8/3/2021

62 03 21_ENGINE SPEED NO LONGER DISPLAYED IN BMW HEAD-UP DISPLAY

SIB 62 03 21
2021-07-16
ENGINE SPEED NO LONGER DISPLAYED IN BMW HEAD-UP DISPLAY

MODEL
F44 (2 Series Gran
Coupe)

F90 (M5 Sedan)

F91 (M8 Convertible)

F98 (X4 M SAC)

F95 (X5 M Sports
Activity Vehicle (SAV))
G01 (X3 SAV)

F96 (X6 M Sports
Activity Coupe (SAC))
G02 (X4 SAC)

G06 (X5 SAC)

G07 (X7 SAV)

G12 (7 Series Sedan)

G15 (8 Series Coupe)

G16 (8 Series Gran
Coupe)

G20 (3 Series Sedan)

G22 (4 Series Coupe)

G29 (Z4 Roadster)

G30 (5 Series Sedan)

G32 (640i xDrive Gran
Turismo)

G82 (M4 Coupe)

G83 (M4 Convertible)

F93 (M8 Gran Coupe)

G23 (4 Series
Convertible)
G80 (M3 Sedan)

F92 (M8 Coupe)
F97 (X3 M SAV)
G05 (X5 SAV)
G14 (8 Series
Convertible)

Vehicles equipped with option code:
6U2 BMW Live Cockpit Plus
And
610 Head-Up Display

SITUATION
When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up
Display (HUD). This can be seen in a new vehicle or after programming to I level S18A-20-07-5XX/ S15A20-07-5xx or newer.

CAUSE
Software in the BMW Head-Up Display (HUD).

CORRECTION
Program the vehicle.

PROCEDURE
1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, use
the latest ISTA to work through test modules.
2. Is the current vehicle integration level:
Integration level
Model
F90 F97 F98 G01 G02
G12 G30 G32
F44 F91 F92 F93 F95 F96
G05 G06 G07 G14 G15
G16 G20 G22 G23 G29
G80 G82 G83

Lower than S15A-21-07-5XX
Lower than S18A-21-07-5XX

YES: Proceed to Step 3

Copyright ©2021 BMW of North America, Inc.
1/3

8/3/2021

62 03 21_ENGINE SPEED NO LONGER DISPLAYED IN BMW HEAD-UP DISPLAY

NO: Further diagnosis with ISTA is needed
3. Program the vehicle using ISTA 4.30.2x or higher (released mid July, 2021)
Target integration level
Model
F90 F97 F98 G01 G02
G12 G30 G32
F44 F91 F92 F93 F95 F96
G05 G06 G07 G14 G15
G16 G20 G22 G23 G29
G80 G82 G83

S15A-21-07-5XX or higher
S18A-21-07-5XX or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not
have the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.

PARTS INFORMATION
Parts exchange will not provide a solution

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may show one or more programming and encoding Technical
Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle’s
software to the required I-level or higher.
Please be sure to perform any additional before and/or after work (including attaching labels) as
required by the open campaigns on the vehicle. Close any remaining open programming and
encoding Campaign repairs as outlined in the corresponding Service Information Bulletin.
Only if the above situation does not apply, the BMW software solution is then:
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks,
or the BMW Certified Pre-Owned Program as described below.
Defect Code:
Labor
Operation
00 00 006

Electrical system / electronics for Head-up Display
HUD Software error / internal device fault
Labor
Description
Allowance
Performing vehicle test (with vehicle diagnosis system
Refer to AIR
– checking faults) (Main work)
6230050200

Or:
00 00 556

Performing vehicle test (with vehicle diagnosis system
– checking faults) (Plus work)

Refer to AIR

Support voltage of the vehicle electrical system /
recharge vehicle electrical system battery

Refer to AIR

And:
61 21 528
And

Copyright ©2021 BMW of North America, Inc.
2/3

8/3/2021

61 00 730

62 03 21_ENGINE SPEED NO LONGER DISPLAYED IN BMW HEAD-UP DISPLAY

Programming/encoding control unit(s)

Refer to AIR

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the
latest software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Defect Code in this bulletin with the labor operations in AIR that
apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair
order and in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim this work with the Defect Code and labor operations (including diagnosis)
in AIR that apply.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your
diagnosis work time, job/repair work time (WT), RO/Claim WT and/or repair explanation procedures, unless
otherwise required by State law.
Other Repairs
If other eligible and covered work is performed as a result of performing the ISTA diagnostics and related
test plans, claim this work with the applicable Defect Code and the labor operations listed in AIR (including
diagnosis).

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat
that’s available in the Warranty Documentation Portal or through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department

Copyright ©2021 BMW of North America, Inc.
3/3