Technical Service Bulletin

96-21-01 - Front Lane Assist Not Available with Dynamic Road Sign Error
Displayed in MFI

Transaction No:

2064877/2

Release date:

11/3/2021

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

Atlas Cross Sport

2020

All

All

CA_LC204090

CA_LC232874

Atlas Cross Sport

2021

All

All

CA_MC200002

CA_MC212468

Atlas

2021

All

All

CA_MC500088

CA_MC559123

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2064877/2

11/3/21

96-21-01

Update to 2021 Atlas
Cross Sport VIN range.

2064877/1

10/18/21

96-21-01

Original publication.

The following fault code may be stored in the (A5) Front sensor For Driver Assistance System (MFK3):
DTC
B2F0100

Description
Development code 1

Note:
DO NOT diagnose or replace components due to B11CE15 Window defogger for front sensor system open circuit
/short to B+ faults before performing the update function as explained in this bulletin.

Technical Background
Driver Assistance Systems Front Camera -R242- is setting fault B2F0100 due to sporadic startup error of the
camera software which leads to the customer reporting the following error messages on their MFI: LANE ASSIST
NOT AVAILABLE, DYNAMIC ROAD SIGN ERROR MESSAGE, ACC NOT AVAILABLE.

Production Solution
Improved software (1202) in production starting January 14, 2021.

Page 1 of 5
© 2021 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

96-21-01 - Front Lane Assist Not Available with Dynamic Road Sign Error
Displayed in MFI

Transaction No:

2064877/2

Release date:

11/3/2021

Service
Update-Programming Procedure:
Critical Warning: : The Midtronics battery charger must be connected to the vehicle battery for the duration of
the programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If
the battery drops below 12.5 volts, the programming could fail which may result in damage to the control module.
Control modules damaged by inadequate voltage will not be covered under the warranty policy.The technician
should verify the vehicle voltage prior to starting the update process, and should monitor the voltage for the
duration of the update.
The procedure may cancel itself if the hazard warning lights are not switched ON. The hazard warning lights
prevent the system from switching to bus sleep mode during the update.
ODIS-Service tester should be updated to the latest GFF technical version 7.2.1 or higher and SW version 2.43.0
or higher.

WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may
result if contact is made with spinning fan blades.
Keep hands and all objects away from Radiator Fan(s) during Update Process!

Note:
Prior to launching the ODIS Service diagnostic applications and starting control module update process, confirm
tester screen saver and power settings in accordance with Diagnostic Device Hardware & Windows® - VHW-2002 Change Power Options After Windows®10 Upgrade. Failure to do so may result in the tester entering power
save mode during data transfer, and subsequent control module failure. When using a VAS 6150/X or
6160/X tester in conjunction with a VAS 6154 wireless transmitter head for a flash procedure, connect a USB
cable between the transmitter head and the tester. Failure to do so may lead to errors during the flash procedure.
VAS tools must only be used with their power adapters plugged in. Under no circumstances should they be used
on battery power alone during the programming procedure.
Tip:
To Update-Programming using Software Version Management (SVM), review and follow instructions in
Technical Bulletin Instance 2014603 “Software Version Management”.
The SVM process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is carried
out that is not explicitly stated in the Technical Bulletin.
 Update the Driver Assistance Module (A5) -R242- using the SVM Unit code as listed in the table below:
Page 2 of 5
© 2021 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

96-21-01 - Front Lane Assist Not Available with Dynamic Road Sign Error
Displayed in MFI

Transaction No:

2064877/2

Release date:

11/3/2021

Model

Engine

Old Software
Part No.

Old Software
Version

New Software
Part No.

New
Software
Version (or
higher)

SVM Unit
Code

Atlas

All

2Q0980653

1030

2Q0980653

1031

4746

Atlas Cross
Sport

All

2Q0980653

1029/30

2Q0980653

1031

4746

Tip:
The procedure can be found in GFF under Functions/ Component Selection, Software Version Management,
Adapting Software.
The software update takes approximately an hour to complete once the update is initiated. Please make sure all
the accesories are off and the battery charger is hooked up to maintin proper battery voltage.


Please reactivate the Lane Assist function in the MFI/MIB menu and road test the vehicle to validate
system operation.

Page 3 of 5
© 2021 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

96-21-01 - Front Lane Assist Not Available with Dynamic Road Sign Error
Displayed in MFI

Transaction No:

2064877/2

Release date:

11/3/2021

Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng.
Code(s)

Trans.
Code(s)

VIN Range From

VIN Range To

Atlas Cross Sport

2020

All

All

CA_LC204090

CA_LC232874

Atlas Cross Sport

2021

All

All

CA_MC200002

CA_MC212468

Atlas

2021

All

All

CA_MC500088

CA_MC559123

SAGA Coding
Claim Type:

Use applicable Claim Type 1)
Damage

Service Number:

Code

9638

HST

Damage Location (Depends
on Service No.)

--

Use applicable when
indicated in Elsa (L/R)

0039

Atlas, Atlas CrossSport

Parts Manufacturer
Labor Operation 3) : Charge Battery

27068950 = 10 TU

Labor Operation 3) : Update Programming Driver
Assistance Control Module

96381999 = 130 TU

WWO 2)

Diagnostic Time 4)
GFF Time expenditure

01500000 = 00 TU max.

NO

Road Test

01210004 = 10 TU

YES

Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2064877” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.
Page 4 of 5

© 2021 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

96-21-01 - Front Lane Assist Not Available with Dynamic Road Sign Error
Displayed in MFI

Transaction No:

2064877/2

Release date:

11/3/2021

Required Parts and Tools
No Special Parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

GRX3000VAS
or
MTRMSP0702 battery maintainer/charger

VAS Diagnostic Tool

-

VAS 6150/X & VAS 6160/X and
ODIS Service with current online updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always
check with your Parts Dept. and Repair Manuals for the latest information.

Page 5 of 5
© 2021 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.