NHTSA ID Number: 10203039
Manufacturer Communication Number: 2064321/2
TSB/Document Date: 2021-11-05
Summary
Bentayga - Rear jack block fitting instruction Technical background: The repair instructions within this Service Campaign are different depending on the vehicle type (Hybrid
or Non Hybrid) the operative MUST ensure the correct instructions within the Work section are conducted as follows: Hybrid vehicles (Section 1 within the Work section). The left hand rear jack block 4M4 802 829B (supplied with vehicle) MUST NOT be fitted during the PDI procedure. If fitted a clash condition could occur between the left hand rear jack block and left hand coolant pipe. NOTE: The coolant pipe is only applicable to Bentayga Hybrid vehicles. IMPORTANT: The right hand jack block 4M4 802 830B supplied in the kit bag MUST be fitted using (x2) fixings, the fixings were not supplied with the kit bag at the time of vehicle dispatch. Non Hybrid vehicles (Section 2 within the Work section): The left hand rear jack block 4M4 802 829B and right hand jack block 4M4 802 830B supplied with the kit bag can be fitted to Non Hybrid vehicles using (x4) N911 512 01.
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TSB/Document ID: 2064321/2
Replacement Service Bulletin Number:
MFR Communication Date: 2021-10-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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Field campaign
Topic
Market
area
Brand
Bentayga - Rear jack block fitting instruction (SC 21/32)
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Transaction
2064321/2
No.
Campaign
EC14
number
Note
Type
US code
Vehicle data
Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1* 2021 E
*
*
*
Chas is numbers
Manufacturer Filler Type Filler MY Factory From
SJA
*
*
Documents
Document name
master.xml
sc2132vinlist.pdf
*
*
C
To
037625 038337
Prod from Prod to
EC14
Bentayga - Rear jack block fitting instruction (SC 21/32)
Notes
Transaction No.: 2064321/2
Repair instructions
Technical background
The repair instructions within this Service Campaign are different depending on the vehicle type (Hybrid or Non Hybrid) the
operative MUST ensure the correct instructions within the Work section are conducted as follows:
Hybrid vehicles (Section 1 within the Work section)
The left hand rear jack block 4M4 802 829B (supplied with vehicle) MUST NOT be fitted during the PDI procedure
If fitted a clash condition could occur between the left hand rear jack block and left hand coolant pipe (Figure 1)
NOTE: The coolant pipe is only applicable to Bentayga Hybrid vehicles
Figure 1
IMPORTANT: The right hand jack block 4M4 802 830B supplied in the kit bag MUST be fitted using (x2) fixings, the fixings were
not supplied with the kit bag at the time of vehicle dispatch
Non Hybrid vehicles (Section 2 within the Work section)
The left hand rear jack block 4M4 802 829B and right hand jack block 4M4 802 830B supplied with the kit bag can be fitted to Non Hybrid
vehicles using (x4) N911 512 01
The jack block fixings (x4) were not supplied with the kit bag at the time of vehicle dispatch
Remedy
Hybrid vehicles (Section 1 within the Work section)
The fitment of the left hand rear jack block 4M0 802 847B is required
The right hand rear jack block (supplied with the kit bag) must be fitted using (x2) N911 512 01
Non Hybrid vehicles (Section 2 within the Work section)
The left hand rear jack block 4M4 802 829B and right hand jack block 4M4 802 830B supplied with the kit bag can be fitted to Non Hybrid
vehicles using (x4) N911 512 01
Customer notification
The instructions within this document should be conducted during the PDI procedure
Warranty accounting instructions
Warranty type
790
Damage service number EC 14
Damage code
00 66
Labour
Labour operation code 68 91 41 00
Time
10 TU
Criteria
01
Genuine parts
Hybrid vehicles
Part number
Description
Quantity
4M0 802 847B
Left hand rear jack block
1
N911 512 01
Rear jack block fixings (Right hand block only) 2
Non Hybrid vehicles
Part number
Description
Quantity
N911 512 01
Rear jack block fixings
4
Parts supply
The required replacement parts must be ordered from Bentley Motors Limited Crewe or through your regional Bentley parts distribution centre
Parts despatch control
Not applicable
Repair instructions
Notes
Technical background
The repair instructions within this Service Campaign are different depending on the vehicle type (Hybrid or Non Hybrid) the
operative MUST ensure the correct instructions within the Work section are conducted as follows:
Hybrid vehicles (Section 1 within the Work section)
The left hand rear jack block 4M4 802 829B (supplied with vehicle) MUST NOT be fitted during the PDI procedure
If fitted a clash condition could occur between the left hand rear jack block and left hand coolant pipe (Figure 1)
NOTE: The coolant pipe is only applicable to Bentayga Hybrid vehicles
Figure 1
IMPORTANT: The right hand jack block 4M4 802 830B supplied in the kit bag MUST be fitted using (x2) fixings, the fixings were
not supplied with the kit bag at the time of vehicle dispatch
Non Hybrid vehicles (Section 2 within the Work section)
The left hand rear jack block 4M4 802 829B and right hand jack block 4M4 802 830B supplied with the kit bag can be fitted to Non Hybrid
vehicles using (x4) N911 512 01
The jack block fixings (x4) were not supplied with the kit bag at the time of vehicle dispatch
Check
If the vehicle is not already listed as repaired in the “Repair history” (in Elsa Pro) refer to the Identification section
Should neither be evident (Elsa pro/fitted parts as detailed with the Work section) carry out the required work in accordance with these
instructions
Control
Note for Hybrid vehicles
In the event a replacement left hand jacking block is required for a Hybrid vehicle which has previously had this Service
campaign conducted, please ensure only 4M0 802 847B is fitted to the left hand side
The only exception would be if coolant pipe 4M0121520J had been fitted at a later date, for example - Accident damage, In this
case the VIN applicable jack block (as ETKA) can be used
Genuine parts
Hybrid vehicles
Part number
Description
Quantity
4M0 802 847B
Left hand rear jack block
1
N911 512 01
Rear jack block fixings (Right hand block only) 2
Non Hybrid vehicles
Part number
Description
Quantity
N911 512 01
Rear jack block fixings
4
Work
Section 1 - Hybrid vehicles
Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified personnel
Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a
High voltage system
Left hand rear
1) Referring to the Maintenance section within Elsa pro - Fit the left hand jacking block - 4M0 802 847B (Figure 2)
Figure 2
Right hand rear
1) Fit the right hand rear jacking block 4M4 802 830B (supplied with kit bag) using (x2) fixings N911 512 01 as per the applicable Maintenance
Rep.Gr chapter
Section 2 - Non Hybrid vehicles
1) Fit the left hand rear jacking block 4M4 802 829B and the right hand rear jacking block 4M4 802 830B (supplied with kit bag) using (x4) fixings
N911 512 01 as per the applicable Maintenance Rep.Gr chapter
Identification
Hybrid vehicles
The presence of the left hand rear jacking block 4M0 802 847B and the fitment of the right hand rear jacking block using (x2) fixings N911 512
01 confirms the Service Campaign is complete
Non Hybrid vehicles
The presence of the left hand and right hand jacking blocks (supplied with kit bag) fitted with (x4) fixings N911 512 01 confirms the Service
Campaign is complete
Repair instructions Notes
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SJAAL14V9MC037626
SJAAL1ZV1MC037628
SJAAJ2ZV9MC037629
SJAAL14V0MC037630
SJAA514VXMC037631
SJAAD14V8MC037632
SJAA534V0MC037634
SJAA514V7MC037635
SJAAL14V3MC037637
SJAA414V9MC037638
SJAA514V4MC037639
SJAAD14V7MC037640
SJAA514V2MC037641
SJAAJ2ZV1MC037642
SJAA514V6MC037643
SJAAL34V6MC037644
SJAAM2ZVXMC037646
SJAA514V3MC037647
SJAAB14V4MC037648
SJAA514V7MC037649
SJAA514V3MC037650
SJAA314V8MC037651
SJAA514V7MC037652
SJAAL14V3MC037654
SJAAN14V2MC037655
SJAAL1ZV6MC037656
SJAAL14V9MC037657
SJAAM2ZV6MC037658
SJAAM2ZV8MC037659
SJAAL14V0MC037661
SJAAD14V6MC037662
SJAAD14VXMC037664
SJAA314V1MC037667
SJAAR2ZV7MC037668
SJAAM2ZV0MC037669
SJAAN1ZV8MC037670
SJAA314V3MC037671
SJAAL14V5MC037672
SJAAL14V7MC037673
SJAAM2ZV4MC037674
SJAA314V0MC037675
SJAAM2ZV8MC037676
SJAAL34VXMC037677
SJAAN1ZV2MC037678
SJAAL14V8MC037679
SJAA514V1MC037680
SJAAM2ZV1MC037681
SJAA414V1MC037682
SJAAR2ZV3MC037683
SJAAB14V8MC037684
SJAAD14V7MC037685
SJAA414V9MC037686
SJAAM2ZV2MC037687
SJAA514V6MC037688
SJAAL14V0MC037689
SJAA514V4MC037690
SJAAD14V2MC037691
SJAA414V4MC037692
SJAAM14V6MC037693
SJAAL14V6MC037695
SJAAD14V1MC037696
SJAAR2ZV3MC037697
SJAAL14V1MC037698
SJAA414V7MC037699
SJAAM14VXMC037700
SJAAL14V8MC037701
SJAA514V7MC037702
SJAA514V9MC037703
SJAAD14V6MC038021
SJAAM2ZV9MC037704
SJAAM2ZV2MC037706
SJAAL1ZVXMC037708
SJAAB14V7MC037711
SJAAM2ZV8MC037712
SJAAL14V4MC037713
SJAA534V9MC037714
SJAA314V8MC037715
SJAAR2ZV5MC037717
SJAAM14V7MC037718
SJAA514V2MC037719
SJAAL14V3MC037721
SJAA314V7MC037723
SJAAD14V2MC037724
SJAAM2ZV6MC037725
SJAA514VXMC037726
SJAA514V1MC037727
SJAA314V6MC037728
SJAAL1ZV3MC037730
SJAA514V3MC037731
SJAAL1ZV9MC037733
SJAAL14V1MC037734
SJAAM14V7MC037735
SJAAM2ZV0MC037736
SJAAM2ZV2MC037737
SJAAM2ZV4MC037738
SJAA514V8MC037739
SJAA514V4MC037740
SJAAL14V9MC037741
SJAA514V8MC037742
SJAA414V6MC037743
SJAAL14V4MC037744
SJAAD14VXMC037745
SJAA534V2MC037747
SJAA514V9MC037748
SJAAM2ZV9MC037749
SJAA414V3MC037750
SJAA514V9MC037751
SJAA514V0MC037752
SJAA514V2MC037753
SJAA414V0MC037754
SJAAL14V9MC037755
SJAAL14V0MC037756
SJAAD14V6MC037757
SJAAM2ZV1MC037759
SJAAM2ZV8MC037760
SJAAD14V8MC037761
SJAAL1ZV5MC037762
SJAAM2ZV3MC037763
SJAA314VXMC037764
SJAAL1ZV4MC037767
SJAAR2ZV0MC037768
SJAA514V6MC037769
SJAA514V4MC037771
SJAAM2ZV4MC037772
SJAAM4ZV1MC037773
SJAAL1ZV1MC037774
SJAAD14V8MC037775
SJAAN14V3MC037776
SJAAD14V1MC037777
SJAAM2ZV5MC037778
SJAA414V1MC037780
SJAA514V7MC037781
SJAAL14V1MC037782
SJAAD14V7MC037783
SJAAD14V9MC037784
SJAAR2ZV0MC037785
SJAA514V6MC037786
SJAA514V8MC037787
SJAA514V5MC038069
SJAAD14V6MC037788
SJAA314V4MC037789
SJAAR2ZV4MC037790
SJAAD14V6MC037791
SJAAL14V4MC037792
SJAAL14V6MC037793
SJAAR2ZV1MC037794
SJAAD14V3MC037795
SJAAM2ZV7MC037796
SJAAR2ZV7MC037797
SJAA534V8MC037798
SJAA514V4MC037799
SJAAD14V3MC037800
SJAA514V9MC037801
SJAAN14V0MC037802
SJAAD14V9MC037803
SJAAR2ZV0MC037804
SJAAD14V2MC037805
SJAA314V0MC037806
SJAAL1ZV3MC037808
SJAA514VXMC037810
SJAAM2ZVXMC037811
SJAAD14VXMC037812
SJAAD14V1MC037813
SJAAD14V3MC037814
SJAAM4ZV2MC037815
SJAA514V0MC037816
SJAAD14V9MC037817
SJAAL1ZV6MC037818
SJAAR2ZV2MC037819
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