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NHTSA ID Number: 10204097

Manufacturer Communication Number: No. 106-21-2

TSB/Document Date: 2021-12-07


Summary

Information for recall campaign AMB5: re-programing power electronics.


caused programming to be aborted.
If control unit programming is aborted a second
time, stop operational readiness for approx.
15 minutes (switch off ignition) and repeat the
procedure described here again.

 Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the
PIWIS Tester - section on "Fault finding"'.

Create new working log.
5.1

After programming has been performed, confirm with •F4“('Save') in the campaign menu
at the bottom.

5.2

Select •F10“ ('Logs').

5.3

Select the log type Working log.

5.4

Rename and store the working log you have just created with the designation of the
sequence carried out.

5.5

Mark the working log and use •F10“ ('Display').

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Technical Information

106/21 ENU

5.6

Select the Printer icon at the top right of the selection bar.

5.7

Select printer ('PDF').

5.8

Print the working log, saving it automatically to the Tester.

AMB5

9

Information
Special features of sequence 3:

The new software version of the additional instrument (stopwatch) and multifunction steering
wheel is only shown after restarting these components. This restart takes place in bus idle during
the concluding work.

6

Start control unit programming sequence 3.
For specific information on control unit programming in this sequence, see the table
below:
Required PIWIS Tester software version:

40.550.040 (or higher)

Type of control unit programming:

Control unit programming using the 'Campaign'
function in the Additional menu on the PIWIS
Tester by entering a programming code.

Programming code:

K4M3S

Programming sequence:

Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
Do not interrupt programming and coding.
A backup documentation process for the
re-programmed software versions starts as soon as
programming and coding is complete.

Programming time (approx.):

130 minutes

Software versions programmed during
this campaign:

Multifunction steering wheel

0091

Seat adjustment control unit,
front

0064

Additional instrument control
unit (stopwatch)

0015

Door control unit, front and rear

0390

Control unit for exterior
acoustics (eSound)

0100

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Control unit for interior
acoustics (iSound)

0290

Display and operator control unit
in rear center console

1170

Connect control unit

0236
or
0237
or
0238
or
0239

Following control unit programming, the software
version can be read out of the relevant control unit in
the 'Extended identifications' menu using the PIWIS
Tester.
Procedure in the event of abnormal
termination of control unit programming:


Procedure in the event of error messages
appearing during the programming
sequence:

Nov 29, 2021
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End and restore operational readiness (switch
ignition off and then on again).
Read out and erase the fault memory 
Workshop Manual '9X00IN Basic instructions
and procedure for control unit programming
using the PIWIS Tester'.
Repeat control unit programming by entering
the programming code again, whereby
extended logging must be started using the key
combination •Ctrl“ + •L“.
Extended logging records diagnostic software
data, particularly vehicle communication data,
which is required for analysing the issues that
caused programming to be aborted.
If control unit programming is aborted a second
time, end operational readiness for approx.
15 minutes (switch off ignition) and repeat the
procedure described here again.

 Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the
PIWIS Tester - section on "Fault finding"'.

AfterSales

Service

Technical Information
7

106/21 ENU

AMB5

9

Create new working log.

8

7.1

After programming has been performed, confirm with •F4“('Save') in the campaign menu
at the bottom.

7.2

Select •F10“ ('Logs').

7.3

Select the log type Working log.

7.4

Rename and store the working log you have just created with the designation of the
sequence carried out.

7.5

Mark the working log and use •F10“ ('Display').

7.6

Select the Printer icon at the top right of the selection bar.

7.7

Select printer ('PDF').

7.8

Print the working log, saving it automatically to the Tester.

Re-program the central computer (PCM) (sequence 4).
8.1

Open the armrest and remove the external device, e.g. iPod, USB storage medium, from the
USB interface if necessary.

NOTICE
Using the software on vehicles that are not assigned to this campaign:

Risk of damage to control unit

Use the listed software versions only for the vehicles assigned to the campaign.
8.2

Insert the USB storage medium with the software version specific to the respective region
for the PCM update into the USB interface.
Part No.

Designation
– Region

Vehicle assignment

9J1919360C

USB storage medium for PCM
update
– Europe
– ROW

I-no. ER1/ER2

9J1919360D

USB storage medium for PCM
update
– North America
– Mexico

I-no. ER3/ER4

9J1919360E

USB storage medium for PCM
update
– Japan
– China
– Korea
– Taiwan

I-no. ER5/ER6/ER7/ER8

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8.3

See Technical Information TI 101/20 if programming is aborted during central computer
(PCM) software updates  Technical Information '915200 Complaint - PCM update cannot
be performed/stops. Observe specified procedure (101/20)'.

8.4

Check whether guest account is selected in the central display (PCM) and Privacy mode is
activated (available in some countries).

8.5

Start the central computer (PCM) software update (sequence 4) using the PIWIS Tester.

8.6

Select the PCM central computer control unit in the control unit selection screen
('Overview' menu) and press •F12“ ('Next') to confirm your selection.

8.7

Once the PCM central computer control unit has been found and is displayed in the
'Overview', select the 'Maintenance/repairs' menu.

8.8

Select the 'Install software update' function
and press •F12“ ('Next') to perform the
software update  Installing PCM 6.0
software update.

8.9

Confirm the information that is displayed by
pressing •F12“ ('Next').

8.10

After meeting the preconditions, confirm
by ticking the 'Status' column. Then, press
•F12“ ('Next') to continue.

8.11

Enter the programming code K4M4S in
the relevant column  Entering PCM 6.0
programming code and press •F12“ ('Next')
to confirm  Entering PCM 6.0 programming
code.

8.12

Press •F8“ ('Start') to start.

8.13

After checking the software data, press
•F8“ ('Start') to start programming.

Installing PCM 6.0 software update

Entering PCM 6.0 programming code
Once the update has started, the PCM is
restarted in the Update menu and the individual components are then updated.
The update can take up to 60 minutes.
Read and follow the instructions displayed on the PIWIS Tester during the update. The PCM
is restarted several times. The PCM screen (central display) remains dark for a long
time.
8.14

Once the update is complete, an overview is displayed showing processes that have been
completed successfully marked with a tick in the Status box. Press •F12“ ('Next') to
confirm.
Software versions programmed during this sequence

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AfterSales

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Technical Information




106/21 ENU

AMB5

9

Central computer (PCM): 3397
Front display and operator control unit (central display): 0210
Loudspeaker booster: 0150 (Bose), 0090 (Burmester)
Passenger display: 0310
Operator control unit in front center console: 1250

Following control unit programming, the software version can be read out of the PCM central
computer control unit in the 'Extended identifications' menu using the PIWIS Tester.
8.15
9

Open the armrest and remove the USB storage medium from the USB interface.

Then, carry out concluding work (sequence 5).

Concluding work - Scope 1-3
WARNING
Electrically moved side windows and rear spoiler

Danger of limbs being trapped or severed

Risk of damage to components

Do not reach into the danger area.

Keep third parties away from the danger area.

Do not move components or tools into the danger area.
NOTICE

Movement of the rear wheels by activating the electric motor; vehicle driving off when the wheels are touching
the ground

Personal injury as a result of wheel or vehicle movement

Material damage to vehicle, drive or brake components

Raise the vehicle on a lifting platform until the drive wheels are free

Press the foot brake during adaptation

Cordon off the work area
NOTICE

Programming interrupted

Malfunctions in control unit

Risk of damage to control unit

AfterSales

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Route the line between the vehicle communication module (VCI) and diagnostic socket on the vehicle
without tension and make sure that the connector is inserted fully into the diagnostic socket.

Check that the rechargeable battery for the PIWIS Tester is charged sufficiently. Connect the PIWIS Tester
to the power supply unit if necessary.

Information
In the menu-guided procedure, check the 'Teach wheel IDs' menu item after confirming with •F12“ to
make sure that the function 'Teach 2nd wheel IDs without driving' is selected.
Then, select the function '2nd wheel IDs unknown' and continue the procedure according to menu
guidance.
Work Procedure: 1

2

Establish bus idle for at least 15 minutes.
1.1

123456...8

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TSB/Document ID: No. 106-21-2

Replacement Service Bulletin Number:

MFR Communication Date: 2021-11-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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