-

14MY

XMa
(ULEV/SULEV)

21101 2GK11QQKR

-

14MY

QF

21101 2GK06QQKR

21101 2GK08QQKR

11-13MY

Engine
Long
Block

Figure

21101 2GK07QQKR

Note: You may receive an engine with a part number ending in “QQK” when a part number
ending in “QQKR” was ordered. Both part numbers are interchangeable and acceptable
in the warranty claim.
Continued on page 23.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 16 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

Models

Part Name

Engine

Part Number

2.4L GDI

21111
2GK50QQK

2.0L T-GDI

21111
2GK60QQK

2.4L GDI

21111
2GK51QQK

2.0L T-GDI

21111
2GK52QQK

2.4L GDI and
2.0L T-GDI

21111 2GK70QQK

2.4L GDI

21111 2GK71QQK

2.0L T-GDI

21111 2GK72QQK

Drive Plate
Bolts

2.4L GDI and
2.0L T-GDI

23311 25050

Oil Cooler
Tube
Assembly
(replacement is
conditional,
refer to page 10)

2.4L GDI

25470 2G050QQK

2.0L T-GDI

25470 2G650QQK

2.0L-T GDI

39250 2G700

Figure

TF, SL, QF,
XMa

Service Kit I

UMa, QL, JF, JFa

TF, SL,
QF, XMa

Service Kit II
UMa, QL,
JF, JFa

All

All

N/A

Knock Sensor
2.4L GDI

39250 2G100

*Oil Cooler Tube assembly replacement is conditional, refer to page 10.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 17 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

WARRANTY CLAIM INFORMATION FOR:
PI1803 Y1, PI1803 Z1 AND PI180S (DIAGNOSIS ONLY CLAIMS):

 IMPORTANT
REFER TO WARRANTY BULLETIN 2020-27 (PI1803Y, Z OR 180S) FOR MODEL-SPECIFIC
LABOR OPERATIONS AND TIMES, AS WELL AS SPECIFIC CLAIM SUBMISSION
PROCEDURES. NOTE: SEE APPENDIX 1 & 2 ON PAGE 18 AND 21 FOR ADDITIONAL
TECHLINE PWA INFORMATION REQUIRED.
Flow Chart Symptom #A

Diagnostics

Repairs
ECU Upgrade

BCT Pass
PI1803Y
DTC P1326
(No TL PWA Required)

Engine R&R
BCT No Pass
BCT No BCT

Flow Chart Symptom #B

R&R Knock Sensor

Diagnostics

Engine R&R + ECU Software Update
TL PWA
Repairs
Inspection + Noise Check (N) (PI180S Claim)
Repairs under normal warranty coverage MAY apply.
Separate TL PWA case required

Check Oil + BCT Pass
or No BCT
PI1803Z
Engine Noise
(TL PWA Required)

Noise Check + TL PWA + Engine R&R
+ ECU Software Update
Check Oil + BCT
No Pass

Flow Chart Symptom #C

Diagnostics
Check Crank Rotation
(>94lb.ft)
Not Connecting Rod
Bearing Related

PI1803Z
Engine No Crank
(TL PWA Required)

Noise Check + TL PWA + Engine R&R

Crank Rotation (94lb.ft)
(Engine Seized)

Engine R&R with TL PWA
Engine R&R with TL PWA + ECU Software Update

Repairs
Inspection Only (PI180S Claim) – Repairs under
normal warranty coverage MAY apply – separate TL
PWA case required)
Engine R&R with TL PWA
Engine R&R + ECU Software Update with TL PWA
Engine R&R with TL PWA
Engine R&R + ECU Software Update with TL PWA

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 18 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

Appendix 1 (Techline Prior Work Authorization)
Scenario

Description

Flowchart A

DTC P1326 Stored

Flowchart B

Engine Noise

Flowchart C

Engine Seized
Bearing Clearance Test or
No Test

Action Required
TL PWA required for all dealers – Video of condition
Video requirement examples below are for illustration
purposes, individual requirements will vary based upon
the condition reported:
• Video should be continuous and show the VIN
(most convenient VIN plate) and pan to show the
engine condition.
• For engine seizures, attempt to turn over engine
with torque wrench in video and exceeding 94 lb.ft.
• For hole in engine block, show hole in video
• For severe engine noise demonstrate severity of the
noise without over accelerating (to RPM redline) the
engine in video

Note: Additional information may be requested by the Techline agent, including but not
limited to screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT)
results.
Oil Level Check: (Applies to all Flowcharts)
1. Measure and record oil dip stick level.
2.

Note oil dip stick reading on the RO.

3.

If no oil is showing on dipstick,
procced to Oil Level Measurement.

Oil Level Measurement: (Applies to all Flowcharts)
1. Remove oil filler cap, remove oil drain
plug and drain oil into the supplied
measuring container SST067BUCK
and check oil level.
2.

Record oil level reading.

3.

Take photo of the oil level using KDS.
Attach to Warranty Claim.
Note: Claim may be subject to
charge back if oil measurement
photo is not provided with claim
submission.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 19 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

Video Instructions for Seized Engine Inspection: (Flowchart C)
Prepare the vehicle prior to the video by removing the spark plugs and drive belt as well
as setting the torque wrench to 94 lb.ft.
1.
Start video showing the dash VIN tag.

2.

Show the removed spark plugs.

3.

Show the empty spark plug holes from
the engine.

4.

Show the removed drive belt and
attached torque wrench to crank bolt.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 20 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

5.

Show the engine being cranked and
torque specification exceeding 94
lb.ft. torque.

6.

Submit video with Techline PWA
case.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 21 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

Appendix 2 (Video Capture & Upload)
Note: Additional information required to open a Techline case including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
The Chrome™
browser should be used to access the Techline portal. Follow the steps
below to clear the default browser if it is other than Chrome™.
For KDS Tab 10.1 Tablets:
1. Select “Settings” from the App Screen.
2.

Select the “General” tab at the top.

3.

Select “Default Applications”.

4.

If “Internet” is the default browser, select
the CLEAR button.
If “Chrome” is the default browser, further
action is not required.

5.

When opening the Techline portal, select
“Chrome” and select Always”.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 22 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

For KDS Tab S2 Tablets:
1. Select “Settings” from the App Screen.
2.

Select “Applications”.

3.

Select “Default Applications”.

4.

Select “Browser app”.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 23 of 25
SUBJECT:

5.

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)
Ensure “Chrome” is selected.

Attaching Video to a Techline Case:
1.

Open K-Support in the device Chrome™
browser or select the “Techline” button on
KDS home page.
https://ksupport.kiausa.com

2.

Open your existing Techline case for the
vehicle requiring a video capture by
selecting the case number.

3.

Select “Attachment”.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 24 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

4.

Select “Add Files”.

5.

Select “Camcorder” and the video camera
will open.

6.

Start by recording the VIN. Ensure sun
glare is not reflecting off windows or other
objects.
Without stopping the recording, capture
the area of the vehicle displaying the
issue. i.e.;
•

Engine Noise – record the engine.

•

Hole In Block – record the side of the
engine with the damage.

•

Seized Engine – record a technician
trying to turn the engine over with a
torque wrench.

 NOTICE
NOTE: Ensure the video size is set to “Limit to email”. Only record the VIN and
the engine exhibiting the concern. Any additional information will increase the size
of the video and make it difficult to upload or download.
7.

Stop the video when you captured what is
needed. Select “OK” to use this capture or
“RETRY” to capture the video again.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020

Page 25 of 25
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z)

8.

Ensure a description of the recording. For
example, engine knock or smoke from
exhaust.

9.

Select “Submit Case”.

10.

Select “Yes” when the confirmation
message below appears.
Note: Selecting anything other than
“Yes” will not save the video capture.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1803Y/Z (Rev 6) Multiple Models March 2020