or a network cable.
Ensure ASIST on the CONSULT PC has been synchronized (updated) to the current
date and all C-III plus software updates (if any) have been installed.
Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range
of the CONSULT PC during reprogramming, the reprogramming may be interrupted.
Turn OFF all vehicle electrical loads.
Connect a battery maintainer or smart charger, set to reflash mode or a similar
setting, to ensure the battery voltage stays between 12.0 V and 15.5 V.

HINT: If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT-III plus (C-III plus) TCM Reprogramming" general procedure.

2.

Reprogram the TCM.

3.

After completing Erase All DTCs, print a copy of the C-III plus screen showing the
before and after part numbers of the control unit and attach it to the repair order.

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NTB19-116B

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:

(1)
(2)

DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram TCM
(1)
JE99AA
ZE
32
(2)
Reference the Electronic Parts Catalog and use the Transmission Control Module part
number (310F6-XXXXX) as the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE

DESCRIPTION

December 12, 2019

NTB19-116

Original bulletin published

June 17, 2020

NTB19-116a

APPLIED VEHICLES and Table 1 revised

November 30, 2021

NTB19-116B

APPLIED VEHICLES and Table 1 revised

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NTB19-116B