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NHTSA ID Number: 10204065

Manufacturer Communication Number: No. 101-21-2

TSB/Document Date: 2021-12-07


Summary

Technical information for front roof console that needs to be replaced.


Service

Technical Information

101/21 ENU

7083

7

Front Roof Console Needs to be Replaced – Observe Specified Procedure (101/21)

Model Line:

Panamera (971)

Model Year:

As of 2017

Concerns:

Front roof console needs to be replaced

Information:

Modified roof consoles that are secured to the roof lining with an additional threaded connection are
installed in Panamera vehicles from model year M (2021).
The old-type roof console can still be installed in vehicles from model year 2021 by following the
instructions provided below.
Likewise, the modified roof consoles can be installed in model year 2017 to 2020 vehicles by following
the instructions provided below.

Action required: If the roof console needs to be replaced, choose the relevant procedure depending on the vehicle:

The vehicle has a new roof lining with an additional threaded connection and you want to install
an old-type roof console with no additional threaded connection:  Technical Information
'Subsequent work on roof console (Old-type roof console in vehicles from model year 2021)'

The vehicle has an old-type roof lining with no additional threaded connection and you want
to install a new roof console with an additional threaded connection:  Technical Information
'Replacing roof console (New roof console in model year 2017 to 2020 vehicles)'

The vehicle has a new roof lining with an additional threaded connection and you want to install
a new roof console with an additional threaded connection:  Workshop Manual '70831910
Removing and installing front roof console (emergency call button)'

The vehicle has an old-type roof lining with no additional threaded connection and you want to
install an old-type roof console with an additional threaded connection:  Workshop Manual
'708319 Removing and installing front roof console'

AfterSales

Nov 15, 2021
Page 1 of 6

7

Service
7083

Technical Information

ENU 101/21

Component information
Information
The new roof console can be identified by a lug at the front. On vehicles from model year 2021, the roof
console is screwed to the roof lining using this lug as well as the retaining clips.

New roof console
1
2

– New roof console
– New threaded connection on roof console

Subsequent work on roof console (Old-type roof console in vehicles with new roof lining)
Parts Info:
Information
The roof console is available individually depending on vehicle equipment and must be selected using the
PorscheeBay logo Spare Parts Catalogue (PET).

Nov 15, 2021
Page 2 of 6

Part No.

Designation

Qty.

00004320744

 Felt strip
– 30 mm x 5 meter/ 1.18 in x
16.4 ft

0.02 ea. (= approx. 100 mm/
3.94 in)

AfterSales

Service

Technical Information
Work
Procedure:

101/21 ENU

7083

7

Information
On old-type roof consoles (without the additional lug), the engagement pins have a smaller diameter than
those used on the technically modified roof consoles. To ensure that the old-type roof console is installed
without play in a new roof lining, the engagement pins of the roof console require subsequent work.
1

Remove roof console.
 Workshop Manual '708319 Removing and installing front roof console'

2

Prepare new old-type roof console (without the additional lug)  Roof console engagement pins -1for installation.

Roof console engagement pins

3

Invoicing:

2.1

Cut each of the felt strips to 45 mm/ 1.77 in long and 7.5 mm/ 0.3 in wide.

2.2

Wrap the felt strips you have cut twice around the engagement pins  Roof console
engagement pins -2- of the new roof console  Roof console engagement pins -1-.

Install new roof console.

 Workshop Manual '708319 Removing and installing front roof console'

For documentation and warranty invoicing, enter the labor operation, PQIS coding and part number
specified below in the warranty claim:

AfterSales

Nov 15, 2021
Page 3 of 6

7

Service

Technical Information

ENU 101/21

7083

I No.

APOS

Labor operation

70831940

Removing and installing front roof console
PQIS coding:

Location (FES5)

70830

Front roof console

Damage type (SA4)

9744

Part not available

Part No.:

References:

Part No.

Designation

Qty.

00004320744

Felt strip

0.02 ea.

 Workshop Manual '708319 Removing and installing front roof console'
 Workshop Manual '70831910 Removing and installing front roof console (emergency call button)'

Replacing roof console (New roof console in vehicles with old roof lining)
Work Procedure:

Information
A technically modified roof console (with lug) may only be retrofitted in a model year 2017 to 2020
vehicle if there is no SOS button installed in the roof console.
1

Nov 15, 2021
Page 4 of 6

Remove old roof console.
 Workshop Manual '708319 Removing and installing front roof console'

AfterSales

Service

Technical Information

101/21 ENU

7083

7

Information
An additional threaded connection to the roof lining was used on the new roof console. If you are
installing a new roof console in a model year 2017 to 2020 vehicle, the threaded connection can
be ignored and the roof console can be installed in accordance with instructions in the Workshop
Manual.

1
2

New roof console
– New roof console
– New threaded connection on roof console
2

Invoicing:

Install new roof console.
 Workshop Manual '708319 Removing and installing front roof console'

For documentation and warranty invoicing, enter the labor operation and PQIS coding specified below in
the warranty claim:
I No.

APOS

Labor operation

70831900

Removing and installing front roof console
PQIS coding:

Location (FES5)

70830

Front roof console

Damage type (SA4)

9744

Part not available

AfterSales

Nov 15, 2021
Page 5 of 6

7

Service
7083

References:

Technical Information

ENU 101/21

 Workshop Manual '708319 Removing and installing front roof console'
 Workshop Manual '70831910 Removing and installing front roof console (emergency call button)'

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2021 PorscheeBay logo Cars North America, Inc.

Nov 15, 2021
Page 6 of 6

AfterSales

1

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TSB/Document ID: No. 101-21-2

Replacement Service Bulletin Number:

MFR Communication Date: 2021-11-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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