NHTSA ID Number: 10203485
Manufacturer Communication Number: QN-30-1553
TSB/Document Date: 2021-11-15
Summary
Owner Handbook Update
ASTON MARTIN CLIENT SERVICES
QUARANTINE NOTICE
Reference number:
QN-30-1553
Issued: 29 October 2021
Subject:
Owner Handbook Update
Model(s):
21MY DB11, Vantage, DBS Superleggera, DBX
VIN Range:
Refer to the separately published list of affected Vehicle Identification Numbers (VINs)
Applicable to:
United States
Distribute to:
After Sales Manager
Executive Manager
Service Manager
Sales Manager
Warranty Staff
Technician(s)
Parts Staff
Reason for this Quarantine Notice
Aston Martin
has discovered that the address for the Better Business Bureau (BBB) published in the owner handbook
must be updated for all North American vehicles in the attached VIN list.
Workshop Procedure
1.
In the owner handbook, go to the “Aston Martin
Warranty” chapter, and identify the section that
follows:
“15 The Better Business Bureau (BBB) Auto Line
Program”
Figure 2 shows the out of date address.
Figure 1
2.
Apply the new updated address label over the old
address (refer to Figure 2).
Figure 2
29 October, 2021
Page 1 of 3
QUARANTINE NOTICE
QN-30-1553
Warranty Data
Procedure and Labour Time
Description
Labour Time
Apply an updated address label to the owner handbook
0.05 hours
Part Data
Description
Part Number
Address Labels for USA Handbooks - (BBB Auto Line)
708245
Note: The minimum order on this part number is x16.
Notes: When you submit the Warranty claim enter the cost of 1 label in the Sundry section of the Warranty claim
form.
Refer to the “Minimum Order” column for the quantity of labels necessary for your Dealership.
Dealer
Number of Labels
Minimum Order
F C Kerbeck
13
16
Aston Martin Palm Beach
14
16
Aston Martin Beverly Hills
41
48
Aston Martin Walnut Creek
8
16
Miller Motorcars Connecticut
29
32
Aston Martin Naples
13
16
Aston Martin Scottsdale
7
16
Aston Martin St. Louis
11
16
Aston Martin Minneapolis
6
16
Aston Martin Dallas
10
16
Galpin Aston Martin
29
32
Aston Martin Washington DC
9
16
Aston Martin Summit
26
32
Aston Martin Charlotte
21
32
Aston Martin San Diego
11
16
Aston Martin Newport Beach
48
48
Aston Martin Los Gatos
13
16
29 October, 2021
Page 2 of 3
QUARANTINE NOTICE
QN-30-1553
Dealer
Number of Labels
Minimum Order
Aston Martin Atlanta
9
16
Aston Martin Denver
4
16
Aston Martin Nashville
8
16
Aston Martin Fort Lauderdale
22
32
Star Motor Cars
12
16
Aston Martin Glenview
8
16
Aston Martin Rancho Mirage
8
16
Aston Martin Long Island
16
16
Aston Martin Boston
21
32
Napleton's Aston Martin of Chicago
15
16
The Collection
23
32
Aston Martin Orlando
5
16
Aston Martin Detroit
6
16
Aston Martin Cleveland
6
16
Aston Martin Las Vegas
5
16
Aston Martin of Tampa
11
16
Aston Martin Austin
8
16
Park Place
6
16
Yours faithfully
John Cranfield
Senior Manager - Client Technical Services
If you have any questions related to this document, please refer to the 'Contact Us' link on this webpage,
or contact your local Dealer or After Sales Manager.
The English version of this document is written in
Simplified Technical English to ASD-STE100™.
29 October, 2021
Page 3 of 3
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TSB/Document ID: QN-30-1553
Replacement Service Bulletin Number:
MFR Communication Date: 2021-10-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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