11/15/21, 9:22 AM

12 12 21_SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME)

SIB 12 12 21
SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS
(DME)

2021-11-11

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.

MODEL
E-Series

Model Description

Production Date

G01
G20

X3 Sports Activity Vehicle
3 Series Sedan

G30

5 Series Sedan

From September 24, 2018 thru July 26, 2021
From July 17, 2018 thru November 3, 2021
From February 11, 2020 thru November 4,
2021

Affected
Engine
XB1G
XB1G
XB1G

SITUATION
Due to an unfavorable operating point primarily in the low-end torque range, the fuel vapor scavenging that
takes place in that range may result in incorrect detection of a mixture that is too rich. As a result, an
incorrect mixture adaptation value is stored.

CAUSE

A software error in the DME (Digital Motor Electronics).

CORRECTION
Program the vehicle using ISTA 4.32.2x or higher (released early November 2021)

PROCEDURE
Program the vehicle using ISTA 4.32.2x or higher.
Model
Target Integration level
G01
S15A-21-07-562 or higher
G30
Model
G20

Target Integration level
S18A-21-07-562 or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing
programming.
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.

CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one
time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the
required I-level or higher.
Please be sure to also perform any additional before and/or after work (including attaching labels)
as required by the open campaigns on the vehicle. Close any other open programming and

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12 12 21_SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME)

encoding Campaign repairs as outlined in the corresponding Service Information Bulletin.
As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing
the work package information below that applies.
Defect Code:

0012690500

Programming control units (DME)

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg
#1

Labor Operation Description (Plus work)

Labor Allowance

00 71 760

Programming and encoding the vehicle
control units (includes providing support
8 FRU
voltage for the vehicle electrical system and
performing a vehicle test)

00 71 761

Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to or
during this workshop visit (vehicle is
already at the specified Target integration
level or higher, no repair is necessary)

Or:

#2

1 FRU

Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed or claimed during this workshop visit)
Work Pkg

#3

Labor
Operation

Description (Main work)

Labor
Allowance

00 71 240

Programming and encoding the vehicle
control units (includes providing support
10 FRU
voltage for the vehicle electrical system and
performing a vehicle test)

00 71 241

Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to this
1 FRU
workshop visit (vehicle is already at the
specified Target integration level or higher,
no repair is necessary)

Or:

#4

Only one of the flat rate labor operation codes listed above can be used for claim
submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be
claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and the claim comments (For example: B12 12 21 WP 1), unless otherwise required by State law.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)

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12 12 21_SERVICE ACTION: PROGRAM THE DIGITAL MOTOR ELECTRONICS (DME)

This procedure automatically reprograms and encodes any vehicle control modules that do not have the
latest software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that
apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair
order and in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim this work with the Defect Code and labor operations (including diagnosis)
in AIR that apply.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department

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