Loading...

NHTSA ID Number: 10204080

Manufacturer Communication Number: No. 109-21

TSB/Document Date: 2021-12-07


Summary

Information on a symptom-based workshop manual: clicking noises from around the front axle.


Symptom-based workshop manual

Service
109/21 ENU

4407

4

Noise Symptom – Clicking Noises from Around the Front Axle: Observe Specified
Procedure (SY 109/21)
Model Line:

911 (992)

Model Year:

As of 2020

Equipment:

Central wheel lock (M-no. 1PJ)

Concerns:

Front wheel mounting

Symptom:

The customer complains about clicking noises from around the front axle when turning the steering wheel
sharply or turning the vehicle while driving slowly.

Cause:

Micro-movements can occur between the contact surfaces of the wheel and brake disc while driving.
These micro-movements can mainly be caused by the following:


Reduced preload on the central wheel lock
Reduced friction coefficient between the surfaces
Geometrical discrepancies

This can cause the rim material to be removed and transferred to the brake disc.
The transferred material can fuse with the brake disc, causing a stick-slip effect. This results in the
clicking noises while turning the wheel.
Information
The stick-slip effect is the jerking motion that can occur while two solid bodies are sliding over each other.
This phenomenon occurs when a body is moved whose static friction is significantly higher than the
sliding friction.
Remedial
Action:

Check the front wheel mounting components as described below and carry out the required remedial
action, depending on the result of the check.
When checking the components, always follow the sequence described below:


Check central wheel lock. For instructions, see:  Technical Information 'Checking central wheel
lock'
Check contact surfaces of the rim, brake disc and wheel hub for friction loss. For instructions, see:
 Technical Information 'Reduced friction coefficient between the surfaces'
Check the rim, brake disc and wheel hub for geometrical discrepancies. For instructions, see: 
Technical Information 'Geometrical discrepancies'

AfterSales

Nov 24, 2021
Page 1 of 12

4

Service

Symptom-based workshop manual

ENU 109/21

4407

Information
The wheel design with central lock was originally developed for race track driving. It allows the wheels to
be changed quickly during a race. Today, the wheel and hub designs with central lock for road vehicles
are significantly different to those of pure racing cars. Given this, the following guidelines and precautionary measures must always be observed when removing or installing the wheels on a road vehicle with
central wheel lock.

The vehicle must be on a lifting platform and the wheels must be hanging freely (no contact with the
floor) while tightening the central lock nut. This ensures that the wheel is centered correctly on the
hub.

The parking brake must not be used to counter the rear wheels while tightening. The parking brake
mechanism does not tolerate the high forces while tightening the central wheel lock and can be
damaged. The damage may not be immediately apparent. This applies in particular to the motorized
electronic parking brake actuators.

Impact tools must never be used for loosening, removing or tightening the central wheel lock. The
nut and hub can be damaged and the damage may not be immediately apparent.

Only a calibrated, high-quality standard torque wrench with sufficient load capacity and levering
effect may be used for tightening the central wheel lock. The use of torque multipliers is not
approved for use on PorscheeBay logo vehicles.

The specified final tightening torque must be reached while turning the torque wrench with a smooth,
continuous motion.

The required lubricant must be applied to the contact surfaces of the central wheel lock and rim
in accordance with regulations. For more information, see:  Workshop Manual '440737 Disassembling and assembling central wheel lock'

If the central wheel lock, wheel hub or rim is new, the central wheel lock must be tightened to the
specified final tightening torque, loosened and then loosened and tightened again three more times.
This will eliminate any geometrical discrepancies.

Required parts and materials
Parts Info:

Parts required:
Part No.

Designation
– Location

Qty.

WHT008186

 Cylinder screw, M12 x 1.5 x 62
– fixed-calliper, front axle
– M-no. 1LR, 1LS

4 ea.

or
9A70075850

Nov 24, 2021
Page 2 of 12

 Cylinder screw, M12 x 1.5 x 95
– fixed-calliper, front axle
– M-no. 1LQ, 1LX

AfterSales

4 ea.

Symptom-based workshop manual
Materials:

Service
109/21 ENU

4407

4

Required materials (usually already available at the PorscheeBay logo dealer):
Part No.

Designation

Qty.

00004330508

 Mounting paste (100 gram/ 3.52 oz tube)

2 grams/ 0.07 oz

Required tools
Tools:








Straight-edge, e.g. 12-inch Starret 380
Feeler gauge, 0.05 mm
Brass brush
Microfiber cloth
Brake cleaner
9451 - Socket wrench
9794 - Assembly aid
9796 - Socket wrench

Preparatory work
Work Procedure: 1

Remove front wheels.  Workshop Manual '440519 Removing and installing wheel with central bolt'

Checking central wheel lock
Information
Reduced preload on the central wheel lock may be due to:

Reduced amount of grease on the cone of the central wheel lock or on the thread and external
diameter of the wheel hub

A damaged central wheel lock bolt

A damaged cone on the rim

Information
If one or more of the central bolts is damaged, it must be replaced. Make sure that the central bolt is sufficiently greased. For instructions, see:  Workshop Manual '440737 Disassembling and assembling
central wheel lock'
Work Procedure: 1

2

Disassemble central wheel lock.
For instructions, see:
 Workshop Manual '440737 Disassembling and assembling central wheel lock'
Check that the central wheel lock is coated with a sufficient amount of lubricant  Lubricating film
on central wheel lock and check for cracks, deformation  Example of damage and other signs of
damage. Damage can occur at the following points:

Thread of the wheel hub

AfterSales

Nov 24, 2021
Page 3 of 12

4

Service
4407

Symptom-based workshop manual

ENU 109/21



Thread of the central wheel lock
Cone of the rim
Cone of the central wheel lock

Lubricating film on central wheel lock

Nov 24, 2021
Page 4 of 12

AfterSales

Symptom-based workshop manual

Service
109/21 ENU

4407

4

Example of damage

Information
If using new parts, the procedure for tightening the wheel as described in the Workshop Manual 
Workshop Manual '440519 Removing and installing wheel with central bolt' must be carried out three
times.
Parts Info:

Parts required for one side of the vehicle if necessary:
Part No.

Designation
– Location

Qty.

992601119B

 Central lock, complete

1 ea.

or
PAF008814

O-ring
– Central wheel lock

1 ea.

or

AfterSales

Nov 24, 2021
Page 5 of 12

4

Service

Symptom-based workshop manual

ENU 109/21

4407

9P1601213

 Base
– central lock

1 ea.

or
9P1601213

 Cone ring for central lock
– central lock

1 ea.

or

12

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

If the PDF is very large, it may not load in the preview below.

Download PDF [1.94 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: No. 109-21

Replacement Service Bulletin Number:

MFR Communication Date: 2021-11-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: WHEELS

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Bestseller No. 1
iCarsoft E660 2026 Version 4 Systems OBD2 Scanner, ABS SRS Engine Transmission Car Code Reader with 6 Reset Service Clear Fault Codes Battery Test Diagnostic Scan Tools Lifetime Free Upgrade
  • 【Looking for More Professional Vehicle Scan Tool?】iCarsoft E660 2026 Upgrade Version OBD2 scan tool can do it all-reads and clears trouble codes on Engine system, ABS system, Transmission system and Airbag system, And with 6 reset function. It covers more than 59 vehicle makes from 1996-2023 models ( included most USA/ Asia / EU vehicle brand) with full OBDII. (As every car model has its-owned specific car system and ECUs, not all car models have full car ECUs which may prevent the scanner from performing all listed system diagnostics or reset services. Therefore, please email to us with car VIN and services required to do scanner's services for a compatibility check before purchasing.)
  • 【OE-Level 4 Systems OBD2 Scanner】iCarsoft E660 2026 Upgrade Version diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan Engine system. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
  • 【4 Systems Diagnosis for 10000+ Vehicles】 iCarsoft E660 2026 Upgrade Version adopts unique diagnostic software, works well for most PorscheeBay logo, Benz, BMWeBay logo, US FordeBay logo, Land RovereBay logo, JaguareBay logo, AudieBay logo, VWeBay logo, VolvoeBay logo, HondaeBay logo, NissaneBay logo, InfinitieBay logo, ToyotaeBay logo, LexuseBay logo, ScioneBay logo, IsuzueBay logo, HyundaieBay logo, KiaeBay logo, Daewoo, MazdaeBay logo, SprintereBay logo, MinieBay logo, Seat, Skoda, SAABeBay logo, EU FordeBay logo, Holden, AUS FordeBay logo, AcuraeBay logo, SubarueBay logo, MitsubishieBay logo, Dacia, Renault, FiateBay logo, GM, ChryslereBay logo, Citroen, Peugeot, Opel, Smart,SuzukieBay logo, Vauxhall, Alfa-Romeo, Lancia and etc.
  • 【6 Reset Services】iCarsoft E660 2026 Upgrade Version is a diagnostic tool that offers professional maintenance services, including Oil Reset, EPB, BMS, ETC, SAS, TPMS Reset. It can help you easily reset oil change indicators, recalibrate steering angle sensors, relearn replaced electric parking brake and so on. For optimal vehicle performance and maintenance convenience. (Tips: Please update the softwareafter receiving the product to obtain new service functions)
  • 【118+ Real Time Record & Live Graph View】iCarsoft E660 2026 Upgrade Version can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. 15 languages: English, German, Dutch, Spanish, French and so on. We promise to offer Lifetime updates (Lifetime free Update via PC), and confidence in products. We also provide 1 year warranty + extra lifetime hardware free repair if you need it in the future. We prioritize user experience & strive to meet your expectations. Please do feel free to reach out to us if you have any question or problem about the usage.
Bestseller No. 2
iCarsoft Bidirectional Scan Tool, CR Max OBD2 Diagnostic Scanner for All Vehicles, Full System 49 Resets+46 Extra Services, 40000+Active Tests,ECU Coding, Battery Registration, Oil Reset/ABS,CAN FD
  • WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMWeBay logo/ AudieBay logo/ VWeBay logo/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician.
  • NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
  • 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage BatteryeBay logo, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has)
  • REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
  • ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMWeBay logo/MINIeBay logo/RollsRoyce / AudieBay logo/VWeBay logo/Seat/Skoda/BentleyeBay logo/BugattieBay logo/LamborghinieBay logo, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU
Bestseller No. 3
iCarsoft CR Pro+ All System Diagnostic Bidirectional Scan Tool for All Cars, 49 Resets+46 Extra Services+Active Test OBD2 Scanner+ECU Coding for BMW/Audi/VW-Oil/ETC/EPB/BMS/TPMS, etc. Free Update
  • 【WHY CHOOSE CR PRO+】COST-EFFECTIVE BIDIRECTIONAL OBD2 SCANNER, COST 80 LESS THAN CR MAX, WITH THE SAME maintenance services as CR MAX, 49 Reset + 46 Brand-Specific services & ECU coding( for AU DI/BM W/ V W ONLY), OEM-level active tesing, multi-systems diagnostic(More than 4 basic systems), powerful full OBD2 functions. 2.0 GHz 4 core CPU, 16GB memory .Warm Tip: Some car models with FCAeBay logo gateways, causing scanners failed diagnostic, please contact us for additional FCAeBay logo adapter (please check the details in the following description)
  • 【CONTACT US TO CONFIRM 】Few models need a special adapter cable, which will be available soon, please contact us for check if you are the following models: (2018&later) for ChryslereBay logo: 300, Great Jetdragon; for DodgeeBay logo: ChallengereBay logo, Warhorse, Durango, Cooley, Rams 1500, Rams 2500, Rams 3500, Rams 4500, Rams 5500; for JEEPeBay logo: Grand Cherokee, Free Man, New Wrangler (JL), Grand Commander. (2019&later) for JEEPeBay logo: Free Light, Compass. (2020&later)for JEEPeBay logo: Gladiator. (2018&later) for Alfa RomeoeBay logo: GIULIA; for FiateBay logo: 500L, 500X, 500, Novo Uno fl, Toro. (2018&later) for MaseratieBay logo. CONTACTING US FOR FCAeBay logo GATEWAY ADAPTER.
  • 【Bidirectional Test Covers 180,00+ vehicles】The CR Pro+ offers extensive actuator coverage, up to 9981 tests for AUDIeBay logo A4, 4117 tests for Land RovereBay logo, 7092 tests for VWeBay logo 0B-Magotan, 60776 tests for GM ChevroleteBay logo, 24611 for Benz S221, 3744 for PorscheeBay logo, 114 for BMWeBay logo. Beyond sending commands to basic control-units like headlights, mirrors, A/C clutches, fans, windows, doors and more, CR Pro+ CR Pro+ perform real-time bidirectional control with deeper ECU access, such as complex sensor or electronic responses or inner unit like fuel pump, injector, ignition coil, main relay, transmission coolant valve to catch potential issues. It enables you quickly locate the faults, avoid needless pa r.t swap.
  • 【COST-EFFECTIVE 49 RESET SERVICE】iCarsoft Pro+features all Reset/ Adaptation/ Calibration/ Initialization service including ABS Reset/ Oil Reset/ EPB Reset/ ETC Reset/ INJ Reset/ SAS Reset/ BLD Reset/ BMS Reset/ LAP Reset/ SPS Reset/ TPMS Reset/ACS Reset/ AFS Reset/ FPP Reset/ IDL Reset/ BSC Reset/ Door Reset/ Seat Reset/ TCM Reset/ Service Interval Reset/ Brake Reset/ DWR Reset/ ECM Reset etc. IMPORTANT: CR PRO+ has been upgraded to provides numerous car maintenance functions for maintaining car systems/control units outside the systems corresponding to the above functions (in miscellaneous). NOTE:Above services vary by vehicle models, please contact us for the service list for your cars.
  • 【OE MULTI-SYSTEMS DIAGNOSTICS】CR Pro+ can diagnose main vehicle systems like Engine, TCM, ABS, Airbag, Brake, BMS, Battery, windows, etc,AND ALSO diagnose vehicle specific systems like Antenna Module / Communication Control Module/ Parking Lock/Voice Control/ AC Reducing Agent Metering System,etc, helping to detect existing faults and potential faults, giving you complete vehicle health analysis. It displays module Info, real-time data graphs, such as transmission temperature, saves freeze frames to pinpoint intermittent faults. Note: Available systems vary by model. Each car model has unique systems. You can contact us for diagnoseable systems of your vehicle.

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...