NHTSA ID Number: 10201736
Manufacturer Communication Number: KC-2149
TSB/Document Date: 2021-10-01
Summary
Particulate Matter (PM) Sensor Troubleshooting Guide - US14+OBD16 And Newer Emissions
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TSB/Document ID: KC-2149
Replacement Service Bulletin Number:
MFR Communication Date: 2021-09-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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9/28/21, 11:31 AM
Article
Particulate Matter (PM) Sensor Troubleshooting
Guide - US14+OBD16 And Newer Emissions
This guide should be used to determine if the PM sensor should be replaced based on the DTC(s)
present on a readout.
Replacement Information
IMPORTANT
The PM Sensor is a smart sensor that reads solid matter (particulates) instead of a gas like most other
smart sensors. Because of this care must be given when handling these sensors.
• Handle with extreme care. Sensors contain a ceramic element that is fragile.
• Never use a lubricant on the sensor threads or tip.
• Proper Orientation of the sensor is required.
• Replacement instructions can be found under the Service tab in Impact.
• DO NOT CUT THE HARNESS when initially attempting to remove the sensor. A 22 mm Oxygen
Sensor socket should be used first to keep the harness intact.
• If damage to the threads occurs when removing the sensor, replace the bung as outlined in FSB 258039 SCR Fittings, One Box, Replacement. PM, NOx and Temperature Sensor Fittings, found under the
service tab in Impact.
• If multiple PM sensor failures have been experienced, check for water damage as outlined in FSB
284-069 Exhaust Particulate Sensor, Repair (2017 Vehicles), found under the service tab in Impact.
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9/28/21, 11:31 AM
Article
Repair Instructions
REPLACE the sensor for any active and/or confirmed codes appearing on a DTC readout that are
included in the chart below.
Fault Code
Fault Description
P103100
Particulate Matter Sensor Clogged Tip
P103200
Particulate Matter Sensor Removed from Exhaust
P24AE13
Particulate Matter Sensor
P24AF00
Particulate Matter Sensor Circuit Range/Performance
P24B000
Particulate Matter Sensor Circuit Low
P24B100
Particulate Matter Sensor Circuit High
P24B313
Particulate Matter Sensor Heater Control Circuit Open
P24B492
Particulate Matter Sensor Heater Control Circuit Range/Performance
P24B500
Particulate Matter Sensor Heater Control Circuit Low
P24B700
Particulate Matter Sensor Heater Resistance
P24D100
Particulate Matter Sensor Regeneration Incomplete
P24DA00
Particulate Matter Sensor Exhaust Sample Error Bank 1
P24FC00
Particulate Matter Sensor Heater Control Circuit Driver Current/Temperature Too High
P2AB047
Particulate Matter Sensor Processor
DO NOT REPLACE the sensor for any of the codes in the chart below. The sensor is not the failed
component and diagnosis should be performed to find the root cause.
Fault
Code
Probable Source
Fault Description
P103400
Particulate Matter Sensor System Voltage
Too High
Power supply
P24D000
Particulate Matter Sensor Supply Voltage
Circuit Low
Power supply
U02A300
Lost Communication With PM Sensor
Wiring harness and connectors
P200200
Diesel Particulate Filter Efficiency Below
Threshold (Bank 1)
• Diesel Particulate Filter (DPF) damaged
• Engine Control Module (EMS) software
update required
Tags
; Live UI
p200200
mack![]()
p103100
p103400
p103200
p24d000
u02a300
p24ae13
2/3
9/28/21, 11:31 AM
Article
p24af00
p24b000
p24b100
p24b313
p24b492
p24da00
p24fc00
p2ab047
p24b500
p24b700
p24d100
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