9

Bulletin #: 2016.1

Advanced Technical Information

Part ID: 9981

Porsche Mobile Charger Connect Diagnosis and utilizing the Web Application
Vehicles Affected
Models

Model Year

Model Type

VIN Range

Vehicle-Specific Equipment

Taycan

As of 2020 up to 2022

Y1A

N/A

N/A

Revision History
Revision

Release Date

Changes

0

October 13, 2020

Original document

1

October 13, 2021

Original document

Condition
Diagnostic information from the Porsche Mobile Charger Connect (PMCC) (I-Nr. NW2) can be used to assist with
customer complaints pertaining to charging or the 12-volt vehicle electrical system battery, for example.

Technical Background
The PMCC control unit is equipped with various sensors and function monitors. Diagnostic information, event logs,
and trouble codes (DTCs) can then be found through the Porsche Mobile Charger Connect Web Application
accessible through local IP query or the PMCC Hotspot.

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Bulletin #: 2016.1

Advanced Technical Information

Part ID: 9981

9

Service Information
This information currently applies to the Porsche Mobile Charger Connect (a.k.a. ICCPD High) provided with all new
Taycans sold in USA & Canada to date. Refer to the information below in addition to the respective Manual
for instructions, notices, and warnings.
Existing documentation for the PMCC and the PMCC Web Application:
•
Operating Manuals

PMCC Installation Manual (9Y0.012.701-ROW)

PMCC Operating Manual (9Y0.012.003-ROW)

PMCC Web Application - Customer Service (MCC_CS 01-A)

PMCC Web Application - Home User (MCC_HU 01-A)
•
www.porsche.com provides Video Tutorials in addition to the Operating Manuals listed above
•
PCSS

WM, 998100 Troubleshooting Charging
•
PIWIS Tester III with Special Tool VAS 611 009

Diagnostics --> External components --> Charging Cable

Guided Fault Finding --> Manual Vehicle and fault code selection --> External components -->
Universal charging cable
Reading Diagnostic Trouble Codes (DTCs) from the Porsche Mobile Charger Connect (PMCC)
Hardware needed:
•
•
•

PMCC Power Supply Cable (either 110V or 208-240V supply cable will work)
PMCC “control unit” (the main charger unit)
A PC or Smartphone

Accessing DTCs:
1.
Plug in and turn on the PMCC

a.
NOTE: If ‘energy saver’ mode is active on the PMCC, it will go to sleep and not be remote accessible

after a few minutes. Recommend switching off ‘energy saver’ mode during diagnosis.
2.
Use the charger controls to access Network Settings -> turn WiFi On and Hotspot On

a.
Write down the PMCC Hotsport Name and IP address
3.
Using a PC or Smartphone, search for available WiFi networks and connect to the PMCC Hotspot (Network:
ICCPD-000*SERIALNUMBER*)

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Bulletin #: 2016.1

Advanced Technical Information

Part ID: 9981

9

4.
Open your internet browser (i.e. Chrome, Safari, Firefox) and go to 192.168.0.1

a.
NOTE: When logging in via private or local IP address, a security warning may be shown on the

browser. In the warning message in your browser, select Advanced then Add exception (or similar).

The SSL certificate is confirmed and the web application opens

b.
Afterwards, the following site will open (see Image 1)

Image 1

5.
Log into the PMCC as Customer Service

a.
The passwords required to access the PMCC Web App as Home User or Customer Service can be
found multiple ways:

i.
Printed on the “Letter containing access data” included with new vehicle purchase or with a

new PMCC purchased via Porsche Parts

ii.
Via PCSS -> Vehicle -> Charging Products -> [PMCCSerialNumber] ->
Additional Information

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Bulletin #: 2016.1

Advanced Technical Information

Part ID: 9981

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6.
Save a record of DTCs from the Web Application
a.
Go to Settings -> Service and scroll down to Event log (see Image 2)

b.
Click the hyperlink for each DTC and create a Screenshot containing all DTC data (see Image 3)

i.
This data can also be copied & pasted into a notepad or document to be saved & shared

(just be sure to capture all DTC information)

Image 2

Image 3

Search Items
Y1A, Taycan, high-voltage battery, 12-volt battery, vehicle electrical system battery, storage, parking, maintainer
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.

©2021 Porsche Cars North America, Inc.
6000011610

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