_ February 14, 2013 —
ShoreLand’r Customer:

ShoreLand’r has detected stud bolt failures that have occurred on trailers in inventory. These failures have been
limited to non-brake axle hubs and stud bolt lots 1201, 1211, and 1213 (printed on the stud bolt head), which were
installed on trailers manufactured from October 1, 2012, to January 31, 2013. Trailers delivered to dealers after
February 14", 2013 do NOT need to be checked.

The manufacturing date is noted on VIN label located on the inside of the side-frame just behind the tongue as
well as the outside of the side-frame just ahead of the right taillight). The quantity of stud bolts from these lots
that have failed is a small percentage but it is elevated from what would be normally expected.

According to Unique Functional Products (UFP), the manufacturer of these hubs, the failures are due to hydrogen
embrittlement, a symptom of bolts not reaching the correct temperature and/or holding the temperature for
sufficient time after the zinc plating process. In these cases, the stud bolts will fail within 24 hours after being
appropriately torqued, either dropping from the hub or breaking free from the button upon attempt to re-torque.

If a wheel is already mounted at 90 ft. Ib. torque, it is imperative that the wheel studs be re-torqued at 90 ft. Ib. no
sooner than 24 hours later to check for failed studs. A defective stud will feel as if the nut is loose and then the
stud will break free.

UFP has provided the attached service bulletin detailing how to check wheel studs on a) a hub where there is no
wheel and b) on a hub with a wheel mounted.

e THIS IS A MANDATORY CHECK TO BE COMPLETED BY THE TIME THE TRAILER IS PUT IN SERVICE BUT NO
LATER THAN FRIDAY MARCH 1%, 2013. IF A TRAILER HAS REACHED AN END-USER, THE DEALER MUST
REACH OUT TO HIM OR HER TO CONDUCT THIS CORRECTIVE ACTION.

e Studs from lots 1201, 1211, and 1213 must be removed and discarded. In the case that the wheel has
already been mounted, all studs must be re-torqued no sooner than 24 hours after mounting the wheel.
If a stud failure is detected during the re-torque, the stud must be replaced.
ShoreLand’r will pay a flat rate of $10 per axle for inspection and $10 per lug for studs that need to be replaced;
please follow regular warranty procedures including serial numbers (for reporting purposes, one serial number
ONLY per claim form) for trailers inspected and/or corrected.

For warranty forms and/or questions, please contact one of the following ShoreLand’r personnel:

Gary Bolles — [email protected] — 800.859.3028, ext. 5230#
Michelle Schmidt — [email protected] — 800.859.3028, ext. 5316#

UFP is making modifications to their processes to make sure this issue does not reoccur. We apologize for this
issue and will work with you to get any issues in the field resolved as quickly as possible.

Sincerely,

Doug Clough
Customer Service Manager

Enclosure: ShoreLand’r/UFP Service Bulletin
SHORELAND’R BOAT TRAILERS
BULLETIN

This bulletin is issued only for all Shoreland’r Boat Trailers idler (non-brake) axles
manufactured between 10/01/2012 and 02/12/2013.

HOW TO CHECK WHEEL STUDS BEFORE MOUNTING WHEELS

1) Before mounting the wheel, inspect the wheel stud markings and identify any >|
suspect studs: 1201, 1211, & 1213.

2) Push out only suspect studs: 1201, 1211, 1213.

Note: contact Shoreland’r Boat Trailers at phone #
800-859-3028 for replacement studs.

3) Install replacement studs (not from lot# 1201, 1211 or
1213) as necessary. |

y

| 2 | Push out stud

3 | Install stud

4) Mount the wheel on the hub and start the wheel bolts into the hub as far as possible by hand.
Then, using a proper torque wrench, tighten each wheel bolt moderately tight. Work your way
around the wheel, tightening the bolts per diagram below until all bolts have been tightened.
Then work your way around the wheel again, using the same bolt tightening sequence, and
tighten each bolt to 90 ft-lbs, which is recommended by Shoreland’r Boat Trailers.

5 LUG BOLT 6 LUG BOLT 8 LUG BOLT
PATTERN PATTERN PATTERN

It is important that the wheel be centered on the hub. The wheel may reseat
itself slightly during the first miles of travel after installation. After minimum
~24 hrs, check wheel bolt tightness. Check periodically thereafter.

SHORELAND’R BOAT TRAILERS
BULLETIN

This bulletin is issued only for all Shoreland’r Boat Trailers idler (non-brake) axles
manufactured between 10/01/2012 and 02/12/2013.

HOW TO CHECK WHEEL STUDS AFTER WHEELS ARE MOUNTED

1) Wait at least 24 hrs from initial wheel installation.

2) Using a proper torque wrench, work your own way around the wheel. Using the bolt
tightening sequence below. Tighten each bolt to 90 ft-lbs.

5 LUG BOLT 6 LUG BOLT 8 LUG BOLT
PATTERN PATTERN PATTERN

3) Contact Shoreland’ Boat Trailers at 800-859-3028 if any wheel stud will not accept the
specified torque or a stud breaks.

Tools Needed;

%” Drive Torque Wrench 1 1440279 (5/8-11 Locknut)

%” drive 3” extension 1 Ballpein Hammer

%’ Drive, Deepwell 13/16” Socket 1 Punch

%’ Drive, Deepwell %” Socket New Studs

1 0120244 (5/8-11 X 11” Bolt) New Lug Nuts (13/16” Standard or %” Chrome Acorn)

Set up your driver by placing the locknut on the bolt in reverse,
ening the nut until it is flush with end of bolt. (you will need 2 15/16”
wrenches to do)

Assembled
Driver

Testing;
Use torque wrench set a 90 ft Ib with Extension
Place socket on lug nut, apply pressure clockwise (as if to tighten)

A defective stud will feel as if the nut is loose then the stud will break free.

Broken

tight-

If Defective: Shank

If button breaks continue to turn clockwise until stud is removed. This action will be difficult.

If shank breaks use the punch to drive the old stud out Braker
Button

Replace:

IMPORTANT: Remove the extension from the torque wrench when torqueing new lug nut. Extension can effect torques

process providing false reading.
Place New Stud in hole from rear of hub (inside of trailer), push stud snug with hand.
Place driver (Bolt/Nut Combo) on the head (button) of the stud securely to avoid slipping.

Hit free end of driver with the ballpein hammer. Continue until the stud is all the way or mostly seated in the hub.

If tire is installed;

IMPORTANT: If you cannot seat stud fully with driver, AVOID seating with power tool! This can damage the finish of

Painted, Galvanized or Chrome wheels creating a rust situation as it is exposed to the climate, or can warp any
wheel.

Hand thread NEW lug nut on shank of stud.
Snug the lug nut to wheel by hand or with torque wrench.

Uighten lug nut with a clockwise turn. If you could not seat the stud in the hub completely you will need to continue to tighten
un

il seated and torque is accomplished
Check all remaining lug nuts to be sure all are still torqued.

If tire is not installed (Removed);

Hand tighten lug nut to snug.

Use air/electric impact to tighten lug nut until lug is completely seated.
AVOID re-using this lug nut again.

Record:

Record every Serial Number tested, even if not broken studs are found. Use supplied sheet.
Trailer Serial number (Last six digits of VIN will suffice)

Boat Number (If Boat Is Loaded)

How many broken studs with Stud Lot Numbers

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From: Doug Clough

Sent: Saturday, February 16, 2013 1:30 PM

To: Andy Brosius; Jon Devitt; Jason Buns; Ed Nelson; Gary Bolles; Michelle Schmidt; Lonnie Bennigsdorf;
Randy Gosch; Shawn Fertig; Eric Johnson; April Reitz; Kipp Gebel; Ryan Hudson; Brian Rusch; Kim Zobel;
Dan Dose; Jeff Ogren

Subject: STUD BULLETIN COMMUNICATION - UPDATE

Importance: High

Hello All,

The attached communication is the final version of the stud bolt bulletin that is being sent to all trailer
customers whether standard or OEM. Here is the current status of this important undertaking; please
review and let me know if you have any questions or suggestions. | have some questions and requests
throughout this note mostly for April, Ryan, Kim, and Jason.

It would be most helpful if you’d print this off and write feedback on it and then give it directly to me or
place in my mailbox.

Thanks for your attention to this matter.
Doug

Saturday, February 16, 2013, UPDATE:
ShoreLand’r Distributors were sent both an email and paper mailing.

ShoreLand’r Direct Dealers on our internal listing were sent an email. Ryan Hudson has provided an
excel sheet of all Marine Dealers for a paper mailing — it’s a large list that will need to be evaluated.

ShoreLand’r Warehouse Salesmen (Hank Howry, Wayne Blanton, Bob Dawson, and Jeff Klein) have been
contacted via phone after being provided with an email version of the bulletin. The warehouse salesmen
are to coordinate the stud bolt check with their warehouse personnel; the warehouse salesmen are to
reach out to their dealers for dealer inspection and instruct their dealers to reach out to their
customers.

Ryan - Jeff Klein was wondering if he could get a print out of his October 1 to February 12 sales. If so,
could we get those same lists for Brad (TN), Hank (TX), Wayne (CO) and Bob Dawson (AB and BC)?

The following OEM inventories have been inspected and failed stud bolts corrected:
e SLof MN, New York Mills
e Lund Inventory
e Monahan’s Marine, Little Falls
e Alumacraft, St. Peter
e Midwest Industries, Ida Grove
e SLofTN
e Yamaha Inventory
e SeaRay Inventory
e Larson Inventory (added 2/18 per Jason)
e Bryant Inventory (added 2/18 per Jason)
UFP is traveling to SL of IN and SL of OH the week of February 18" to check those inventories.
UFP is contacting Dan Rowe at Duhamel to arrange an inspection on Duhamel premises.
Jason — Am | missing anything or does something here need clarified?

OEMS to contact on Monday, February 18".

e Alumacraft (Ken Hannem) has said he will provide a list for us to communicate with their
dealers.

e Bryant — Jeff White, 423.337.3639

e Campion — Chris Forrest, 250.765.7795

e Duhamel (Dan Rowe) has been contacted and given the bulletin electronically; | gave Dan
Rowe’s name to Bernie Goettker who is going to arrange an on-site inspection by UFP. Duhamel
is collecting a list of who received deliveries in the vulnerability range and will provide that to
Doug so communication may be sent to their dealers.

e G3-—N/A- only receive non-brake trailers (added 2/18 per Kim)

e Larson — Craig Silbernick

e Prairie View Industries — Mike Seacourd, 402.729.4055

e River Pro — Kevin Turner, 636.797.2628

e Smoker has been contacted (Sherry Lucht and Phil Smoker). UFP is having staff stop in Indiana
Tuesday/Wednesday, February 19 and 20 to check stock. Doug needs to contact Josh Drudge
and Ron Cripe.

e Warrior Boats — 320.256.2628

Backtroller - No affected stock
Hudson — No affected stock

This EMAIL bulletin has been sent to the following OEM dealers:
e Lund Dealers — list provided by Matt Geiser, CSM at Lund.
e Crestliner Dealers — list provided by Jerry Rostum, CSM at Crestliner.

Yamaha did not provide an email listing, only physical addresses.
SeaRay did not provide an email listing, only physical addresses.

The PAPER bulletin has been mailed to the following dealers:
e Crestliner Dealers — list provided by Jerry Rostum, CSM at Crestliner.
© Yamaha Dealers — list provided by Morris DuCote, Quality Manager at Yamaha.

April will fulfill paper mailings for the following dealers on Monday, February 18":
© SeaRay Dealers — list provided by Danny Henry, Brunswick purchaser.
e Lund Dealers — list provided by Matt Geiser, CSM at Lund.

Doug Clough * Customer Service Manager
Midwest Industries, Inc. + 122 E. State Hwy. 175* Ida Grove, IA 51445 toll free 800.859.3028 ext. 255 + fax 712.364.4868
www.shorelandr.com * ww. shorestation.com