QUALITY ACTION
CAMPAIGN BULLETIN

P8314 Fuel Hose Campaign Quality
Review
Reference: PC832
Date: August 27, 2021
Attention: Retailer Principal, Sales, Parts and Service Managers
Affected Models/Years:
MY2016-18 Q50 (V37) and
MY2017-18 Q60 (CV37)
equipped with M274 2.0L engine

Affected
Population:

Retailer
Inventory:

SERVICE COMM
Re-Activation date:

Stop Sale
In Effect

78

NA

August 27, 2021

NO

***** Retailer Announcement *****
INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality
review of specific repairs for a previously completed campaign (P8314). If the VIN displays QA
campaign ID PC832, retailers should perform the procedure attached to this communication even if
the National Service History indicates the remedy action was previously performed for the vehicle.
VINs identified with this QA campaign ID are being inspected to ensure the service campaign remedy
was performed and documented in accordance with INFINITI’s quality standards.
***** What Retailers Should Do *****
PLEASE FOLLOW THE ATTACHED PROCEDURE:
1.

Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaigns I.D. PC832.

2. Retailers should complete this action on both retailed vehicles and previously owned
vehicles within retailer inventory.
3. Retailers will need to file the appropriate claim using applicable Op Code information in
the repair procedure attached to this announcement to close the campaign.
NOTE: Parts replaced under this activity will be placed on parts return. Monitor the
Warranty Parts Return Website located at NNAnet.com for notifications.
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History - Open
Campaign using the appropriate campaign I.D. for the status of each vehicle currently in retailer
inventory or entering the service department. This includes vehicles purchased from private parties or
presented by transient (tourist) owners. If a VIN subject to this quality action was traded to another
retailer, please notify the affected retailer to have this quality action and associated campaign(s)
completed.

CAMPAIGN ID: PC832 | Original Document

Thank you for your prompt attention to this matter.

Revision History:
Date
August 27, 2021

Announcement
Original

Purpose
Original Document

***** Scroll Down for Attached Repair Instructions *****

CAMPAIGN ID: PC832 | Original Document

PC832 – 2016-2018 Q50 AND 2017-2018 Q60
WITH 2.0L TURBO ENGINE;
LOW PRESSURE FUEL LINE
SERVICE PROCEDURE
Removal: Low Pressure Fuel Line
IMPORTANT: Follow all warnings, cautions, and notes in the Electronic Service Manual (ESM) when
working on the high pressure fuel system, such as a high pressure fuel pump.
1.

Set the vehicle on a lift.

2.

Release fuel pressure in the fuel lines:
a. Remove the battery cover.

Battery cover

Figure 1

1/18

b. Remove the fuse and fusible link cover, and then remove the 15 amp fuse (for fuel pump) where
shown in Figure 2.

Figure 2
c. Start the engine, and then let it idle until it stops.
NOTE: Revving the engine a few times will make the engine stop sooner.
d. After the engine stops, crank the engine a few times to release all fuel pressure.
e. Turn the engine/ignition OFF.
3.

Remove the engine cover.
 The engine cover is held on with rubber insulators. Grab one corner, and then carefully pull off.

Engine cover

Figure 3

2/18

4.

Move the ECM to the side:
a. Unfasten the two (2) electrical harness clips (see circles in Figure 4).
NOTE: The electrical harness clips will be reused.
b. Unfasten the ECM from its four (4) clips (see arrows in Figure 4).
c. Carefully lift and move the ECM, still connected, to the passenger side of the engine.
ECM

Figure 4
5.

Remove the ECM bracket.
 The ECM bracket is held on with rubber insulators. Grab one corner, and then carefully pull off.

ECM bracket

Figure 5

3/18

6.

Remove the six (6) ECM bracket 2 T30 bolts, and then carefully move the ECM bracket 2 partially
toward the passenger side of the engine.

ECM bracket 2

Figure 6

7.

Remove the two (2) electrical harness protector T30 bolts.

Figure 7

4/18

8.

Disconnect the high pressure fuel pump electrical connector.


Carefully use a pick or similar tool to unlatch the lock, and then pull off the connector.

Connector

Figure 8

5/18

9.

Remove the four (4) shield T45 bolts, and 10 mm bolt (see Figures 9 and 10).



Arrows = T45 bolts, circle = 10 mm bolt.
Remove the shield by holding the electrical harness protector toward the passenger side.

Shield
Harness
protector

Figure 9



Two of the T45 bolts are located behind the shield (between the engine and engine wall).
 Figure 10 shows the engine out of the vehicle. This is for viewing purposes only.

Figure 10

6/18

10.

Remove the high pressure fuel pump insulator.

Insulator

Figure 11

11.

At this time, closely observe the routing of the low pressure fuel line from the top side of the vehicle.
CAUTION: It is important to know the correct routing of the low pressure fuel line. A misrouted
fuel line may cause it to contact other component parts.

Fuel line
routing

Figure 12

7/18

12.

Unfasten the low pressure fuel line upper clamp.
 This is a new style clamp. Go to page 17 for further detail.



Do not disconnect the low pressure fuel line from the high pressure fuel pump at this time.
Place a shop rag under the end of the low pressure fuel line (this is to help catch any residual
fuel when disconnecting it).

Clamp

Tool

Figure 13
13.

Raise the vehicle on a lift, and then remove the floor under cover and the floor under side cover.

Cover

Side
Cover

Figure 14

8/18



At this time, closely observe the routing of the low pressure fuel line from underneath the vehicle.
NOTE: A bracket and some other parts were removed for better viewing only. These parts do not
need to be moved for this procedure. Also refer to Figure 16 on the next page.
CAUTION: It is important to know the correct routing of the low pressure fuel line. A misrouted
fuel line may cause it to contact other component parts.

Fuel line

Transmission

Fuel line
Service
valve

Figure 15

9/18

Figure 16 shows the engine out of the vehicle. This is for viewing purposes only.
High pressure
fuel pump

Coolant
piping
Fuel line

Fuel line
routed
alongside
of engine
Service valve

Figure 16

10/18

14.

Place a suitable drip pan under the area of the low pressure fuel line.

15.

Properly clamp the fuel line with suitable clamping pliers.


16.

This will prevent residual fuel leakage from the lower fuel line.
Unclamp (loosen) the clamp at the service valve and move it further down the lower fuel line.
NOTE: This clamp will be reused.

Service
valve
Fuel line
Fuel line clamp
moved to here

Clamping
pliers

Transmission
Figure 17

17.

Disconnect the fuel line at the service valve.
WARNING: Some residual fuel may drain from the fuel line. Keep any fuel from contacting eyes and skin.

11/18

18.

Lower the vehicle, and then disconnect the low pressure fuel line from the high pressure fuel pump.

Figure 18

12/18

19.

Raise the vehicle, and then remove the service valve bracket’s E10 bolt.
NOTE: Figure 19 shows the lower fuel line still connected. It was disconnected previously during step 17.

Service
valve

NOTE: This fuel line
was disconnected
during step 17.

Figure 19

20.

Remove the low pressure fuel line with service valve from the vehicle.


Carefully pull out the low pressure fuel line with service valve from under the vehicle, making sure it does
not “catch” on other components.

13/18

21.

Unfasten the clamp, and then remove the low pressure fuel line from the service valve.

22.

Install the new low pressure fuel line to the service valve:
a. Slide a new clamp on the end of the new low pressure fuel line that connects to the service valve.


The blue arrows on the low pressure fuel line will be pointing away from the service valve.

b. Line up the low pressure fuel line’s blue mark with the service valve’s black mark.
WARNING: Failure to properly install the low pressure fuel line and its clamps may cause fuel leakage.

Fuel line installed
up to the rib
Arrow points away
from service valve
Service valve
Align these
marks

Clamp fits over
this blue area
(see Figure 21)

Figure 20

14/18

c. Position the clamp on the blue mark, and then fasten the clamp with suitable pliers.

Clamps fit over
each blue area
at both ends of
fuel line

Figure 21


Squeeze the clamp until it snaps together.

Figure 22

15/18

Installation: Low Pressure Fuel Line
1.

Install the new low pressure fuel line with service valve in reverse order of removal.


Refer to Figures 12, 15, and 16 to aid in low pressure fuel line routing.
CAUTION: It is important to install the low pressure fuel line correctly. A misrouted fuel line
may cause it to contact other component parts.

2.

At this time, check for fuel leaks:
a.
b.
c.
d.
e.

3.

Connect the electrical connector to the high pressure fuel pump.
Install the 15 amp “fuel pump” fuse.
Turn the ignition ON, but do not start the engine.
Check for fuel leaks.
After checking for leaks, turn the ignition OFF.
Finish reassembling the vehicle in reverse order of disassembly.



Service valve E10 bolt torque: 8.5 N•m (0.87 kg-m, 75 in lbs)



Floor under cover and floor under side cover bolts torque: 5.5 N•m (0.56 kg-m, 49 in lbs)



Shield T45 bolts torque: 20.0 N•m (2.0 kg-m,
15 ft lbs)

Shield

3

 Torque the T45 bolts in the sequence
shown in Figure 23.


10 mm bolt torque: 10.0 N•m (1.0 kg-m,
89 in lbs)
10 mm bolt located
behind here

4
2
1

Figure 23


Electrical harness protector T30 bolts torque: 8.5 N•m (0.87 kg-m, 75 in lbs)



ECM bracket 2 T30 bolts torque: 8.5 N•m (0.87 kg-m, 75 in lbs)

4.

Use CONSULT-III plus (C-III plus) to erase DTCs caused by the engine being started with the fuel pump fuse
removed.


Verify no related DTCs “trip” after erasing.

16/18

Clamps: Unfasten
1.
2.

Insert a suitable pick in the location shown in Figure 24.
To unfasten, lift the edge by prying up over the lip.

Insert tool
here

Figure 24

Lip

Edge

Figure 25

17/18

PARTS INFORMATION
DESCRIPTION

PART NUMBER

QUANTITY

HOSE-FUEL (low pressure fuel line)

16446-91C1N

1

CLAMP

01555-HG00C

2

CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
DESCRIPTION
PC832
Replace Low Pressure Fuel Line

18/18

OP CODE
PC8320

FRT
1.4 hrs